Speech Technology Magazine

 

Category: Platform Providers/Hosting

Zang Adds Speech to Zang Cloud

Zang has added speech recognition and improved TTS technology to its business communications platform.
Speech Technology Digest, Posted 20 Jun 2017

SoundHound Partners with SELVAS AI to Add TTS Voices

Developers can now choose from 20 text-to-speech voices in eight languages.
Speech Technology Digest, Posted 25 Oct 2016

Api.ai Partners with Slack to Add Natural Language Understanding to Chatbots

Api.ai for Slack lets developers create conversational chat bots that can understand user intent.
Speech Technology News Features, Posted 21 Mar 2016

IBM and SoftBank Introduce Japanese Watson APIs

Watson's capabilities can now be used to develop cognitive computing and speech services in Japan.
Speech Technology Digest, Posted 22 Feb 2016

Sensory Lends Its Voice to the Samsung ARTIK Platform

The Samsung ARTIK developer community can now use Sensory's TrulyHandsfree technology to wake up and control IoT devices using voice.
Speech Technology Digest, Posted 04 Jan 2016

Cloud-Based Contact Center Market to Triple in Five Years

The global market for cloud-based contact centers is expected to surge from its current level of $4.68 billion to $14.71 billion by 2020, according to MarketsandMarkets research. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 16 Nov 2015

Logicalis US Launches Hosted Collaboration Solution

The managed services provider offers unified communications-as-a-service.
Speech Technology Digest, Posted 22 Sep 2015

Atea to Adopt AudioCodes' One Box 365 Solution

The Swedish systems integrator and AudioCodes partner to deliver cloud productivity and fully featured on-premises Skype for Business unified communications.
Speech Technology Digest, Posted 21 Jul 2015

PLUMgrid Integrated with Interactive Intelligence CaaS Offering

Integration enables Interactive Intelligence customers to deploy CaaS solution faster
Speech Technology Digest, Posted 18 May 2015

Aizan Technologies Partners with CallMiner for Cloud-Based Speech Analytics

Aizan customers can now use CallMiner speech analytics through a hosted services offering.
Speech Technology Digest, Posted 02 Apr 2015

LinguaSys Launches Natural Language User Interface Server

With LinguaSys' new NLUI Server, developers can create natural language conversational interfaces in more than 20 languages.
Speech Technology News Features, Posted 11 Feb 2015

Tropo Launches Hypervoice Assistant Ito

Ito is built on the company's RTC platform using CaaS technology.
Speech Technology Digest, Posted 20 Jan 2015

[24]7 Gains Virtual Assistance Technology with IntelliResponse Acquisition

Intelligent virtual assistance gives [24]7 self-service capabilities. (Featured on SmartCustomerService.com.)
Speech Technology News Features, Posted 11 Nov 2014

8x8 Releases Virtual Contact Center 8.1

8x8's newest release offers more omnichannel capabilities for scripting and executing customer interactions. (Featured on DestinationCRM.com.)
Speech Technology Digest, Posted 03 Oct 2014

Empyrean Leverages Genesys Technology

The human resources technology and services company has turned to Genesys to deliver consistent customer experiences across communication channels.
Speech Technology Digest, Posted 30 Sep 2014

Dialogic PowerMedia XMS Receives LumenVox Platform Compatibility Certification

Dialogic's platform is compatible with LumenVox's text-to-speech and speech recognition products.
Speech Technology Digest, Posted 03 Sep 2014

BT Wholesale and Avaya Partner to Launch Cloud Solutions

Avaya's unified communications and contact center solutions are now available in the cloud through BT Wholesale.
Speech Technology Digest, Posted 13 Aug 2014

Thames Water Selects Unify for Contact Center Voice Techs

The U.K. utility will implement OpenScape Contact Center, OpenScape Voice, and Unify Managed Services in its contact centers.
Speech Technology Digest, Posted 25 Jun 2014

Interactive Intelligence Signs Partnership with West

West becomes a member of Interactive Intelligence's Elite Partner program.
Speech Technology Digest, Posted 10 Jun 2014

AVST Named an NACR Preferred Partner

NACR and AVST team up to deliver interoperable unified communications solutions.
Speech Technology Digest, Posted 03 Jun 2014

Hyatt Selects Unify for Global Reservations and Customer Support Centers

Unify's OpenScape contact center solution delivers needed analytics, flexibility, and reliability to the hotel chain.
Speech Technology Digest, Posted 06 May 2014

Mitel Launches Cloud-Based MiContact Center Live Service

Mitel's MiContact Center Live offers WebRTC and social media support via a cloud model.
Speech Technology Digest, Posted 05 May 2014

Uptivity Earns Elite Partner Status from NACR

NACR and Uptivity join forces to deliver contact center and workforce optimization solutions.
Speech Technology Digest, Posted 22 Apr 2014

CorvisaCloud Delivers Contact Center Flexibility with Voice and SMS Platform

The CorvisaOne platform allows developers to build voice and SMS apps from scratch or leverage and customize a la carte components of the CorvisaOne product suite, such as phone extensions, call queues, or lead management features. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 22 Apr 2014

LumenVox and Teligent Power BT's IVR Solution

LumenVox's Automatic Speech Recognizer is part of the overall system provided by BT and Teligent.
Speech Technology Digest, Posted 06 Mar 2014

AudioCodes Releases Cloud-Based One Voice for Enterprise Mobility

AudioCodes launches an enterprise mobility solution suite for employee mobility, roaming, and speech-enabled directory search and dialing.
Speech Technology Digest, Posted 26 Feb 2014

Promero Releases Speech Analytics On Demand Program

Promero's Speech Analytics on Demand features speech analytics based on the CallMiner Eureka platform.
Speech Technology Digest, Posted 21 Feb 2014

Alert Solutions Launches School Announcement 4.0

School Announcement Version 4.0 offers new features, including a mobile command center, social media integration, and a severe weather monitoring tool.
Speech Technology Digest, Posted 04 Feb 2014

RingPlus Launches In-Call Mobile Voice Apps

Several of the speech-enabled apps available now include real-time transcription, recording, and translation.
Speech Technology News Features, Posted 10 Jan 2014

AiTech Deploys CTI Group's Hosted SmartRecord Solution

The company will deploy the solution across its BroadWorks hosted PBX platforms.
Speech Technology Digest, Posted 24 Sep 2013

Demand Favors Hosted IP Telephony and Unified Communications

Frost & Sullivan research finds improving technologies and evolving business models expand customer choices.
Speech Technology News Features, Posted 17 Sep 2013

The 2013 Market Leaders

Cover Story, Posted 12 Aug 2013

Aspect Acquires Voxeo

FYI, Posted 12 Aug 2013

BT and Voxeo Collaborate on Multichannel Self-Service Solutions

Voxeo to provide cloud IVR and automated self-service solutions to BT customers.
Speech Technology Digest, Posted 08 Aug 2013

Altura Partners with Spoken Communications

The deal leads to a hosted call center solution built on Avaya's infrastructure.
Speech Technology Digest, Posted 06 Aug 2013

Nuance’s NDEV Program Gives Voice to TV Apps

The mobile app developer program expands with beta access to speech for TV apps.
Speech Technology Digest, Posted 20 Jun 2013

SpeechStorm Releases New Persona for the IVR

Speech Technology News Features, Posted 05 Jun 2013

Voxeo Launches CXP 13 Platform

Technology includes multichannel and mobile capabilities.
Speech Technology News Features, Posted 08 May 2013

Speech Providers Embrace the Cloud

The forecast is bright for hosted solutions.
Cover Story, Posted 01 May 2013

NeoSpeech Turns TTS Over to Amazon Hosting

Developers can now access more reliable TTS Web Services.
Speech Technology News Features, Posted 22 Apr 2013

VoltDelta Powers Nevada's New 511 System

Complete 511 motorist information system will include IVR, Web, condition reporting, data fusion, and smartphone applications with survey feedback.
Speech Technology Digest, Posted 26 Mar 2013

OneTok's Voice-Interpretation Platform Now Available for Developers

The platform enables voice as the user interface to interact with and control mobile apps.
Speech Technology Digest, Posted 19 Sep 2012

Radish Systems Releases ChoiceView Visual IVR API

REST API allows voice with visuals' mobility communications to be added to new and existing IVR systems.
Speech Technology Digest, Posted 20 Aug 2012

Voxeo and Presence Technology Partner on Hosted Contact Center Solution

Vendors partner to provide cloud-based, multichannel solution.
Speech Technology Digest, Posted 13 Aug 2012

iSpeech Updates Its APIs and SDKs

iSpeech voice recognition and text-to-speech platform expands capabilities with increased accuracy, speed, and custom speech recognition.
Speech Technology Digest, Posted 28 Jun 2012

Aurix Releases New Version of Cloud Based Analyst

Enhances business insight and reduces time and cost of analysis
Speech Technology Digest, Posted 12 Apr 2012

Interactive Intelligence Acquires Netherlands Reseller, Brightware

The acquisition gives Interactive Intelligence increased presence throughout the Benelux region.
Speech Technology Digest, Posted 02 Apr 2012

VoltDelta Launches Offering to Automate Customer Care for ‘N11’ Services

The company is leveraging its 411 directory assistance and 999/911 emergency services expertise to support 511 travel advisory and other N11 services.
Speech Technology Digest, Posted 28 Mar 2012

Five9 and NICE Partner for Workforce Optimization in the Cloud

The two vendors combine to offer a fully integrated hosted solution.
Speech Technology Digest, Posted 16 Mar 2012

West Interactive Releases Upgrade to Holly Voice Platform

Holly 6.0 adds support for Call Control along with dozens of enhancements.
Speech Technology Digest, Posted 01 Feb 2012

Infracast Uses Voxeo's Cloud-Based Services for Outbound Messaging

Companies extend partnership to incorporate EMX technology.
Speech Technology Digest, Posted 19 Jan 2012

Interactive Intelligence to Launch Cloud-based Communications Trial Program

"Quick Spin" program designed to further reduce risk of migrating to communications-as-a-service.
Speech Technology News Features, Posted 17 Oct 2011

MedMaster iPad App Now Powered by Nuance Speech Recognition

MedMaster Mobile's point-of-care mobile app offers data capture, clinical documentation, and navigation via voice.
Speech Technology Digest, Posted 08 Sep 2011

Voxeo Announces Prophecy 11 and VoiceObjects 11

Prophecy adds HD audio and IPv6 and fax support while VoiceObjects brings greater scalability and ease of use.
Speech Technology News Features, Posted 10 Aug 2011

iSpeech Brings Speech Rec and TTS to iOs, Android, and BlackBerry

The company releases its SDK to developers of mobile apps.
Speech Technology Digest, Posted 09 Aug 2011

Voxeo Achieves PCI Compliance

Voxeo received third-party certification of compliance to the Payment Card Industry Data Security Standard (PCI-DSS) version 2.0.
Speech Technology Digest, Posted 21 Jul 2011

Schiphol Airport Runs an Aculab IVR Solution for Flight Updates

Dutch airport system allows gate agents to update flight information at all information points.
Europe News, Posted 16 May 2011

Nuance Extends Mobile Developer Program to China

Dragon Mobile SDK now supports Mandarin Chinese, allowing Chinese developers to voice-enable apps.
Speech Technology Digest, Posted 16 May 2011

VoxGen Awarded Grant from Germany’s Ministry of Economics and Technology

The grant will be used to improve cross-channel customer experiences.
Speech Technology Digest, Posted 12 May 2011

T-Mobile Netherlands Selects Voxeo for Self-Service Portal

The telecom carrier has deployed Voxeo's VoiceObjects technology to deliver personalized self-service.
Speech Technology Digest, Posted 11 May 2011

VoiceXML Forum Names New Board of Directors

The organization also certified several leading VoiceXML 2.1 platforms.
Speech Technology News Features, Posted 06 May 2011

SpeechCycle Launches SmartCare Mobile

The voice-enabled solution is the first customer care solution developed specifically for the smartphone.
Speech Technology News Features, Posted 21 Mar 2011

Lexifone Deploys Real-Time Voice Translation Service on Voxeo’s IVR Platform

The Voxeo platform enables Lexifone to launch a two-way communication solution that works with any phone.
Speech Technology Digest, Posted 16 Feb 2011

Pronexus Releases VBVoice 7 for Free

Developers can download the interactive voice response development software from the company's Web site.
Speech Technology Digest, Posted 10 Feb 2011

West's Holly Connects Platform is VoiceXML-Compliant

The company announces VoiceXML 2.1 certification for its Holly Voice Platform 5.1.
Speech Technology Digest, Posted 11 Jan 2011

Digium Closes Year with More Than 2 Million Asterisk Downloads

Over the past 12 months, the company expanded use of open-source telephony software to 170 countries, released a major upgrade, and launched a new community project.
Speech Technology Digest, Posted 11 Jan 2011

Voice2Phone Releases Auto Dialer

The new solution provides a voice broadcasting service via VoIP.
Speech Technology Digest, Posted 04 Jan 2011

InContact Gains Momentum in the Healthcare Industry

Cloud-based call center solutions provider adds three new healthcare companies to its growing list of satisfied customers.
Speech Technology Digest, Posted 29 Nov 2010

RightNow Introduces Voice Experience ManagerListen to this article in TTS, powered by Loquendo

RightNow's new Voice Experience Manager and communications-enabled desktop for Cisco and Avaya deliver highly personalized, branded phone interactions.
Speech Technology News Features, Posted 19 Nov 2010

Five9 Announces Cloud Computing Platform for Call Centers, Version 2

New version of industry-first cloud computing platform for call centers includes additional APIs and advanced integration capabilities.
Speech Technology Digest, Posted 17 Nov 2010

CosmoCom and CSD Improving Communications for Deaf and Hearing Impaired

Upgraded call center infrastructure helps secure government contracts for the disabled.
Speech Technology Digest, Posted 16 Nov 2010

VoiceCloud Releases Telephone App Suite

New VCX Platform features mailbox options, multiple numbers, conference calling, voicemail-to-text transcription, and more.
Speech Technology Digest, Posted 05 Nov 2010

An Angel on the GoListen to this article in TTS, powered by Loquendo

The new Angel Mobile solution will be offered with the Angel 4 Platform.
Speech Technology News Features, Posted 01 Nov 2010

Why Reject the Premise of Hosted IVR Benefits?

The capital benefits will help sell the idea to the CFO.
Inside Outsourcing, Posted 01 Nov 2010

Digium Releases New Version of Asterisk

Version 1.8 of the widely used open-source telephony platform incorporates more than 200 new features.
Speech Technology News Features, Posted 22 Oct 2010

Professional Automation Services Hires Pronexus VBVoice

Pronexus' IVR toolkit will help PAS develop upgrades to its employee payroll application.
Speech Technology Digest, Posted 21 Oct 2010

CosmoCom Contact Center Technology Serves Israeli Municipalities

Israeli outsourcer Milgam uses Virtual Call Center to improve collections for utilities and local authorities.
Speech Technology Digest, Posted 19 Oct 2010

Ditech Networks Brings its Voice Quality Algorithms to Asterisk

VQA for Asterisk is now available for download at Ditech's Web site.
Speech Technology Digest, Posted 06 Oct 2010

Voice Assist Closes Transaction with SpeechPhone

the acquisition gives Voice Assist a hosted platform to deliver its speech-based mobile applications.
Speech Technology Digest, Posted 05 Oct 2010

Convergys Channel Partner IP Integration Wins NHS Professionals Contract

Convergys voice solutions will be installed at the hospital trust.
Speech Technology Digest, Posted 23 Sep 2010

Dialogic IMG 1010 Integrated Media Gateway Rated “Avaya Compliant”

IMG 1010 Gateway receives DevConnect Certification with key Avaya Voice Portal and Avaya Aura SIP solutions.
Speech Technology Digest, Posted 20 Sep 2010

Syntellect Launches Communications Portal 8.0

The latest release of Syntellect Communications Portal improves critical business reporting capabilities and brings integration with Syntellect CIM.
Speech Technology Digest, Posted 16 Sep 2010

Pronexus Makes Its IVR Toolkit Free, Launches VBVoice 7

The move eliminates barriers to entry for IVR developers.
Speech Technology Digest, Posted 07 Sep 2010

Voxeo Acquires Cloud Communications Startup TelekuListen to this article in TTS, powered by Loquendo

The deal expands Voxeo's voice and text messaging application development environment.
Speech Technology News Features, Posted 13 Aug 2010

West Interactive Acquires TuVoxListen to this article in TTS, powered by Loquendo

The deal increases West's speech applications and professional services expertise.
Speech Technology News Features, Posted 22 Jul 2010

Avaya Launches Next-Generation Customer Service and Collaboration Applications

Avaya Aura Communications Platform powers new applications and redefines the economics of real-time businesses communications and collaboration.
Speech Technology News Features, Posted 20 Jul 2010

CenturiSoft Joins Sangoma Global Partner Program

Centuri Messenger application to be integrated with NetBorder Express.
Speech Technology Digest, Posted 19 Jul 2010

Dialogic Launches Cloud-Based Developer Network

Dialogic inCloud9 Network makes it easier for developers to test Dialogic products as they build next-generation voice and video applications.
Speech Technology Digest, Posted 13 Jul 2010

Plum Voice Releases QuickFuse, a Cloud-Based Platform to Create Voice Applications

QuickFuse eliminates the need for coding, creating a truly accessible voice application solution.
Speech Technology Digest, Posted 22 Jun 2010

Nuance Earns VoiceXML Forum Certification

Nuance is one of the first to achieve VoiceXML 2.1 compliance.
Speech Technology Digest, Posted 26 May 2010

Voxeo Launches Free International Developer Program

New services include SMS and voice phone numbers in 40 countries plus speech recognition and synthesis in more than 20 languages.
Speech Technology Digest, Posted 26 May 2010

HP and Alcatel-Lucent Partner for UC CollaborationListen to this article in TTS, powered by Loquendo

The two companies share technologies in hopes of improving simplified solutions.
Speech Technology News Features, Posted 24 May 2010

Newfound Communications Inks Reseller Partnership with Merrill & Associates

The deal will deliver call recording and emergency response solutions to a wider breadth of customers.
Speech Technology Digest, Posted 24 May 2010

West to Acquire Holly ConnectsListen to this article in TTS, powered by Loquendo

The purchase aims to create a single source for premium hosted and on-premises IVR deployment options.
Speech Technology News Features, Posted 14 May 2010

Ness Technologies Wins IVR Contract with Bank Discount

Israeli bank selects an IVR system based on the Genesys Voice Platform.
Speech Technology Digest, Posted 10 May 2010

Sangoma Unveils Voice Transcoding Card

New D100 Card delivers up to 480 channels of voice transcoding, offering an alternative to software-based solutions.
Speech Technology Digest, Posted 04 May 2010

NASCAR Races to Deploy SpeechListen to this article in TTS, powered by Loquendo

NASCAR fans get a single toll-free, self-service number for tickets and race information.
Speech Technology News Features, Posted 29 Apr 2010

Speech Recognition Capabilities Added to the DiaStar Server

Dialogic and LumenVox team up to bring the LumenVox ASR solution to Asterisk developers building voice and video applications with the DiaStar Server.
Speech Technology Digest, Posted 21 Apr 2010

Ringio Launches New Cloud-Based Rich Calling Service for SMBs

The solution integrates CRM and intelligent routing to give users a history of interactions with callers.
Speech Technology Digest, Posted 19 Apr 2010

Powerful SIP Stack, HMP Elements, Now Featured in Voice Elements Platform

VoIP-based automated telephone apps can be quickly deployed using Microsoft .NET languages.
Speech Technology Digest, Posted 14 Apr 2010

CosmoCom Powers UK Hosted Contact Center Offering from VanillaIP

The U.K. VoIP service provider expands offerings for customers and channel partners.
Speech Technology Digest, Posted 14 Apr 2010

Voxeo Launches Cloud Communications API with Worldwide Presence and Twitter Support

Tropo now supports Twitter, SMS, IM, and voice interactions from anywhere to any application.
Speech Technology Digest, Posted 25 Mar 2010

Plum Voice Partners with Tyler Technologies to Provide Its VoiceXML IVR Platform

Plum Voice's IVR technology will enhance the account management functionality of Tyler's citizen-facing application designed for local governments and municipalities.
Speech Technology Digest, Posted 16 Mar 2010

Is Google's New Phone Sparking a Mobile War?

With its Nexus One 'superphone,' Google looks to take on Apple.
FYI, Posted 08 Mar 2010

Security in the Cloud

Your data is secure with low-cost hosting options for voice biometrics.
Cover Story, Posted 08 Mar 2010

Loquendo Speech Technologies Certified Interoperable with Genesys Voice Platform 8

The speech vendor also has joined Microsoft's Windows Embedded Partners Program.
Speech Technology Digest, Posted 02 Mar 2010

CallFire Releases Hosted IVR

Offering includes TTS, call recording, call routing, and a virtual receptionist.
Speech Technology Digest, Posted 02 Mar 2010

Pronexus Partners with Provision Technologies

The deal strengthens Pronexus' position in the Middle East and Africa.
Speech Technology Digest, Posted 24 Feb 2010

Loquendo Technology Available for Asterisk Development

I6NET makes Loquendo technology available for Asterisk platforms through VXI* VoiceXML browser connector.
Speech Technology Digest, Posted 24 Feb 2010

Loquendo Embedded TTS and ASR Now Available for Android, Maemo and Moblin Mobile Platforms

Speech technology vendor makes its applications available to open-source developers in all languages.
Speech Technology Digest, Posted 19 Feb 2010

Convergys Launches Intervoice Voice Portal 6.5

New IVP version promises to deliver intelligent self-service and multimodal, visual IVR support.
Speech Technology Digest, Posted 17 Feb 2010

Juma, Nectar Announce Alliance for Cloud-Based Speech Self-Service

Nectar expands SaaS offerings with Tellme partnership.
Speech Technology Digest, Posted 16 Feb 2010

Voxeo and Telenet Partner to Deliver Contact Center Solutions

Telenet contact center solutions are immediately available as on-premises software or hosted software as a service using Voxeo's Prophecy and VoiceObjects platforms.
Speech Technology Digest, Posted 10 Feb 2010

Voxeo Partners with Four Key Voice Biometrics Providers

Voxeo delivers voice verification, with major vendors providing solutions for every need.
Speech Technology News Features, Posted 09 Feb 2010

PM3 Selects Voxeo as Platform For Global, Multichannel Messaging

Voxeo partners with UK-based PM3 to drive adoption rate of multichannel self-service solutions.
Speech Technology Digest, Posted 27 Jan 2010

CallCopy Receives ShoreTel Partner Proven Certification, Adds New Business Partners

CallCopy recognized for dedication to the ShoreTel partner community, exceptional interoperability with ShoreTel platform.
Speech Technology Digest, Posted 26 Jan 2010

IVRHost Selects Pronexus' VBVoice to Help Customers Hear Their Tweets

Service allows "Tweeters" to listen to their own or others' Twitter messages/updates from any phone via an IVR solution.
Speech Technology Digest, Posted 25 Jan 2010

Ifbyphone Acquires Cloudvox

Deal lets enterprises of all sizes build portable, Asterisk-based applications.
Speech Technology Digest, Posted 20 Jan 2010

Updating the Standard for Spoken Dialogues

VoiceXML 3.0 should be out by the end of this year.
Standards, Posted 10 Jan 2010

Digium and Aumtech Certify a Multi-Language Speech Recognition Server Solution with Asterisk

Solution improves customer satisfaction for as little as one-fiftieth of the cost of competitive high-end automated speech recognition (ASR) solutions.
Speech Technology Digest, Posted 07 Jan 2010

Altitude Software and Digium Partner

Joint venture will deliver advanced contact center applications suite over IP communications platform.
Speech Technology Digest, Posted 01 Dec 2009

Voxeo Acquires Motorola's VoiceXML TechnologyListen to this article in TTS, powered by Loquendo

Deal includes all of Motorola's rights to and interest in the VoxGateway VoiceXML browser.
Speech Technology News Features, Posted 06 Oct 2009

SpeechTEK Europe Conference and Exhibition will be April 28-29, 2010 in London

SpeechTEK's first ever European event
Speech Technology Digest, Posted 28 Aug 2009

Evolv On-Demand Selects Voxeo To Transform Call Center

Evolv joins tens of thousands of Voxeo customers realizing cost savings with flexible, automated voice applications.
Speech Technology Digest, Posted 03 Jun 2009

Vangard Hits the Floors with New Shaw Industries PartnershipListen to this article in TTS, powered by Loquendo

The enterprise voice solutions provider announces that it will be providing its MVP solution to Shaw Industries.
Speech Technology News Features, Posted 14 Apr 2009

TuVox Offers New Deal for Speech Application OwnershipListen to this article in TTS, powered by Loquendo

An accelerated ROI program aims to help companies invest in speech during tough economic times.
Speech Technology News Features, Posted 18 Mar 2009

Message Technologies Launches MTI Natural ChatListen to this article in TTS, powered by Loquendo

The company says the offering eliminates entry barriers for natural language IVR applications because developers no longer have to build complex grammars and create back-end artificial intelligence.
Speech Technology News Features, Posted 12 Mar 2009

Make Mine a Large with Extra Speech TechnologyListen to this article in TTS, powered by Loquendo

800 PBX launches new IVR solution aimed at automating local pizzerias.
Speech Technology News Features, Posted 12 Mar 2009

Voxeo Puts API in the CloudsListen to this article in TTS, powered by Loquendo

New Tropo platform expands the developer community's programming language choices.
Speech Technology News Features, Posted 06 Mar 2009

Loquendo Releases VoxNauta 7.1.0Listen to this article in TTS, powered by Loquendo

The company makes available the new version of its VoiceXML/CCXML platform.
Speech Technology News Features, Posted 23 Feb 2009

Voice Elements Integrates Cepstral TTSListen to this article in TTS, powered by Loquendo

.NET telephony tool is now available with affordable text-to-speech software.
Speech Technology News Features, Posted 04 Feb 2009

Voxeo Pumps Up VoiceObjects with Release of Version 7.4Listen to this article in TTS, powered by Loquendo

Recently, VoiceObjects announced the release of VoiceObjects 7.4, the latest version of the 7.0 suite that first launched in the spring of 2007.
Speech Technology News Features, Posted 29 Jan 2009

SpeechCycle Launches Platform-as-a-Service ModelListen to this article in TTS, powered by Loquendo

RPA OnDemand is a unified platform providing services for the composition, enterprise integration, on-demand delivery, and performance measurement of rich phone applications.
Speech Technology News Features, Posted 28 Jan 2009

Audiopoint Upgrades its Voice Terminal Service

Version 1.5 includes voice-enabling Google Calendar, entry-level service plans, and access for the visually impaired.
Speech Technology Digest, Posted 13 Jan 2009

Telrex Offers Pay-As-You-Go AnalyticsListen to this article in TTS, powered by Loquendo

Company's new service gives business intelligence without the high price tag.
Speech Technology News Features, Posted 12 Jan 2009

Vangard's Mobile Voice Platform to Power Agilysys Suite

New voice-optimized data entry, application function commands, and navigation now available as part of NextVision Mobile and Wireless Retail suite.
Speech Technology Digest, Posted 07 Jan 2009

Axolotl Adds Speech Understanding to Its Elysium Line

Company partners with M*Modal to add a new dimensions to its medical records transcription products.
Speech Technology Digest, Posted 06 Jan 2009

Gartner Names Contact Center Leaders

Alcatel-Lucent, Aspect Software, Avaya, Cisco Systems, Genesys Telecommunications Laboratories, Interactive Intelligence, and Nortel share Gartner's Leaders Quadrant spots.
Speech Technology News Features, Posted 12 Dec 2008

Voxeo Acquires VoiceObjects

Voice platform provider expands solutions for enterprise and mobile carriers and extends its European footprint
FYI, Posted 09 Dec 2008

Mobivox Adds French and Spanish to Its Mobile Platform

The company also extends its voice-activated mobile services offerings to mobile and IP telephony operators around the world.
Speech Technology Digest, Posted 08 Dec 2008

Loquendo Releases New Version of VoxNauta Platform

Latest version of the company's VoiceXML/CCXML platform supports up to 180 channels per server.
Speech Technology Digest, Posted 05 Dec 2008

Carolina Call Center Delivers Flexible Customer Service with Five9 Software

Call center provider of education-sector support uses Five9 to deliver service.
Speech Technology Digest, Posted 03 Dec 2008

Excendia Makes Its Speech-Enabled Virtual Assistant Available on Sylantro's Hosted VoIP Platform

The Excendia Virtual Assistant adds safe mobility and smart telephony to Sylantro's hosted VoIP platform, allowing users to use voice commands to access and manage their telephone, contacts, email, and appointments.
Speech Technology Digest, Posted 01 Dec 2008

Ready for the New Telemarketing Rules?Listen to this article in TTS, powered by Loquendo

Ifbyphone is deploying enhanced tools to make it easier for companies to comply with the new Federal Trade Commission Telemarketing Sales Rule.
Speech Technology News Features, Posted 24 Nov 2008

Iperia Expands Sylantro's Product Portfolio

Iperia reaffirms partnership with Feature Server platform vendor to deliver converged voice and data messaging.
Speech Technology Digest, Posted 24 Nov 2008

Siemens and Telephonetics VIP Extend Voice Automation Partnership

Companies expand their public-sector partnership to provide voice automation solutions to the enterprise sector.
Speech Technology Digest, Posted 21 Nov 2008

VoxMedia Joins Tellme Partners Program

Partnership will allow VoxMedia to provide enhanced speech recognition applications to customers.
Speech Technology Digest, Posted 14 Nov 2008

NEC and Tellme to Offer On-Demand Voice Services

Joint offering extends the NEC UNIVERGE 360 vision to enterprise contact centers through intuitive self-service voice applications.
Speech Technology Digest, Posted 11 Nov 2008

Tellme Selects Servion as a Professional Services Partner

Servion will work with Tellme to provide customized contact optimization capabilities that help businesses improve their voice-based customer interactions.
Speech Technology Digest, Posted 11 Nov 2008

Convergys Rolls Out New Voice Portal and Mobile Self-Service Offerings

Convergys introduces Intervoice Voice Portal 6.0 (IVP 6) and its next-generation application creation environment, Interaction Composer.
Speech Technology Digest, Posted 11 Nov 2008

Mobivox Mashes Voxbone's New 883 Exchange into Its Voice-Activated Telephony Platform

Offering creates a value-added-services communications module in its platform for mobile and IP telephony operators.
Speech Technology Digest, Posted 11 Nov 2008

Alivox Partners with 16NET

Combination of Alivox and I6NET technologies enable multilingual voice and video response platforms for IP/3G telephony.
Speech Technology Digest, Posted 06 Nov 2008

Enghouse to Acquire Envox Worldwide for $14 Million

Acquisition brings Syntellect and Envox together, strengthening their global reach, distribution channels, market focus, and technology portfolio.
Speech Technology News Features, Posted 21 Oct 2008

CallCopy Extends Reseller PartnershipsListen to this article in TTS, powered by Loquendo

CallCopy today introduced updates to its channel program aimed at making it more profitable for resellers to offer Call Copy's contact center solutions to customers.
Speech Technology News Features, Posted 17 Oct 2008

Columbia Bank Chooses Contact Solutions For Shared IVR ServicesListen to this article in TTS, powered by Loquendo

Financial services firm moves from a self-hosting to a shared IVR system.
Speech Technology News Features, Posted 06 Oct 2008

Global Connect and EPP Partner on Automated Billing and Paying IVRListen to this article in TTS, powered by Loquendo

Global Connect and Electronic Payment Providers partner to create an IVR that will allow customers to useautomated payment capabilities.
Speech Technology News Features, Posted 02 Oct 2008

Speech Helped Hurricane EvacueesListen to this article in TTS, powered by Loquendo

Speech solutions helped travel and hospitality companies to manage unplanned call volume spikes as thousands of people evacuated from hurricanes' paths.
Speech Technology News Features, Posted 18 Sep 2008

Cisco Will Acquire WebEx

Cisco announced March 15 that it will acquire WebEx, a market leader in on-demand collaboration, networking, and conferencing solutions, for $3.2 billion.
FYI, Posted 01 May 2007

Daniel Hong, Senior Analyst, Datamonitor

Daniel Hong, senior analyst for Datamonitor's technology practice, explains that "by 2009, spending on hosted speech services will more than double to reach over $840 million in North America."
Q & A, Posted 01 Sep 2005

Mark Rayburn, Director of Advanced Technology, CPT

According to Mark Rayburn, director of advanced technology at CPT, "Deep involvement with technology providers is crucial to the success of your hosting business."
Q & A, Posted 01 Jul 2005

Elka Popova, Research Manager, Frost & Sullivan

Elka Popova, research manager for Frost & Sullivan, explains why "mobile subscribers consider themselves entitled to enhanced applications as part of their package and are reluctant to pay additional fees."
Q & A, Posted 01 Mar 2005

Mark Flanagan, President, Envox Worldwide

Mark Flanagan, president of Envox Worldwide, explains that "a growing number of enterprise customers and service providers are replacing their legacy communications systems out of frustration with high maintenance costs, inflexible architectures and the inability to add new capabilities as they are needed."
Q & A, Posted 01 Mar 2005
Companies: Platform Providers/Hosting
Aspect Software, Inc.
Convergys  Corporation
Plum Voice