Speech Technology Magazine

 

Speech Technology News Features

AT&T Releases New Mass-Messaging Platform

Rave Campus Messenger from AT&T simplifies communications for colleges and universities.
Speech Technology News Features, Posted 14 Apr 2011

New Study Finds Greater Safety with Voice

The Virginia Tech Transportation Institute concludes that drivers are safer using voice-based systems for texting while in the car.
Speech Technology News Features, Posted 11 Apr 2011

W3C Advances EmotionML

The Multimodal Interaction Working Group has published a last call working draft and preliminary vocabularies standard.
Speech Technology News Features, Posted 11 Apr 2011

Global Alert Network Launches Hands-Free Service for Drivers

The new app uses GPS and TTS to deliver relevant information when and where the driver needs it.
Speech Technology News Features, Posted 08 Apr 2011

Verint Releases Audiolog 5 for SMBs

Contact center software enhancements support mobile and multimedia customer interactions.
Speech Technology News Features, Posted 04 Apr 2011

VoIP Services Market Nears $50 Billion

Business adoption fuels strong growth; industry should reach nearly $75 million by 2015, Infonetics data reveals.
Speech Technology News Features, Posted 01 Apr 2011

Nuance Takes Natural Language on the Fast Track

New Call Steering Fast Start offering cuts the cost and time to deploy a natural language interface in half.
Speech Technology News Features, Posted 30 Mar 2011

NICE Recording Technology to Bolster Security at DFW Airport

One of the world's busiest airports will add multiple solutions from NICE's broad security offering to its existing NICE implementation
Speech Technology News Features, Posted 28 Mar 2011

Free Voicemail-to-Text from Yap Now Available for Android

Yap Voicemail app is now available to 10 million Android users with AT&T, T-Mobile, and Verizon.
Speech Technology News Features, Posted 23 Mar 2011

Nuance FlexT9 Now Available for Android Tablets

Unique four-in-one keypad lets consumers speak, trace, type, or tap to stay connected.
Speech Technology News Features, Posted 23 Mar 2011

SpeechCycle Launches SmartCare Mobile

The voice-enabled solution is the first customer care solution developed specifically for the smartphone.
Speech Technology News Features, Posted 21 Mar 2011

PCI Council Releases Supplemental Guidance for Protecting Telephone-Based Payment Card Data

New resource helps merchants and service providers understand and implement PCI DSS requirements for voice recordings.
Speech Technology News Features, Posted 18 Mar 2011

SpeechCycle Launches Mobile Division

Customer interaction management solutions vendor creates a new division to meet demand for business-to-consumer smartphone applications.
Speech Technology News Features, Posted 10 Mar 2011

Workforce Optimization Gets Optimized

DMG research shows innovation and growth to continue in the WFO market through 2013.
Speech Technology News Features, Posted 10 Mar 2011

Call Recording System Identifies Agents by Voice

New system uses speaker recognition to identify agents on call recordings.
Speech Technology News Features, Posted 01 Mar 2011

Ford Adds Languages to Its Sync System

The company works with Nuance to expand the system's vocabulary to 19 languages.
Speech Technology News Features, Posted 28 Feb 2011

Altitude Software Offers Advanced Natural Language Self-Service for Contact Centers

Altitude Software, Loquendo, and SpeechVillage have partnered to expand advanced speech self-service offering.
Speech Technology News Features, Posted 23 Feb 2011

Avaya Introduces Collaboration Solutions to Help Healthcare Providers Enhance Patient Care

New mobility and automated outbound offerings promise to improve healthcare processes.
Speech Technology News Features, Posted 21 Feb 2011

NICE to Acquire CyberTech International

NICE expands its offerings for compliance recording solutions and value-added applications.
Speech Technology News Features, Posted 15 Feb 2011

Microsoft Speech Makes Energy More Available

ScienceCinema combines with Microsoft to make online videos from the U.S. Department of Energy searchable.
Speech Technology News Features, Posted 11 Feb 2011

Convenience Drives the Speech Technology Market

New SVOX research in the United Kingdom finds that text-to-speech and speech recognition offer convenience and safety benefits.
Speech Technology News Features, Posted 10 Feb 2011

Less Automation Needed to Elevate Satisfaction with the Wireless Customer Experience

Satisfaction is much lower among customers who go through automated response systems than live agents, new J.D. Power & Associates research finds.
Speech Technology News Features, Posted 07 Feb 2011

Free Voice-to-Twitter Services Keep Egyptians Connected

Google has created a way for Egyptians to call in their Twitter feeds and have them posted online.
Speech Technology News Features, Posted 03 Feb 2011

W3C Solicits Comments on Multimodal Architecture

The standards body has published a last-call draft of Multimodal Architecture and Interfaces.
Speech Technology News Features, Posted 02 Feb 2011

AVIOS Opens New Tech Forum on Voice Biometrics

New forum will work to construct a new infrastructure for designing, developing, and deploying voice security applications.
Speech Technology News Features, Posted 01 Feb 2011

Nuance Advances Voice Biometrics Portfolio through Launch of VocalPassword and FreeSpeech

These are the first new voice biometrics offerings based on the combination of Nuance and PerSay multichannel verification solutions.
Speech Technology News Features, Posted 27 Jan 2011

Nuance Launches Self-Service Mobile Developer Program

Dragon Mobile SDK gives developers the ability to voice-enable iOS and Android apps.
Speech Technology News Features, Posted 20 Jan 2011

Intermec Acquires Vocollect

The workforce-driven voice solutions provider will become part of Intermec's new Voice Solutions Business.
Speech Technology News Features, Posted 19 Jan 2011

Industry Report Paints a Rosy Picture for Speech

Global Industry Analysts projects that the speech technology industry will grow to $20.9 billion by 2015.
Speech Technology News Features, Posted 13 Jan 2011