Speech Technology Magazine

 

Speech Technology News Features

The Power of Voice in Health Care

The Voice Health Summit explores all the ways speech technology and AI are transforming healthcare.
Speech Technology News Features, Posted 09 Aug 2018

3 Ways AI is Making Your Office a Better Place to Work

Many workers are worried about losing their jobs to AI, but others are grateful for the many ways new, AI-based technologies are making their offices a better place to work.
Speech Technology News Features, Posted 25 Jul 2018

Speech Tech Systems Need Expanded Capabilities, Training for Improved Customer Service

Seventy-four percent admit they are more loyal to a company if they can talk to a person—versus a machine—when they need assistance, according to a new report from Calabrio.
Speech Technology News Features, Posted 18 Jul 2018

Survey Shows Frustration with Traditional Approach to AI

Speech tech providers should realize that people expect any voice communications on a smartphone to be very short and will shy away from voice recognition "help" that is often more frustrating than helpful because the actual speech recognition is poor, says Abinash Tripathy, founder and CSO at Helpshift. 
Speech Technology News Features, Posted 11 Jun 2018

Engaging Younger Audiences with Voice: New Opportunities to Connect with a Younger Demographic

Younger consumers—those 18 to 24 years old—are helping to drive adoption of voice technology, yet a study by PwC shows their use of it remains low. What does this mean for companies in the speech sector, and where can inroads be made?
Speech Technology News Features, Posted 06 Jun 2018

GDPR Implications for Speech Technology

With regard to AI-enabled devices like Siri and Alexa that listen to surrounding conversations, vendors will likely have to gain permission from European consumers to record and store voices, and ensure that downstream applications are GDPR-compliant as well.
Speech Technology News Features, Posted 16 May 2018

New Smart Glove in Development to Turn Hand Motions into Sound and Text

Hearing and speech-challenged people could have a new device to aid them with their communications hurdles by the end of this year. Start-up company BrightSign has developed a "smart glove" that includes a series of sensors to translate hand motions into sound and text.
Speech Technology News Features, Posted 08 May 2018

Lexalytics Recommends Some Firms Leave the Cloud

While many published reports discuss continuing growth of companies using cloud services, Lexalytics has launched a "Get Out of the Cloud" campaign. "About a year ago, we started seeing many of our customers moving from the cloud to on-premises software," says Seth Redmore, Lexalytics chief marketing officer. "So we talked to them to find out why. It was economics, latency, and control."
Speech Technology News Features, Posted 27 Apr 2018

3 Unexpected Uses of AI and Speech Technologies

It's almost a given, now, that you have a digital assistant in your pocket, but there are many people out there finding new, innovative uses for the technologies that undergird the foundation of speech technology. Here are a few of the uses of speech technology that caught our interest recently.
Speech Technology News Features, Posted 20 Apr 2018

Digital Assistants Are Heading To Work With You – Are You Ready?

It's infiltrated homes in the form of smart speakers. Now, voice technology is poised to make a big splash in the workplace, as more companies adopt enterprise solutions like Alexa for Business and other speech-enabled tools and conversational interfaces designed to enhance productivity, manage common tasks, and improve communication.
Speech Technology News Features, Posted 18 Apr 2018

SpeechTEK 2018: SMS Chat On a Global Scale

Is texting its own language? That's a question Performance Technology Partners had to answer when working on a SMS and chat survey for Chinese customers.
Speech Technology News Features, Posted 11 Apr 2018

SpeechTEK 2018: Designing Voice for Accidental Narcissists

It's time to stop iterating and start innovating when it comes to customer experiences.
Speech Technology News Features, Posted 10 Apr 2018

How to Optimize Your Content for Voice Search

Keeping up with the changing whims of search engines has always been a sisyphean task, but now a new obstacle has been tossed into the always evolving SEO mix: voice search. There is some good news, however, for brands and marketing agencies look to optimize content for voice search. Much of what they need to do to optimize content for voice search is simply to hone in on many of the same rules they have used to achieve SEO success in the past.
Speech Technology News Features, Posted 29 Mar 2018

The State of Artificial Intelligence 2018

A number of publishers automated formulaic and high-volume writing using natural language processing.
Speech Technology News Features, Posted 16 Mar 2018

When Dolphins Attack: How Voice Assistants and Speech Recognition Software Can be Fooled

If you own a smart speaker, you know that it can be fun trying to trick Alexa, Siri, or Google into doing or saying something it shouldn't—like obeying your friend who imitates your voice commands. While such ruses are fun and harmless, the truth is that bad actors are undoubtedly attempting trickery of a more nefarious nature and voice-controlled systems (VCSs) and speech recognition systems (SRSs) can be easily fooled via clever techniques.
Speech Technology News Features, Posted 23 Feb 2018

Interpol to Add Voice Recognition to Its Investigative Tools

According to a post on the European Union's website, the EU-funded SIIP (Speaker Identification Integrated Project) aims to put an end to any doubts about voice recognition in the court room "with an innovative probabilistic, language-independent identification system. This system uses a novel Speaker-Identification (SID) engine and a Global Info Sharing Mechanism (GISM) to identify unknown speakers who are captured in lawfully intercepted calls, recorded crime or terror arenas, social media and any other type of speech source."
Speech Technology News Features, Posted 09 Feb 2018

Avaya Acquires Spoken Communications

Spoken's contact center offerings supercharge Avaya's move into big data, machine learning, AI, and the cloud. (Featured on SmartCustomerService.com.)
Speech Technology News Features, Posted 29 Jan 2018

Speech Technology Could Aid in Dementia Detection

New algorithm looks at speech patterns to help identify early stages of Alzheimers, dementia and aphasia.
Speech Technology News Features, Posted 22 Jan 2018

Voice Assistants to Revolutionize Commerce, Research Finds

User spending via voice assistants is expected to grow as much as six times in three years, Capgemini reported recently.
Speech Technology News Features, Posted 15 Jan 2018

Voice Biometrics Should Be Part of a Larger Strategy, Experts Contend

Blending biometrics with other security methods can help prevent contact centers from fraud, Speech Technology webinar participants contend.
Speech Technology News Features, Posted 09 Jan 2018

Acer to Move Alexa onto PCs

Acer is adding Amazon's voice-enabled virtual assistant to its desktop and notebook computers.
Speech Technology News Features, Posted 09 Jan 2018

SoapBox API Lets Kids Have a Voice

SoapBox Labs has developed technology that enables voice recognition in children's electronics.
Speech Technology News Features, Posted 02 Jan 2018

Opportunities Abound for a Voice-Powered IoT

Strategy Analytics has found a number of opportunities and business use cases for voice interfaces in the Internet of Things.
Speech Technology News Features, Posted 13 Dec 2017

Voicebox Launches Voicebox Auto

Voicebox Auto delivers conversational interfaces to automakers
Speech Technology News Features, Posted 12 Dec 2017

Real-Time Audio News Available from Spokata

Spokata's mobile app converts news stories to audio with Amazon's Polly text-to-speech service.
Speech Technology News Features, Posted 11 Dec 2017

Amazon Launches Voice-Powered Alexa for Business

AWS has created a business-specific version of its voice-enabled virtual assistant.
Speech Technology News Features, Posted 01 Dec 2017

Genesys Integrates PureCloud with Amazon Lex

The new integration will help companies build and maintain conversational IVR flows for routing callers. (Featured on SmartCustomerService.com.)
Speech Technology News Features, Posted 27 Nov 2017

Will.I.Am's Tech Company Launches Omega Voice Assistant

The platform combines speech and artificial intelligence technology to improve customer experiences.
Speech Technology News Features, Posted 20 Nov 2017

iEnterprises Releases iCRM, a Voice-Controlled CRM for Amazon Alexa

iEnterprises' iCRM system lets users perform tasks in the CRM system by delivering voice commands through Amazon Alexa-enabled devices.
Speech Technology News Features, Posted 16 Nov 2017