SpeechTechMag.com

Category: Platform Providers/Hosting

Aurix Releases New Version of Cloud Based Analyst

Enhances business insight and reduces time and cost of analysis
Industry News, Posted 12 Apr 2012

Interactive Intelligence Acquires Netherlands Reseller, Brightware

The acquisition gives Interactive Intelligence increased presence throughout the Benelux region.
Industry News, Posted 02 Apr 2012

VoltDelta Launches Offering to Automate Customer Care for ‘N11’ Services

The company is leveraging its 411 directory assistance and 999/911 emergency services expertise to support 511 travel advisory and other N11 services.
Industry News, Posted 28 Mar 2012

Five9 and NICE Partner for Workforce Optimization in the Cloud

The two vendors combine to offer a fully integrated hosted solution.
Industry News, Posted 16 Mar 2012

West Interactive Releases Upgrade to Holly Voice Platform

Holly 6.0 adds support for Call Control along with dozens of enhancements.
Industry News, Posted 01 Feb 2012

Infracast Uses Voxeo's Cloud-Based Services for Outbound Messaging

Companies extend partnership to incorporate EMX technology.
Industry News, Posted 19 Jan 2012

Interactive Intelligence to Launch Cloud-based Communications Trial Program

"Quick Spin" program designed to further reduce risk of migrating to communications-as-a-service.
News Feature, Posted 17 Oct 2011

MedMaster iPad App Now Powered by Nuance Speech Recognition

MedMaster Mobile's point-of-care mobile app offers data capture, clinical documentation, and navigation via voice.
Industry News, Posted 08 Sep 2011

Voxeo Announces Prophecy 11 and VoiceObjects 11

Prophecy adds HD audio and IPv6 and fax support while VoiceObjects brings greater scalability and ease of use.
News Feature, Posted 10 Aug 2011

iSpeech Brings Speech Rec and TTS to iOs, Android, and BlackBerry

The company releases its SDK to developers of mobile apps.
Industry News, Posted 09 Aug 2011

Voxeo Achieves PCI Compliance

Voxeo received third-party certification of compliance to the Payment Card Industry Data Security Standard (PCI-DSS) version 2.0.
Industry News, Posted 21 Jul 2011

Schiphol Airport Runs an Aculab IVR Solution for Flight Updates

Dutch airport system allows gate agents to update flight information at all information points.
Europe News, Posted 16 May 2011

Nuance Extends Mobile Developer Program to China

Dragon Mobile SDK now supports Mandarin Chinese, allowing Chinese developers to voice-enable apps.
Industry News, Posted 16 May 2011

VoxGen Awarded Grant from Germany’s Ministry of Economics and Technology

The grant will be used to improve cross-channel customer experiences.
Industry News, Posted 12 May 2011

T-Mobile Netherlands Selects Voxeo for Self-Service Portal

The telecom carrier has deployed Voxeo's VoiceObjects technology to deliver personalized self-service.
Industry News, Posted 11 May 2011

VoiceXML Forum Names New Board of Directors

The organization also certified several leading VoiceXML 2.1 platforms.
News Feature, Posted 06 May 2011

SpeechCycle Launches SmartCare Mobile

The voice-enabled solution is the first customer care solution developed specifically for the smartphone.
News Feature, Posted 21 Mar 2011

Lexifone Deploys Real-Time Voice Translation Service on Voxeo’s IVR Platform

The Voxeo platform enables Lexifone to launch a two-way communication solution that works with any phone.
Industry News, Posted 16 Feb 2011

Pronexus Releases VBVoice 7 for Free

Developers can download the interactive voice response development software from the company's Web site.
Industry News, Posted 10 Feb 2011

West's Holly Connects Platform is VoiceXML-Compliant

The company announces VoiceXML 2.1 certification for its Holly Voice Platform 5.1.
Industry News, Posted 11 Jan 2011

Digium Closes Year with More Than 2 Million Asterisk Downloads

Over the past 12 months, the company expanded use of open-source telephony software to 170 countries, released a major upgrade, and launched a new community project.
Industry News, Posted 11 Jan 2011

New App Brings Social Media to Standard Voicemail

FYI, Posted 05 Jan 2011

Voice2Phone Releases Auto Dialer

The new solution provides a voice broadcasting service via VoIP.
Industry News, Posted 04 Jan 2011

InContact Gains Momentum in the Healthcare Industry

Cloud-based call center solutions provider adds three new healthcare companies to its growing list of satisfied customers.
Industry News, Posted 29 Nov 2010

RightNow Introduces Voice Experience Manager

Listen to this article in TTS, powered by Loquendo

RightNow's new Voice Experience Manager and communications-enabled desktop for Cisco and Avaya deliver highly personalized, branded phone interactions.
News Feature, Posted 19 Nov 2010

Five9 Announces Cloud Computing Platform for Call Centers, Version 2

New version of industry-first cloud computing platform for call centers includes additional APIs and advanced integration capabilities.
Industry News, Posted 17 Nov 2010

CosmoCom and CSD Improving Communications for Deaf and Hearing Impaired

Upgraded call center infrastructure helps secure government contracts for the disabled.
Industry News, Posted 16 Nov 2010

VoiceCloud Releases Telephone App Suite

New VCX Platform features mailbox options, multiple numbers, conference calling, voicemail-to-text transcription, and more.
Industry News, Posted 05 Nov 2010

The Voice in the Cloud

New offerings put anything and everything into the clouds.
Sounding Board, Posted 05 Nov 2010

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Companies: Platform Providers/Hosting