September 2008: Cover Story
Recognizing the leading speech engine, speech self-service suite, speech security, speech analytics, professional services, and mobile application vendors.
Posted 22 Aug 2008
/ September 2008
- by
Leonard Klie
,
Ryan Joe
September 2008: Features
Recognizing four user companies that garnered impressive returns as a direct result of the speech deployments.
Posted 22 Aug 2008
/ September 2008
- by
Leonard Klie
,
Gayle Kesten
,
Ryan Joe
Recognizing four professionals who have advanced industry causes and worked to build awareness and acceptance of speech technologies.
Posted 22 Aug 2008
/ September 2008
- by
Gayle Kesten
Recognizing four speech technology vendors that have greatly contributed to industry growth through innovative product launches and corporate leadership.
Posted 22 Aug 2008
/ September 2008
- by
Leonard Klie
September 2008: FYI
Customers are worried about security issues when giving information over the phone to a contact center agent.
Posted 22 Aug 2008
/ September 2008
- by
Leonard Klie
The provider of customer care and billing services announces that it will acquire the voice systems provider for $335 million.
Posted 22 Aug 2008
/ September 2008
- by
Christopher Musico
The search engine giant launched two speech-enabled search products in July.
Posted 22 Aug 2008
/ September 2008
- by
Leonard Klie
Talking to Customers Goes High Tech
Posted 22 Aug 2008
/ September 2008
- by
Leonard Klie
Under-the-radar speech news
Posted 22 Aug 2008
/ September 2008
- by
Leonard Klie
September 2008: Forward Thinking
Multimodal applications present a new type of user interface.
Posted 22 Aug 2008
/ September 2008
- by
James A. Larson
September 2008: In Other Words
Think twice before pigeonholing an application in just one language.
Posted 22 Aug 2008
/ September 2008
- by
Sue Ellen Reager
September 2008: Inside Outsourcing
Questions to ask a potential vendor prior to deciding on a solution.
Posted 22 Aug 2008
/ September 2008
- by
Aaron Fisher
September 2008: Interact
Designers continually struggle with how to get the responses they need.
Posted 22 Aug 2008
/ September 2008
- by
Susan L. Hura
September 2008: Talking Tech
How to present geographic locations to Spanish-speaking users of automated systems in the U.S.
Posted 22 Aug 2008
/ September 2008
- by
Jose Elizondo
,
Peter Crimmin
September 2008: A View from AVIOS
Consumer tradeoffs of security versus ease of use could affect the market for voice biometrics.
Posted 22 Aug 2008
/ September 2008
- by
Ron Owens
September 2008: Voice Value
The transition to digital television presents new opportunities for TTS.
Posted 22 Aug 2008
/ September 2008
- by
Robin Springer