Speech Technology Magazine

 

Speech Technology News Features

Nuance Acquires Philips Speech Recognition SystemsListen to this article in TTS, powered by Loquendo

Nuance Communications acquired Philips Speech Recognition Systems for $96.1 million to expand its healthcare-related business in Europe.
Speech Technology News Features, Posted 01 Oct 2008

Nexidia Is Newest Member Of Genesys Partner ProgramListen to this article in TTS, powered by Loquendo

Audio search and speech analytics solution provider Nexidia is selected as a new member of the Genesys Partner Program.
Speech Technology News Features, Posted 30 Sep 2008

SpinVox Teams With eServGlobal To Convert Voicemail To Text MessagesListen to this article in TTS, powered by Loquendo

SpinVox and eServGlobal team up to deliver Mailis Unified Communications Suite voice messages to mobile devices in the form of text messages.
Speech Technology News Features, Posted 29 Sep 2008

Forrester Research Finds Disservice in Self-Service

Customers still want to speak to live agents, but companies aren't making it easy for either side, according to a new report.
Speech Technology News Features, Posted 25 Sep 2008

University Project Could Yield a New Kind of Mobile Speech AppListen to this article in TTS, powered by Loquendo

MIT researchers are working to develop a wheelchair that responds to voice commands to automatically steer riders where they want to go.
Speech Technology News Features, Posted 24 Sep 2008

Adobe and Autonomy Launch Creative Use of Speech

Autonomy's speech analytics solutions will be incorporated into Adobe Create Suite 4 to make searching and indexing audio clips faster and easier.
Speech Technology News Features, Posted 23 Sep 2008

Nexidia Raises the Analytical StakesListen to this article in TTS, powered by Loquendo

Company's new ESI version is reportedly faster, more accurate, and gives a clearer picture of customer interactions.
Speech Technology News Features, Posted 19 Sep 2008

Speech Helped Hurricane EvacueesListen to this article in TTS, powered by Loquendo

Speech solutions helped travel and hospitality companies to manage unplanned call volume spikes as thousands of people evacuated from hurricanes' paths.
Speech Technology News Features, Posted 18 Sep 2008

Google Adds Audio to Search Capabilities, Android Is NextListen to this article in TTS, powered by Loquendo

With the release of Google Audio Indexing, the search giant makes videos searchable by audio content through speech-to-text technology.
Speech Technology News Features, Posted 17 Sep 2008

Tellme Shouts Out a New Aspect to Contact Center Offerings

A hybrid solution from Aspect Software and Microsoft's Tellme subsidiary validates ongoing plans to deliver unified communications to the masses.
Speech Technology News Features, Posted 17 Sep 2008

SpinVox Logs a Cross-Country RunListen to this article in TTS, powered by Loquendo

Charlie Engle is using speech-to-text technologies from SpinVox to post blogs and other highlights of his cross-America run.
Speech Technology News Features, Posted 16 Sep 2008

Frost & Sullivan Sees U.S. Market Poised for Hosted Contact Center AdoptionListen to this article in TTS, powered by Loquendo

Hosted solutions gaining acceptance due to budget constraints, their ease of deployment, and a need for greater operational flexibility, the analyst firm says.
Speech Technology News Features, Posted 15 Sep 2008

GotVoice and IVR Technologies Expand Voicemail to Text ServiceListen to this article in TTS, powered by Loquendo

New partnership brings voicemail unification and transformation-to-text to communication providers.
Speech Technology News Features, Posted 11 Sep 2008

Alltel Wireless Lets Users Send Animated Talking MessagesListen to this article in TTS, powered by Loquendo

New Alltel Avatars, powered by Vidiator's Xend platform, offer a new way to create and send multimedia messaging.
Speech Technology News Features, Posted 10 Sep 2008

Dial Directions Opens Phone and Voice Entry into GPS DevicesListen to this article in TTS, powered by Loquendo

New application turns a mobile phone into a remote control and voice-entry portal for connected GPS devices and navigation services.
Speech Technology News Features, Posted 09 Sep 2008

Moviefone to Monetize Phone CallsListen to this article in TTS, powered by Loquendo

Advertisers can target specific voice ads to movie-goers with Apptera's MobileAd technology.
Speech Technology News Features, Posted 08 Sep 2008

Hospital Responds to 'Ayudame'Listen to this article in TTS, powered by Loquendo

Bayshore Community Hospital will be the first hospital in the United States to adopt Spoken Translation's Converser for Healthcare, English/Spanish.
Speech Technology News Features, Posted 05 Sep 2008

A Business That's Small Can Record Your Call

CallCopy's latest release—a Voice over Internet Protocol call-recording solution—specifically targets the smaller end of the small-to-midsize-business segment.
Speech Technology News Features, Posted 04 Sep 2008

Nortel to Acquire 3-D Voice Provider DiamondWareListen to this article in TTS, powered by Loquendo

Acquisition promises to strengthen Nortel's ability to create real-life virtual communications and conferencing experience for customers.
Speech Technology News Features, Posted 29 Aug 2008

Dial Directions Gives Evite Guests a Voice-Activated Mobile Service for DirectionsListen to this article in TTS, powered by Loquendo

Evite Mobile Reminders let guests call, say their start location, and receive directions to the event on any mobile phone.
Speech Technology News Features, Posted 28 Aug 2008

Automated Patient Notifications Help Mom Take Her Meds

On-demand patient notification service helps pharmacies reach more patients, improve refill efficiency, and optimize pharmacist's time.
Speech Technology News Features, Posted 27 Aug 2008

Sensory Powers First Voice-Controlled Bluetooth HeadsetListen to this article in TTS, powered by Loquendo

BlueAnt V1 comes equipped with speech recognition and synthesis technologies that let users interact with the headset.
Speech Technology News Features, Posted 26 Aug 2008

Nuance Wants Your Stupidest StoryListen to this article in TTS, powered by Loquendo

Nuance sponsors the Can't Stop Stupid Calls contest to highlight funny or kooky customer service interactions.
Speech Technology News Features, Posted 22 Aug 2008

Consider the User and the DeviceListen to this article in TTS, powered by Loquendo

SpeechTEK University speakers urge designers that too much at once can confuse users.
Speech Technology News Features, Posted 21 Aug 2008

Offer a Spanish Option, But Not Too Soon

SpeechTEK speaker addresses when to give Spanish speakers the option to use an IVR in their native language.
Speech Technology News Features, Posted 20 Aug 2008

New Uses for Speech Demonstrate Its Multimodality

Multimodal applications are being used in new and different ways, in everything from voting booths to college students' computers, it was revealed today at SpeechTEK 2008 in New York's Marriott Marquis.
Speech Technology News Features, Posted 19 Aug 2008

VUI Study Finds Simpler Is BetterListen to this article in TTS, powered by Loquendo

Spit it out and make it simple. That's what SpeechCycle's Ethan Levine and David Suendermann found in a recent voice user interface study, the results of which they presented today at SpeechTEK 2008 in New York's Marriott Marquis.
Speech Technology News Features, Posted 19 Aug 2008

Press 1 for Caller Thoughts

As this year's SpeechTEK conference opens, industry analysts, consultants, and providers say vendors must shed their distorted views on end-user opinions of speech automation.
Speech Technology News Features, Posted 18 Aug 2008

What Callers Really Want from VUIs

SpeechTEK sessions detail a customer preference for service over technology solutions.
Speech Technology News Features, Posted 18 Aug 2008