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Beyond Mobile Voice
WEDNESDAY, FEBRUARY 13, 2013 | 11:00AM PT / 2:00PM ET

 

 
MODERATOR
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David Myron
Editorial Director
Speech Technology magazine
PRESENTER
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Jonathan Hotz
Product Manager
Angel

Mobile apps have exploded in popularity with over 1 Billion apps being downloaded monthly from the App Store. Now, more and more companies use mobile apps as a new touchpoint with their customers. And, thanks to Siri, the next frontier in mobile apps is mobile voice.This new functionality affords users the ability to utilize apps in additional settings - driving in the car for instance. Instead of going through a long set of menu options or struggling to find key information, a user can simply say what they are looking for and the app automatically produces the appropriate information.

Why would companies want to utilize this new technology? The customer experience (CX) is vastly improved, and when customers are happy, companies are even happier. Come witness the power of voice and imagine what you could do with a voice assistant for your enterprise.

In this webinar you will:

  • Learn why you need to add mobile to your CX strategy
  • Identify scenarios where voice provides a better customer experience
  • Discover why every organization will need a voice assistant to best serve customer needs

Who should attend:

  • Customer Experience Professionals who manage their customer interactions strategy
  • Marketing professionals that are on the forefront of mobile CX trends
  • IT and operations stakeholders interested in learning about next generation technologies that will directly impact your business' IT objectives

REGISTER NOW for this webcast.

Audio is streamed over the Internet, so turn up your computer speakers!