Speech Technology Magazine

 

Speech Technology Magazine
Current Issue

September 2008: Cover Story

The 2008 Market Leaders

Recognizing the leading speech engine, speech self-service suite, speech security, speech analytics, professional services, and mobile application vendors.
Posted 22 Aug 2008 / September 2008 - by ,

September 2008: Features

The 2008 Implementation Awards

Recognizing four user companies that garnered impressive returns as a direct result of the speech deployments.
Posted 22 Aug 2008 / September 2008 - by , ,

The 2008 Speech Luminaries

Recognizing four professionals who have advanced industry causes and worked to build awareness and acceptance of speech technologies.
Posted 22 Aug 2008 / September 2008 - by

The 2008 Star Performers

Recognizing four speech technology vendors that have greatly contributed to industry growth through innovative product launches and corporate leadership.
Posted 22 Aug 2008 / September 2008 - by

September 2008: FYI

Consumers Voice Their Banking Concerns

Customers are worried about security issues when giving information over the phone to a contact center agent.
Posted 22 Aug 2008 / September 2008 - by

Convergys Acquires Intervoice

The provider of customer care and billing services announces that it will acquire the voice systems provider for $335 million.
Posted 22 Aug 2008 / September 2008 - by

Google Speaks to Voters and Drivers

The search engine giant launched two speech-enabled search products in July.
Posted 22 Aug 2008 / September 2008 - by

Industry Dashboard

Spotlight on Outbound IVR
Posted 22 Aug 2008 / September 2008 - by ,

Market Spotlight: Retail

Talking to Customers Goes High Tech
Posted 22 Aug 2008 / September 2008 - by

Overheard/Underheard

Under-the-radar speech news
Posted 22 Aug 2008 / September 2008 - by
COLUMNS:

September 2008: Editor's Letter

Growth, Are You Flirting With Us?

Posted 22 Aug 2008 / September 2008 - by

September 2008: Forward Thinking

Who Will Win the GUI-VUI Race?

Multimodal applications present a new type of user interface.
Posted 22 Aug 2008 / September 2008 - by

September 2008: In Other Words

Internationalize, Don't Localize

Think twice before pigeonholing an application in just one language.
Posted 22 Aug 2008 / September 2008 - by

September 2008: Inside Outsourcing

Shopping for a Speech Solution Partner?

Questions to ask a potential vendor prior to deciding on a solution.
Posted 22 Aug 2008 / September 2008 - by

September 2008: Interact

Getting Users to Do What We Want

Designers continually struggle with how to get the responses they need.
Posted 22 Aug 2008 / September 2008 - by

September 2008: Talking Tech

A Question of Geography

How to present geographic locations to Spanish-speaking users of automated systems in the U.S.
Posted 22 Aug 2008 / September 2008 - by ,

September 2008: A View from AVIOS

Convenience Is King

Consumer tradeoffs of security versus ease of use could affect the market for voice biometrics.
Posted 22 Aug 2008 / September 2008 - by

September 2008: Voice Value

Speech in a Digital World

The transition to digital television presents new opportunities for TTS.
Posted 22 Aug 2008 / September 2008 - by

September 2008: Speech Solutions

Mass Message Delivery Systems

Posted 22 Aug 2008 / September 2008 - by