Speech Technology Magazine

 

Speech Technology News Features

Verint Launches AI Blueprint

Verint announced a new offering, Verint AI Blueprint, which is designed to help companies launch conversational artificial intelligence solutions through a combination of consulting and technology.
Speech Technology News Features, Posted 17 Apr 2019

Q&A: Dahl and Normandin Explore Conversational Technology Platforms

At the 2019 SpeechTEK conference Yves Normandin of Nu Echo, Inc. and Deborah Dahl of Conversational Technologies, will present "A Comprehensive Guide to Technologies for Conversational Systems." Conference chair Jim Larson talked to Normandin and Dahl to get a sneak peek of the session, and learn about conversational system technologies.
Speech Technology News Features, Posted 05 Apr 2019

Q&A: Bruce Balentine on Discoverability and VUI

At the 2019 SpeechTEK Conference (April 29-May 1), Bruce Balentine, design consultant specializing in speech, audio, and multimodal user interfaces, will be presenting "Discoverability in Spoken user Interfaces." Conference Chair Jim Larson interviewed Balentine to get a sneak peek at the session and talk about discoverability.
Speech Technology News Features, Posted 29 Mar 2019

Q&A: Wolf Paulus on the Engineering of Emotion

At the 2019 SpeechTEK Conference, Wolf Paulus, Principal Engineer, Technology Futures, Intuit and University of California, Irvine will be exploring "The Engineering of Emotion." Conference Chair Jim Larson interviewed Paulus to get a sneak peek at the session and explore the world of sentiment analysis.
Speech Technology News Features, Posted 22 Mar 2019

Machine Learning and Innovative Speech Applications Dominate Conversational Interaction Conference

The 2019 Conversational Interaction Conference emphasized innovative applications using the latest speech technologies, alternative architectures to ease the creation of conversational apps, and best practices for designing speech dialogs.
Speech Technology News Features, Posted 20 Mar 2019

Planned Parenthood Proves Chatbots Can Provide Answers to Tough Questions

Planned Parenthood introduced Roo, a chatbot that answers the sometimes embarrassing questions of teens and young adults who might otherwise not have access to science-based sexual education.
Speech Technology News Features, Posted 13 Mar 2019

New Uses for Speech Analytics

Artificial intelligence and machine learning are transforming many industries and technologies. Speech analytics is no exception--take a deep dive into the new uses and applications for speech analytics.
Speech Technology News Features, Posted 06 Mar 2019

What Consumers Like (or Don't) About Voice Shopping

OnBuy.com research takes look at the habits of voice shoppers. Find out what they're buying, what they like about the experience, and what they want to see in the future.
Speech Technology News Features, Posted 27 Feb 2019

Will Consumers Let Alexa Read Their Emails Out Loud?

Earlier this year, Amazon added the ability for Alexa to read and delete emails. Google Home and other voice-enabled digital assistants will likely be developing this capability as well. That may present serious consequences for marketers.
Speech Technology News Features, Posted 20 Feb 2019

Speech Technology Predictions for 2019

We asked our regular contributors and columnists what speech technology trends and stories will dominate the headlines in 2019. Which of these predictions do you think will come true in the year to come, and which do you think we'll still be waiting for in 2020?
Speech Technology News Features, Posted 19 Dec 2018

3 Spooky Examples of AI

Robots that thing for themselves. Chatbots that lie. Delve into the world of creepy AI, and what it can do, even if we don't want it to.
Speech Technology News Features, Posted 14 Nov 2018

Nuance Drops Support for Dragon Professional for Macs, Users Feel Left Behind

Nuance announced it will no longer support its Dragon dictation software for Mac, and users with disabilities are left wondering what their options are.
Speech Technology News Features, Posted 07 Nov 2018

Can Voice Analytics Help HR Find Better Candidates?

VoiceSense's AI-driven solution says it can streamline recruitment processes by automatically screening applicant interviews and objectively identifying top candidates.
Speech Technology News Features, Posted 31 Oct 2018

LumenVox, VoiceTrust Merge, Offer Full-Suite of Speech Tech Biometrics

LumenVox LLC and VoiceTrust GmbH are merging their businesses in what Neil MacDonald, chief commercial officer, calls a true merger of equals to provide customers with a full suite of speech technology speech biometric solutions.
Speech Technology News Features, Posted 19 Sep 2018

Q&A: Book Publishers Embrace Voice Technology and the Future

As voice technologies become ubiquitous, even book publishers aren't immune to the hottest trend in digital content. Speech Technology magazine recently had a chance to interview Bradley Metrock, CEO of Score Publishing, which owns and operates Digital Book World (DBW), about how voice is changing publishing. From the audiobook to Alexa, publishers are contending with the realities of a "voice-first" world.
Speech Technology News Features, Posted 13 Sep 2018

The Power of Voice in Health Care

The Voice Health Summit explores all the ways speech technology and AI are transforming healthcare.
Speech Technology News Features, Posted 09 Aug 2018

3 Ways AI is Making Your Office a Better Place to Work

Many workers are worried about losing their jobs to AI, but others are grateful for the many ways new, AI-based technologies are making their offices a better place to work.
Speech Technology News Features, Posted 25 Jul 2018

Speech Tech Systems Need Expanded Capabilities, Training for Improved Customer Service

Seventy-four percent admit they are more loyal to a company if they can talk to a person—versus a machine—when they need assistance, according to a new report from Calabrio.
Speech Technology News Features, Posted 18 Jul 2018

Survey Shows Frustration with Traditional Approach to AI

Speech tech providers should realize that people expect any voice communications on a smartphone to be very short and will shy away from voice recognition "help" that is often more frustrating than helpful because the actual speech recognition is poor, says Abinash Tripathy, founder and CSO at Helpshift. 
Speech Technology News Features, Posted 11 Jun 2018

Engaging Younger Audiences with Voice: New Opportunities to Connect with a Younger Demographic

Younger consumers—those 18 to 24 years old—are helping to drive adoption of voice technology, yet a study by PwC shows their use of it remains low. What does this mean for companies in the speech sector, and where can inroads be made?
Speech Technology News Features, Posted 06 Jun 2018

GDPR Implications for Speech Technology

With regard to AI-enabled devices like Siri and Alexa that listen to surrounding conversations, vendors will likely have to gain permission from European consumers to record and store voices, and ensure that downstream applications are GDPR-compliant as well.
Speech Technology News Features, Posted 16 May 2018

New Smart Glove in Development to Turn Hand Motions into Sound and Text

Hearing and speech-challenged people could have a new device to aid them with their communications hurdles by the end of this year. Start-up company BrightSign has developed a "smart glove" that includes a series of sensors to translate hand motions into sound and text.
Speech Technology News Features, Posted 08 May 2018

Lexalytics Recommends Some Firms Leave the Cloud

While many published reports discuss continuing growth of companies using cloud services, Lexalytics has launched a "Get Out of the Cloud" campaign. "About a year ago, we started seeing many of our customers moving from the cloud to on-premises software," says Seth Redmore, Lexalytics chief marketing officer. "So we talked to them to find out why. It was economics, latency, and control."
Speech Technology News Features, Posted 27 Apr 2018

3 Unexpected Uses of AI and Speech Technologies

It's almost a given, now, that you have a digital assistant in your pocket, but there are many people out there finding new, innovative uses for the technologies that undergird the foundation of speech technology. Here are a few of the uses of speech technology that caught our interest recently.
Speech Technology News Features, Posted 20 Apr 2018

Digital Assistants Are Heading To Work With You – Are You Ready?

It's infiltrated homes in the form of smart speakers. Now, voice technology is poised to make a big splash in the workplace, as more companies adopt enterprise solutions like Alexa for Business and other speech-enabled tools and conversational interfaces designed to enhance productivity, manage common tasks, and improve communication.
Speech Technology News Features, Posted 18 Apr 2018

SpeechTEK 2018: SMS Chat On a Global Scale

Is texting its own language? That's a question Performance Technology Partners had to answer when working on a SMS and chat survey for Chinese customers.
Speech Technology News Features, Posted 11 Apr 2018

SpeechTEK 2018: Designing Voice for Accidental Narcissists

It's time to stop iterating and start innovating when it comes to customer experiences.
Speech Technology News Features, Posted 10 Apr 2018

How to Optimize Your Content for Voice Search

Keeping up with the changing whims of search engines has always been a sisyphean task, but now a new obstacle has been tossed into the always evolving SEO mix: voice search. There is some good news, however, for brands and marketing agencies look to optimize content for voice search. Much of what they need to do to optimize content for voice search is simply to hone in on many of the same rules they have used to achieve SEO success in the past.
Speech Technology News Features, Posted 29 Mar 2018

The State of Artificial Intelligence 2018

A number of publishers automated formulaic and high-volume writing using natural language processing.
Speech Technology News Features, Posted 16 Mar 2018