Speech Technology Magazine Presents: Speech Analytics
Autonomy, Nexidia, Nice, and Verint
This month we are highlighting four speech analytics industry leaders whose technologies can help you increase customer satisfaction and retention, save costs, troubleshoot problem areas, and improve agent performance. According to DMG Consulting’ s 2008 Speech Analytics Market Report, more and more enterprises are adopting this technology due to the rapid payback timeframe of three to nine months. Learn why these companies are respected in their field and how their applications can help increase the efficiency of your business processes.