Speech Technology Magazine's Best Practices Series: Outbound IVR

CSG Systems, VoltDelta OnDemand and Voxeo

Download this special report

The immediacy of outbound interactive voice response technology as a channel for delivering time-sensitive information or quickly gathering feedback has made it an incredibly compelling tool for efficiently interacting with customers.

In the following special section of Speech Technology magazine, three leading outbound IVR solution vendors offer their unique perspectives on how to best achieve the goals of proactively delivering information via outbound IVR cost effectively, while serving customers with quality communications that improve customer satisfaction and elevate customers' experiences.

Learn from these three solution providers:

 Hosted IVR Solutions Take Center Stage in Meeting Evolving Marketplace Needs Compelling Business Benefits Drive Increased Trend Toward Hosted IVR Platforms (CSG Systems)

 The New Order of On Demand Outbound IVR Automated outreach with interactive dialogs improves retention with cost savings (Volt Delta)

 Outbound IVR and SMS are a competitive advantage - if you understand these 7 critical success factors (Voxeo)