Speech Technology Magazine

 

Speech Technology Magazine
Current Issue

June 2009: Cover Story

We Want YOU to Get This Call

With outbound IVR, it's all about getting the message to the right person.
Posted 01 Jun 2009 / June 2009 - by

June 2009: Features

Speech Tech University

What college students are learning today, and what employers need to look for.
Posted 01 Jun 2009 / June 2009 - by

The Big Strike or Fool's Gold?

The truth about the rush in the mobile applications market and the perils of easy money.
Posted 01 Jun 2009 / June 2009 - by

June 2009: FYI

AT&T Launches Multitenant Hosting on Call Center Technologies

The company offers business customers a virtual call center.
Posted 01 Jun 2009 / June 2009 - by

Overheard/Underheard

Under-the-radar speech industry news
Posted 01 Jun 2009 / June 2009 - by

Tellme Pushes One-Button Voice Access to Mobile Communications

Voice features will be a big part of Microsoft Windows Mobile 6.5 phones.
Posted 01 Jun 2009 / June 2009 - by

Tellme Upgrades Are in the Clouds and Beyond

The Microsoft subsidiary updates its voice platform as it nears the two-year anniversary of its acquisition.
Posted 01 Jun 2009 / June 2009 - by

Trendspotting

Is the Promise of Outbound IVR All Talk?
Posted 01 Jun 2009 / June 2009 - by

What's in a Name?

Kindle takes on the president, with not-so-good results.
Posted 01 Jun 2009 / June 2009 - by

June 2009: Deployments

Helping Students Help Themselves

A speech application helps new students adjust to college life.
Posted 01 Jun 2009 / June 2009 - by

Voters Decide in Favor of an IVR

Voter registration and complaint systems were a hit during the 2008 national elections.
Posted 01 Jun 2009 / June 2009 - by
COLUMNS:

June 2009: Editor's Letter

Diamonds in the Rough Economy

Posted 01 Jun 2009 / June 2009 - by

June 2009: The Business Case

The Recession's Impact on Contact Center Investments

Not all technologies will take a huge financial hit.
Posted 01 Jun 2009 / June 2009 - by

June 2009: Forward Thinking

On-Demand Services and Mashups

Both allow for greater use of voice on mobile devices
Posted 01 Jun 2009 / June 2009 - by

June 2009: Inside Outsourcing

Let's Verify Our Terms Correctly

In voice biometrics, the key phrases aren't interchangeable.
Posted 01 Jun 2009 / June 2009 - by

June 2009: Interact

Is Your Goal to Get Rid of Money?

Relying solely on industry standards sets the bar too low.
Posted 01 Jun 2009 / June 2009 - by

June 2009: A View from AVIOS

A View from the Voice Search Conference

Opportunities abounded to try something new.
Posted 01 Jun 2009 / June 2009 - by

June 2009: Voice Value

Speech Shows Its Worth in a Down Economy

Spending is sometimes needed to save money or generate revenue.
Posted 01 Jun 2009 / June 2009 - by

June 2009: Speech Solutions

Automated Speech Analytics

Posted 01 Jun 2009 / June 2009 - by