Speech Technology Magazine

 

Category: Speech Solution Integration

CEVA and Cyberon Partner on Voice Activation Solution

Cyberon's CSpotter speech recognition software has been optimized for CEVA TeakLite audio/voice signal processors.
Speech Technology Digest, Posted 19 Oct 2017

ENCO Collects Patent for enCaption

The patent covers advances in the speech recognition related to ENCO's enCaption closed and open captioning solutions.
Speech Technology Digest, Posted 17 Oct 2017

UCIC Launches Ubi Kit Voice Service Client

Developers can now add Alexa Voice Service to their hardware projects, with other services to follow.
Speech Technology Digest, Posted 17 Oct 2017

Orderscape and LevelUp Enable Voice Ordering for Restaurants

The partnership between Orderscape and LevelUp will enable restaurants to offer voice-enabled chatbots to take customer orders.
Speech Technology Digest, Posted 17 Oct 2017

AudioEye Adds Voice to Social Security Website

AudioEye's Ally Toolbar will provide enhanced accessibility and usability for the U.S. Social Security Administration's website.
Speech Technology Digest, Posted 17 Oct 2017

Flytxt Introduces Intelligent Voice Interface

Flytxt personalizes voice conversations through Amazon Alexa and Google Assistant.
Speech Technology Digest, Posted 16 Oct 2017

NoteSwift Launches Samantha EHR Transcription Assistant

Samantha helps doctors dictate notes and fill in key data into electronic health records.
Speech Technology Digest, Posted 11 Oct 2017

BRED Agency to Offer Dental Industry Dragon Medical

BRED will provide Nuance's medical speech recognition as the first dental-focused organization offering Dragon Medical Practice Edition 2.
Speech Technology Digest, Posted 06 Oct 2017

Vincari Partners with Nuance to Offer Surgical Documentation Solution

Nuance is now an authorized reseller of the Vincari Surgical Computer-Assisted Physician Documentation (CAPD) solution.
Speech Technology Digest, Posted 06 Oct 2017

XMOS Launches VocalFusion 4-Mic Dev Kit for Amazon Alexa

The Amazon Alexa Voice Service development kit is for developers who want to add Alexa to their products.
Speech Technology Digest, Posted 05 Oct 2017

VoiceSense Launches SEAL, a Speech-Based Predictive Analytics Tool

New solution uniquely focuses on customer behavior tendencies to deliver improved risk assessment, sales and customer retention.
Speech Technology News Features, Posted 04 Oct 2017

Nuance Unveils Dragon Medical Virtual Assistant for Healthcare

Nuance's newest virtual assistant is designed to enhance interactions between clinicians and patients.
Speech Technology Digest, Posted 02 Oct 2017

Singing River Health System Selects Nuance Documentation Solutions

The Mississippi healthcare provider will implement Nuance's Dragon Medical One, Dragon Medical Advisor, and other solutions.
Speech Technology Digest, Posted 02 Oct 2017

ZyDoc Releases Android Version of Mobile Dictation App

ZyDoc has released an Android version of its mobile dictation app for use with TrackDoc Connect, ZyDoc's secure cloud-based transcription service.
Speech Technology Digest, Posted 02 Oct 2017

Speech-Soft Obtains LumenVox Skills Certification

Speech-Soft Solutions and LumenVox have entered a partnership as Speech-Soft Becomes LumenVox Skills Certified
Speech Technology Digest, Posted 26 Sep 2017

Civicom Chatterbox Adds Video Transcription

Automated video transcription is added to the Chatterbox online bulletin board.
Speech Technology Digest, Posted 26 Sep 2017

Amazon Music Brings Alexa to Mobile Music Streaming

Listeners in select countries can now use Amazon Alexa voice controls with their mobile music apps.
Speech Technology Digest, Posted 26 Sep 2017

BigHand Partners with Accellis

Accellis will offer BigHand's dictation and office productivity solutions to its law firm and other business clients.
Speech Technology Digest, Posted 26 Sep 2017

Nuance Dragon Drive Incorporated into Audi A8

Audi A8 drivers can seamlessly access connected services and in-car functions using their voices
Speech Technology Digest, Posted 25 Sep 2017

Unata Launches Voice Ordering for Grocers

The new voice offering from Unata lets grocers provide customers with a voice platform for a number of shopping interactions.
Speech Technology Digest, Posted 21 Sep 2017

AudioEye Partners with CivicPlus to Make Government Websites Accessible

Government web designers can now add accessibility options, including voice navigation and screen reading, to sites.
Speech Technology Digest, Posted 21 Sep 2017

Bridge2 Launches Points Pal Voice-Activated Rewards Platform

Points Pal lets consumers use virtual assistants to access their loyalty programs.
Speech Technology Digest, Posted 21 Sep 2017

AudioCodes Launches VocaNom Voice Dialing

The VocaNOM Voice Dialing solution with automatic corporate directory synchronization is enabled on AudioCodes 400HD IP phones.
Speech Technology Digest, Posted 19 Sep 2017

Winscribe Earns ISO 27001 Certification

Winscribe has received the highest standard for information management systems.
Speech Technology Digest, Posted 18 Sep 2017

Intelligent Conversation Assistant Bellgram Launches out of Beta

Bellgram offers a conversational business assistant that uses machine learning and artificial intelligence to make suggestions.
Speech Technology News Features, Posted 15 Sep 2017

Synopsys and Alango Partner for Voice Enhancement Package

The combination of Alango's far-field voice enhancement software and Synopsys' ARC IP Subsystem provides a low-power solution for voice-controlled devices.
Speech Technology Digest, Posted 13 Sep 2017

LumenVox Achieves Cisco Compatibility Certification

LumenVox's speech engines have been certified for compatibility with Cisco UCCE and Cisco UCCX.
Speech Technology Digest, Posted 12 Sep 2017

Mondly Launches Language App with Speech Recognition

MondlyVR helps users learn languages through Google's Daydream and Cardboard virtual reality platforms.
Speech Technology Digest, Posted 11 Sep 2017

Nortek Releases Voice-Controlled Garage Door Opener

Nortek Security and Control's Linear PRO Access smart garage door openers offer voice and smartphone controls.
Speech Technology Digest, Posted 11 Sep 2017

eharmony Launches Alexa Skill

Online dating site provides a voice interface through Amazon Alexa integration.
Speech Technology Digest, Posted 11 Sep 2017

Home Depot Is on Google Assistant

Customers can now shop at The Home Depot with voice through Google Assistant.
Speech Technology Digest, Posted 11 Sep 2017

Resulticks Adds Voice Assistant to Its Marketing Stack

The platform's expanded omnichannel lineup makes real-time brand experiences across channels a reality.
Speech Technology Digest, Posted 11 Sep 2017

Speechmatics Launches Real-Time Virtual Appliance

New captioning software offers greater control, flexibility, and real-time capabilities.
Speech Technology Digest, Posted 11 Sep 2017

Sensory Unveils In-App Virtual Bank Teller

The app offers on-device conversational AI, avatar lip-sync, embedded text-to-speech, and a fusion of face and voice biometric authentication. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 08 Sep 2017

Nuance Loop Powers Vivo's Voicemail Transcription

The Vivo Recado Premium mobile app now features visual voicemail functionality from Nuance.
Speech Technology Digest, Posted 05 Sep 2017

ABB Integrates with Amazon Alexa and Sonos Solutions

ABB-free@home blends voice and home automation functions from Amazon Alexa and wireless ound systems from Sonos.
Speech Technology Digest, Posted 05 Sep 2017

Strong Growth Expected in the IVR Market

MarketsandMarkets eyes steady growth for interactive voice response technology through 2023.
Speech Technology News Features, Posted 04 Sep 2017

Sony Intros Wireless Speaker with Built-In Google Assistant

Sony's newest speaker offers the voice control features of Google Assistant.
Speech Technology Digest, Posted 31 Aug 2017

An Integration Is Imminent Between Alexa and Cortana

Amazon's and Microsoft's virtual assistants will soon be able to interact with one another.
Speech Technology News Features, Posted 30 Aug 2017

Corelation Integrates BillingTree's myPayrazr IVR

The integration expands credit union access to self-pay channels and merchant services.
Speech Technology Digest, Posted 29 Aug 2017

Nuance Accelerates Adoption of Dragon Medical One

More than 600 organizations go live in the past year; 25,000 clinicians choose Dragon Medical for Cloud in the past 90 days.
Speech Technology Digest, Posted 29 Aug 2017

GTL Adds Voice IQ Search

The new addition to GTL's patented voice biometric engine can search and detect inmate voices throughout stored recordings.
Speech Technology Digest, Posted 29 Aug 2017

Quantum Releases aiWARE for Xcellis

The integrated solution provides cognitive analytics for audio and video content.
Speech Technology Digest, Posted 29 Aug 2017

Winscribe Enhances Speech Recognition in Winscribe Dictation

The latest release of Winscribe Dictation provides improved control and support for speech recognition and the latest dictation hardware.
Speech Technology Digest, Posted 24 Aug 2017

Amazon Launches Alexa Device SDK

The Amazon Voice Service Device SDK lets device manufacturers add Alexa to their own equipment.
Speech Technology News Features, Posted 22 Aug 2017

For Greater Experiences, Combine Voice with Other Interfaces

Combining voice with emerging technologies, such as emotion sensing, eye tracking, and gestures, creates more personable and personal experiences, Strategy Analytics concludes.
Speech Technology News Features, Posted 22 Aug 2017

Farmers Insurance Builds an Alexa Skill

Farmers Insurance customers can now ask Alexa for policy and claims information.
Speech Technology Digest, Posted 22 Aug 2017

St. Lukes University Health Network to Deploy M*Modal

The central Pennsylvania healthcare system will implement M*Modal's Fluency Direct and CDI Engage solutions.
Speech Technology Digest, Posted 21 Aug 2017

E-Complish Launches DirectPay IVR

DirectPay is an interactive voice response system for accepting payments over the phone.
Speech Technology Digest, Posted 21 Aug 2017

LumenVox Partners with M&C

M&C Associates achieves LumenVox Skills certification.
Speech Technology Digest, Posted 14 Aug 2017

VoiceBase Partners with Voxbone

VoiceBase integrates its recording and speech analytics offering into Voxbone's communications platform.
Speech Technology Digest, Posted 09 Aug 2017

AppTek Announces Media Syncing Platform

AppTek's Auto-Sync Platform aligns existing transcripts to the original media asset.
Speech Technology Digest, Posted 09 Aug 2017

Voice Still Needs to Overcome Consumer Uncertainty

The creation of compelling use cases and addressing consumer privacy concerns should be prioritized by digital assistant players in the intelligent home
Speech Technology Digest, Posted 03 Aug 2017

AudioEye Partners with Autism Organizations

AudioEye to provide digital accessibility solution to the Southwest Autism Research & Resource Center and First PlaceAZ.
Speech Technology Digest, Posted 03 Aug 2017

Voice Recognition Market to Reach $18.3 Billion by 2023

Research firm MarketsandMarkets upped its predictions for the value of the speech and voice recognition markets to reflect a growing use of voice biometrics in the financial sector.
Speech Technology News Features, Posted 03 Aug 2017

8x8 Redesigns Its Virtual Office Mobile App

8x8's fully redesigned app delivers a single, unified mobile communications and collaboration user experience for iOS and Android devices.
Speech Technology Digest, Posted 01 Aug 2017

Voicebox Launches Linguistic Code-Switching Capability

The technology allows speech systems to draw from one language to learn another.
Speech Technology News Features, Posted 01 Aug 2017

AI Market to Reach $35.8 Billion by 2025

Grand View Research predicts that artificial intelligence will grow at a compound annual rate of 57.2 percent through 2025.
Speech Technology Digest, Posted 28 Jul 2017

Cadence Releases New Version of Tensilica Systems

Cadence Tensilica HiFi 3z DSP provides more than 1.3 times better voice and audio processing performance than its HiFi 3 DSP predecessor.
Speech Technology Digest, Posted 25 Jul 2017

Sears Launches Alexa Skill for Kenmore Appliances

Customers can now control their Kenmore Smart home appliances by voice with Amazon Alexa.
Speech Technology Digest, Posted 25 Jul 2017

Contact Center Analytics Market Expected to Double in Five Years

MarketsandMarkets predicts that the contact center analytics market will be worth $1.48 billion by 2022.
Speech Technology News Features, Posted 18 Jul 2017

Avreo Adds Nuance Dictation

Nuance's voice recognition is embedded into Avreo interWORKS RIS/PACS for radiologists.
Speech Technology Digest, Posted 18 Jul 2017

Vuzix Updates Its SDK

Voice technology enhancements make the Vuzix M300 more robust and capable in noisy environments.
Speech Technology Digest, Posted 18 Jul 2017

AppTek, Square Box, and JB&A Partner

Square Box is including AppTek's ASR into the CatDV platform for full transcript, time-stamped metadata.
Speech Technology Digest, Posted 17 Jul 2017

AppTek Launches Speaker-Change Recognition

AppTek integrates its latest speaker change technology into its closed captioning platform.
Speech Technology Digest, Posted 10 Jul 2017

iFLYTEK Speech Recognition Now Available for CEVA Audio/Voice DSPs

The tightly integrated solution targets voice-enabled consumer electronic devices and IoT.
Speech Technology Digest, Posted 07 Jul 2017

Baidu Collaborates with Conexant on Conversation-Based AI Devices

Baidu will expedite adoption of its DuerOS AI platform by third-party device manufacturers with Conexant's AudioSmart voice solutions.
Speech Technology News Features, Posted 07 Jul 2017

Raytheon to Deploy Speech-Based Translation Tools to the U.S. Army

The deployment will involve battlefield speech-to-speech and text-to-text translation for soldiers.
Speech Technology Digest, Posted 26 Jun 2017

In-Car Speech Systems Still Need to Improve

The voice recognition connected to most in-car infotainment systems is still poor, according to Strategy Analytics.
Speech Technology Digest, Posted 22 Jun 2017

Robust Growth Projected for Voice and Facial Biometrics

The global market for such solutions will grow by 18 percent per year through 2025, according to Persistence Market research.
Speech Technology Digest, Posted 20 Jun 2017

Conexant and Harman Collaborate to Improve Speech

Together the two companies are set to deliver premium end-to-end audio and voice solutions for manufacturers of voice-enabled devices.
Speech Technology News Features, Posted 20 Jun 2017

Zang Adds Speech to Zang Cloud

Zang has added speech recognition and improved TTS technology to its business communications platform.
Speech Technology Digest, Posted 20 Jun 2017

KEYPR Lets Hotel Guests Access Services with Voice

KEYPR's new voice feature is one of many added to the hotel guest room platform.
Speech Technology Digest, Posted 16 Jun 2017

ZyDoc Introduces TrackDoc Connect Dictation Solution

ZyDoc TrackDoc Connect is an enterprise cloud-based platform for transcription, EHR data entry and analytics.
Speech Technology Digest, Posted 14 Jun 2017

Nuance Partners with CallMiner

The partnership has led to the creation of a voice of the customer analytics solution.
Speech Technology Digest, Posted 13 Jun 2017

Linc Joins Shopify Plus Technology Partner Program

Linc delivers chat and voice capabilities to Shopify Plus users via Messenger, WhatsApp, Google Home, Amazon Alexa, and other digital channels.
Speech Technology Digest, Posted 13 Jun 2017

Synaptics Acquires Conexant

Synaptics boosts its portfolio of human-machine interface technologies with the $300 million acquisition of audio and voice processing solutions provider Conexant Systems.
Speech Technology Digest, Posted 12 Jun 2017

Verint Launches Mid-Market WFO

Verint has released packaged workforce optimization solutions designed specifically for midsized contact centers. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 12 Jun 2017

Voice-Controlled Speaker Market to Explode in Five Years

The market for voice-controlled smart speakers is expected to grow from 10 million to approximately 80 million units shipped by 2022.
Speech Technology Digest, Posted 09 Jun 2017

IBM's Watson Talks with Museum Visitors

The Watson-based 'Voice of Art' Project at Pinacoteca de Sao Paulo offers museum-goers an interactive, personalized experience.
Speech Technology Digest, Posted 08 Jun 2017

Sensory Adds AI to TrulyNatural

Sensory's latest additions to TrulyNatural speech recognition bring chatbot and avatar technology to consumer devices and apps.
Speech Technology Digest, Posted 07 Jun 2017

VoiceVault Releases Fusion 9 Biometrics Engine

VoiceVault Fusion 9 release was designed with tighter protections against voice spoofing.
Speech Technology News Features, Posted 07 Jun 2017

Apple Upgrades Siri in iOS 11, Releases HomePod

Apple is giving Siri a male and female voice, translation capabilities, tighter integrations, and HomePod connectivity.
Speech Technology Digest, Posted 06 Jun 2017

Nuance Expands Dragon Drive to Car's Passengers

Nuance Dragon Drive expands multipassenger automotive assistant with AI and connectivity to smarthome systems.
Speech Technology Digest, Posted 06 Jun 2017

Acapela Makes Buying Bus Tickets Easier with Voice

Quickomat self-service ticket vending machines are now accessible with Acapela voices.
Speech Technology Digest, Posted 30 May 2017

Microsemi Delivers AcuEdge Development Kit for Amazon Alexa

Microsemi's AcuEdge Development Kit improves voice recognition in adverse audio environments.
Speech Technology Digest, Posted 30 May 2017

New Ovens Respond to Voice Commands

Jenn-Air connected wall ovens now respond to voice commands through Amazon's Alexa.
Speech Technology Digest, Posted 30 May 2017

Sensory Expands Its Partnerships with ARM

With broad ARM compatibility, embedded technologies from Sensory allow device makers to enable artificial intelligence on device without needing a cloud connection.
Speech Technology Digest, Posted 25 May 2017

Bright Pattern Integrates Google Cloud Speech

Bright Pattern now integrates with Google Cloud Speech to expand its network of out-of-the-box speech recognition integration options.
Speech Technology Digest, Posted 25 May 2017

Nuance Launches Security Suite

New Security Suite integrates facial and behavioral biometrics with voice biometrics solutions, to secure customer service interactions across channels. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 24 May 2017

Explosive Growth Eyed for Voice Assistants

A report by Ovum predicts more than 7.5 billion units by 2021, exceeding the world population.
Speech Technology News Features, Posted 23 May 2017

Enacomm Introduces Credit Unions to Voice Assistants

Enacomm Voice Authentication lets credit unions provide a secure solution for personal banking.
Speech Technology Digest, Posted 19 May 2017

Smart Home Technology Faces Adoption Challenges

Of those who own smart home systems, roughly a third use voice functionality, a ReportLinker survey found.
Speech Technology News Features, Posted 18 May 2017

MediaTek Launches Chipset Supporting Voice Assistants

The new chipset supports Google Assistant and other voice-based intelligent devices.
Speech Technology Digest, Posted 17 May 2017

Sensory Updates TrulySecure Biometrics Solution

TrulySecure receives updated deep learning algorithms that boost its accuracy and liveness detection. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 17 May 2017

GreenKey Partners with iMarket

GreenKey and iMarket have teamed up to interconnect their voice technologies for financial services firms.
Speech Technology Digest, Posted 16 May 2017

Voice Software Shipments to Double by 2022

In the next five years, global shipments of voice software units are expected to increase from 11 billion to 21 billion.
Speech Technology Digest, Posted 16 May 2017

Cooey Rolls Out MyCooey Voice Assistant for Caregivers

MyCooey is a voice-based point-of-care solution for remote healthcare monitoring.
Speech Technology Digest, Posted 16 May 2017

Cisco to Acquire MindMeld for $125 Million

The artificial intelligence provider's acquisition will power new conversational interfaces for Cisco's collaboration suite.
Speech Technology Digest, Posted 12 May 2017

VoiceLabs Launches Sponsored Messages Interactive Voice Ads for Amazon Alexa

VoiceLabs' Sponsored Messages is a native solution to help Amazon Alexa developers monetize and invest in the voice-first evolution.
Speech Technology Digest, Posted 11 May 2017

StubHub Introduces a Skill for Microsoft Cortana

StubHub's Cortana Skill lets users find activities and buy tickets througfh a conversational interface.
Speech Technology Digest, Posted 11 May 2017

GreenKey Files Patent for Scribe Voice Trading Solution

VoiceKey has applied for a U.S. patent for its Scribe speech-to-text application for financial services firms.
Speech Technology Digest, Posted 09 May 2017

Inbenta Joins inContact inCloud Ecosystem Partner Program

The partnership allows users of inContact's cloud contact center software to add conversational chatbot technology. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 09 May 2017

West Virginia University Health System to Implement M*Modal Solutions

WVU Medicine chooses M*Modal's cloud-based documentation platform for its speech and real-time cognitive technologies.
Speech Technology Digest, Posted 08 May 2017

Parks Associates Predicts 60 Percent Growth for Smart Speakers with Voice

New research puts the number of smart speakers with personal assistants at 50 million units by 2020.
Speech Technology Digest, Posted 08 May 2017

Conexant Expands Collaboration with Amazon to Bring Alexa to More Devices

Conexant's four-mic development kit will help users prototype and develop high-performance far-field devices with Amazon Alexa.
Speech Technology News Features, Posted 04 May 2017

Tobii Dynavox Launches PCEye Plus with Speech Recognition

PCEye Plus is an eye-tracking device and speech recognition device to help the disabled operate computers.
Speech Technology Digest, Posted 03 May 2017

Nuance Enhances Dragon Law Enforcement

New customizations and improved documentation capabilities with Nuance Deep Learning round out the system upgrades.
Speech Technology Digest, Posted 03 May 2017

Rand McNally Introduces OverDryve 8 Pro Truck Voice App

OverDryve 8 Pro brings together navigation, SiriusXM radio, voice assistance, and more.
Speech Technology Digest, Posted 02 May 2017

Lexus Partners with Xevo and Voicebox

The partnership will expand voice capabilities and connectivity in select Lexus vehicles.
Speech Technology Digest, Posted 02 May 2017

Transamerica Launches Voice Biometrics and NLU Solutions

New Voice Pass technology enables Transamerica customers to use their voices for authentication.
Speech Technology Digest, Posted 01 May 2017

Sensory Embeds Smarter AI into TrulyHandsFree 5.0

Sensory has boosted the performance and accuracy of its embedded wake word and speech recognition with shallow learning.
Speech Technology News Features, Posted 27 Apr 2017

Netaround Launches Snowroll for Adding Sound to Images

New mobile app lets users record and add Voicetags to photos.
Speech Technology Digest, Posted 25 Apr 2017

Harman and IBM Watson Introduce Voice-Enabled Cognitive Rooms

Voice-enabled in-room concierge capabilities tap IBM Watson to deliver information and services in hotel, hospital, and conference rooms.
Speech Technology News Features, Posted 21 Apr 2017

NuBryte Adds Smart Home Integrations

NuBryte's voice-controlled home automation systems will be carried and supported by Home Controls and DPC Distributors
Speech Technology Digest, Posted 21 Apr 2017

Vi, a Voice-Activated AI Trainer App, Launches

LifeBEAMS new artificial intelligence-powered fitness trainer provides personalized coaching through biosensing earphones.
Speech Technology Digest, Posted 17 Apr 2017

Amazon Makes Echo's Voice Processing Technology Available to Device Makers

Amazon's new reference design offers far-field speech processing to hardware manufacturers to create new devices with Amazon Alexa.
Speech Technology Digest, Posted 14 Apr 2017

VoiceInteraction Updates Closed Captioning and Media Monitoring Solutions

VoiceInteraction releases new versions of its solution to produce automatic closed captions and its robust Media Monitoring system, both targeted for TV broadcasters and media-related companies.
Speech Technology Digest, Posted 13 Apr 2017

Americans Show Growing Interest in Voice Assistants

Nearly one third of Americans own or plan to own voice-based digital assistants.
Speech Technology Digest, Posted 11 Apr 2017

Nok Labs Teams with Persistent for Sign-In for App Services

The collaboration between Nok Nok and Persisitent brings biometrics to in-app services.
Speech Technology Digest, Posted 11 Apr 2017

Leviton Integrates Apple HomeKit with Decora Smart Lighting

Users can control their Decora smart lighting settings with voice through Apple HomeKit integration.
Speech Technology Digest, Posted 11 Apr 2017

Cloud9's Voice Trading Solution Is SOC-2 Certified

Cloud9's voice and analytics technologies have earned the Service Organization Control (SOC) 2 Type II certification for security.
Speech Technology Digest, Posted 04 Apr 2017

Appen Signs Distributor Agreement with Nuance

Appen will distribute 40 speech and language databases developed by Nuance Communications.
Speech Technology Digest, Posted 04 Apr 2017

Cognitive Code to Release SILVIA Conversational AI Platform

The SILVIA platform will allow developers to add natural language conversations to gaming and entertainment apps.
Speech Technology Digest, Posted 31 Mar 2017

BigHand Announces Voice and Template Management Integration

The integration between BigHand Voice v5.0.5 and BigHand Create v7.5 will automate more of the document production process.
Speech Technology Digest, Posted 30 Mar 2017

STC Releases VoiceKey Platform and New VoiceKey Solutions

STC Group's new VoiceKey.PLATFORM release coincides with the launch of two new biometric solutions VoiceKey.AGENT and VoiceKey.FRAUD.
Speech Technology News Features, Posted 29 Mar 2017

Plum Voice Releases Fuse+

Fuse+ is Plum's latest IVR and voice app editing and management technology.
Speech Technology Digest, Posted 28 Mar 2017

Progressive Launches Voice App for Google Home

The insurer becomes the first to assist Google Home users.
Speech Technology Digest, Posted 28 Mar 2017

Puerto Rico Supplies Group Upgrades to Voxware VMS

PRSG upgraded its distribution center to Voxware's Voice Management Suite for real-time visibility and performance management.
Speech Technology Digest, Posted 28 Mar 2017

Nuance Partners with Epic on Computer-Assisted Physician Documentation

Nuance's CAPD technology is embedded into Epic's electronic health records systems.
Speech Technology Digest, Posted 23 Mar 2017

Kirusa Launches InstaVoice

Kirusa's InstaVoice is a voicemail skill for Amazon's Alexa platform.
Speech Technology Digest, Posted 23 Mar 2017

RealWear Starts Shipping HMT-1 Voice-Driven, Hands-Free, Head-Mounted Tablets

RealWear's HMT-1 voice-driven, hands-free, head-mounted tablet supports 10 languages.
Speech Technology Digest, Posted 22 Mar 2017

TiVo Partners with Sky to Launch Voice Search

Sky chooses TiVo to deliver its latest innovation, voice search, to customers.
Speech Technology Digest, Posted 22 Mar 2017

Theatro Unveils Voice-Assisted Selling Apps

Theatro works with CloudTags to develop an app for retail store associates helping customers on the sales floor.
Speech Technology Digest, Posted 20 Mar 2017

Aculab to Release VoiSentry Biometric Speaker Verification

Aculab VoiSentry will allow developers to add voice authentication to any business application.
Speech Technology Digest, Posted 17 Mar 2017

RingByName Offers Hands-Free Dialing with Alexa

RingByName's business phone service now offerrs hands-free dialing with an Amazon Alexa integration.
Speech Technology Digest, Posted 15 Mar 2017

iRobot Integrates Roomba with Amazon Alexa

Roomba owners can start, stop, and pause their cleaning jobs through voice-activated commands to an Amazon Alexa skill.
Speech Technology Digest, Posted 15 Mar 2017

Leviton Delivers Wi-Fi Lighting Automation with Voice Control

With Amazon Alexa integration, Decora Smart with Wi-Fi Technology lets homeowners control lights from anywhere using voice commands.
Speech Technology Digest, Posted 15 Mar 2017

Grubhub Launches an Amazon Alexa Skill

With Grubhub's Alexa Skill, customers can now order from their favorite restaurants with just their voices.
Speech Technology Digest, Posted 15 Mar 2017

Speech Processing Solutions Launches Philips SpeechExec Pro 10

Speech Processing Solutions has introduced the first complete Philips voice workflow solution with Nuance Dragon Professional speech recognition.
Speech Technology Digest, Posted 15 Mar 2017

AppTek Updates Talk2Me Speech App

Talk2Me is a bi-directional speech-to-speech translation app.
Speech Technology Digest, Posted 14 Mar 2017

Idaho Relay Offers Speech-to-Speech Service for State Residents

Idaho Relay has begun providing visually assisted speech-to-speech service for state residents who have difficulty speaking.
Speech Technology Digest, Posted 13 Mar 2017

HearMeOut Launches in the U.S.

The voice-based social media platform has entered the U.S. market.
Speech Technology Digest, Posted 10 Mar 2017

Nok Nok Labs Supports All FIDO Standards Through a Single Solution

Nok Nok Labs' S3 Authentication Suite unifies FIDO UAF and U2F protocols across biometrics solutions, including voice.
Speech Technology Digest, Posted 10 Mar 2017

AppTek Launches Streaming Audio API

AppTek's Streaming API service allows for live transcription of streaming audio using automatic speech recognition.
Speech Technology Digest, Posted 09 Mar 2017

Credo Adds An Amazon Alexa Skill

CREDO and Witlingo launch Alexa skill that enables progressives to keep tabs on breaking news and calls to action with voice commands.
Speech Technology Digest, Posted 07 Mar 2017

Sphera Incorporates Speech-to-Text into Its Risk Reporting Tool

The Sphera Assessments mobile app lets workers report operational risks with their mobile devices.
Speech Technology Digest, Posted 07 Mar 2017

STC Partners with iVoice for Voice Picking Solution

The GOLAS system provides hands-free, eyes-free voice picking for warehouse workers.
Speech Technology Digest, Posted 06 Mar 2017

Sensory Partners with STMicroelectronics and DSP Group on Smart Voice System

Sensory's voice recognition software powers a voice-processing microphone for waking up smart devices.
Speech Technology News Features, Posted 06 Mar 2017

Domino's Launches DRU Assist Virtual Assistant

DRU Assist is based on Nuance's Nina conversational virtual assistant.
Speech Technology Digest, Posted 02 Mar 2017

Yamaha to Add Amazon Alexa Voice Control to MusicCast

Starting this fall, more than 40 Yamaha MusicCast products will receive a firmware update enabling control using spoken commands through Alexa-enabled devices.
Speech Technology Digest, Posted 27 Feb 2017

Better Speech Recognition Boost Smart Home Speaker Market

A Strategy Analytics reports identified a growing use case for voice-enabled smart home speakers like Amazon Echo and Google Home.
Speech Technology Digest, Posted 27 Feb 2017

Sensory and Rubidium Partner to Bring Alexa to Qualcomm Chips

Sensory and Rubidium are offering software support for Alexa trigger word on Qualcomm Bluetooth Audio SoCs.
Speech Technology Digest, Posted 27 Feb 2017

Matrix Labs Releases Matrix Voice Developer Platform

Matrix Voice enables the development of voice-control apps for Google's Android Things IoT environment.
Speech Technology News Features, Posted 24 Feb 2017

Cadence Adds Alango and Waves Audio Technologies to Tensilica DSPs

Alango Voice Communication and Voice Enhancement Packages and Waves Audio's Nx Virtual Reality Audio Technology are now available for Cadence Tensilica HiFi digital signal processors.
Speech Technology Digest, Posted 23 Feb 2017

Allstate Adds Alexa Voice Capability

The insurer is helping consumers find an agent and get details about their insurance bills with Amazon's cloud-based voice service.
Speech Technology Digest, Posted 23 Feb 2017

Nuance Partners with Epic for Healthcare Virtual Assistant

Together, Naunce and Epic are bringing intelligent virtual assistants to a number of assistive technologies for disabled veterans.
Speech Technology Digest, Posted 22 Feb 2017

CEVA and Waves Audio Partner

Waves Audio and CEVA partner on far-field voice pick up and psychoacoustic sound enhancement for the mobile, smart home, and wireless audio markets.
Speech Technology Digest, Posted 21 Feb 2017

KT Adds Conexant AudioSmart to GiGA Genie Virtual Assistant Media Hub

Conexant's AudioSmart voice technologies will enable GiGA Genie AI-infused virtual assistant media hub to provide excellent near- and far-field performance for voice interface and video conferencing.
Speech Technology Digest, Posted 21 Feb 2017

Lenovo Partners with Orbita for Voice-Enabled Home Assistant

Lenovo Health and Orbita are teaming up on the release of Virtual Care, a voice-enabled home health assistant based on Amazon Alexa technology.
Speech Technology Digest, Posted 21 Feb 2017

Voxello Receives FDA Clearance for Noddle Speech-Generation Device

The FDA says the Voxello noddle device can be used in hospital settings to help disabled patients communicate.
Speech Technology Digest, Posted 21 Feb 2017

Mondly Launches VR and Voice-Based Language Tool

The new VR app combines voice chatbot technology with speech recognition in virtual reality to create new way to learn a new language.
Speech Technology Digest, Posted 17 Feb 2017

Crescendo Releases Enhanced Crescendo Speech Dictation Solution

Crescendo Speech promises higher than 95 percent accuracy out of the box.
Speech Technology Digest, Posted 16 Feb 2017

Brilliant Introduces Smart Home Control

Brilliant Control offers voice and touch control for smart home systems.
Speech Technology Digest, Posted 14 Feb 2017

Dynatrace Releases Voice-Powered Virtual Assistant Davis

Davis has a voice interface and can help companies monitor their digital ecosystems.
Speech Technology Digest, Posted 07 Feb 2017

Verint Partners with Content Guru

Cloud telephony provider Content Guru will deliver Verint workforce optimization and speech analytics solutions in the cloud.
Speech Technology Digest, Posted 30 Jan 2017

Datalog.ai Introduces MyPolly Platform

datalog.ai's MyPolly is a natural language understanding pPlatform for creating conversational bots and virtual assistants.
Speech Technology Digest, Posted 26 Jan 2017

Medical Field to Invest Heavily in NLP

The worldwide healthcare natural language processing market is expected to be worth $4.3 billion by 2024, according to Transparency Market Research.
Speech Technology Digest, Posted 20 Jan 2017

VIZIO SmartCast Devices Are Now Compatible with Google Home

Google Home users can now enjoy hands-free, voice-enabled control of their VIZIO SmartCast TVs, displays, sound bars, and speakers.
Speech Technology Digest, Posted 20 Jan 2017

European Project Seeks to Advance Speech in Smart Homes

The EU project "LISTEN" is working on a robust, hands-free speech control interface for smart home systems.
Speech Technology News Features, Posted 17 Jan 2017

Neiman Marcus Last Call Stores Roll Out Theatro Voice-Controlled Wearables

Sales associates use Theatro's wearables to communicate with each other and back-office systems to improve customer interactions.
Speech Technology Digest, Posted 16 Jan 2017

SoundHound Houndify Powers Sharp's RoBoHoN

SoundHound's technology voice-enables the new RoBoHoN robotic smartphone platform from Sharp.
Speech Technology Digest, Posted 09 Jan 2017

Nuance Adds More Intelligence to Dragon Drive

Nuance extends Dragon Drive's capabilities to other passengers in the car and includes text messaging.
Speech Technology Digest, Posted 06 Jan 2017

SoundHound Partners with Onkyo on Voice-Powered Speakers

Onkyo's new line of smart speakers will be powered by Houndify voice and artificial intelligence technology.
Speech Technology Digest, Posted 06 Jan 2017

Sensory Launches VoiceGenie

Sensory's VoiceGenie enables a hands-free experience on Bluetooth devices through Alexa integration and embedded artificial intelligence.
Speech Technology Digest, Posted 05 Jan 2017

Speak Music Launches Melody Voice-Powered Music Assistant

Melody is avoice-activated assistant for accessing popular music services with simple voice commands .
Speech Technology Digest, Posted 04 Jan 2017

INRIX OpenCar to Integrate Amazon Alexa Voice Service

Alexa provides OpenCar userswith voice-activated, on-demand access to music, audiobooks, traffic, weather, news, sports scores, and more.
Speech Technology Digest, Posted 04 Jan 2017

Shenzhen Micro & Nano Institute Licenses CEVA Audio/Voice DSP

CEVA DSP powers MNI's 360-degree voice positioning algorithm in itsintelligent voice processor.
Speech Technology Digest, Posted 03 Jan 2017

Volvo Adds Skype for Business to Its 90-Series Cars

Volvo's partnership with Microsoft could also include a Cortana voice interface.
Speech Technology Digest, Posted 03 Jan 2017

First Alert, Wemo Work with Google Assistant

Two more smart home system manufacturers have partnered with Google to voice-enable their products.
Speech Technology Digest, Posted 14 Dec 2016

Dashbot Offers Analytics for Google Assistant

Dashbot has partnered with Google to provide analytics and actionable insights into conversational poducts for the Google Assistant.
Speech Technology Digest, Posted 09 Dec 2016

Conexant Is Working with Amazon to Create AudioSmart Development Kit for Alexa

Conexant and Amazon are working togetehr to deliver noise-robust tools for manufacturers and developers to prototype and build Alexa-enabled devices.
Speech Technology Digest, Posted 08 Dec 2016

GE Adds Alexa Voice Control to Table Lamp

The integration of Alexa Voice Services into GE's lamp lets users control smarthome systems through the lamp's voice interface.
Speech Technology Digest, Posted 07 Dec 2016

Invoca Integrates IBM Watson for Real-Time Voice Analytics

Invoca adds Watson's voice analytics to its Voice Marketing Cloud.
Speech Technology Digest, Posted 06 Dec 2016

Expedia Launches An Amazon Alexa Voice Skill

Travelers can now ask Alexa to explore their itineraries and receive details on upcoming trips.
Speech Technology Digest, Posted 02 Dec 2016

Chant Updates Its Developer Workbench

Chant Developer Workbench 2016 accelerates Universal Windows Platform speech technology integration.
Speech Technology Digest, Posted 01 Dec 2016

Volume Adds IBM Watson-Powered Voice App to Its Website

Volume has released a commercial cognitive website capable of engaging visitors in natural language conversations.
Speech Technology Digest, Posted 28 Nov 2016

MindMeld Launches Deep-Domain Conversational AI

MindMeld's Conversational AI platform simplifies onboarding and integration to other applications, like Siri and Cortana.
Speech Technology News Features, Posted 18 Nov 2016

Interactions Launches Voice Biometrics Offering

Interactions has extended its Intelligent Virtual Assistant with a voice biometrics offering based on its Curo Speech and Language Platform.
Speech Technology News Features, Posted 17 Nov 2016

VeriTran Partners with Sensory for Biometrics

VeriTran will use Sensory's TrulySecure voice and face biometrics as the cornerstone of its customer authentication initiatives.
Speech Technology Digest, Posted 16 Nov 2016

ROOBO and Nuance to Deliver Conversational AI Robots

ROOBO will leverage the Nuance Mix platform to integrate voice and natural language capabilities into service and educational robots.
Speech Technology Digest, Posted 16 Nov 2016

Vocantas Partners with Kronos

The new aliance brings IVR to workforce management solutions.
Speech Technology Digest, Posted 15 Nov 2016

BigHand Partners with All Covered

All Covered will help market and sell BigHand's digital dictation products in North America.
Speech Technology Digest, Posted 15 Nov 2016

Sugr Makes Amazon Alexa Available on Its Cube Wi-Fi Speaker

Sugr is among the first audio brands to integrate Alexa Voice Service into its products.
Speech Technology Digest, Posted 10 Nov 2016

Sundown Launches Artificial Intelligence App Chloe for Magento

Sundown AI enhances the mobile users' experience through a new voice-powered app integration with Magento.
Speech Technology Digest, Posted 08 Nov 2016

Dallas311 Adds Natural Language IVR from Nuance

Nuance's conversational IVR phone system, Easy Speak, fields questions deliverded via natural language inputs.
Speech Technology Digest, Posted 04 Nov 2016

CallMiner Launches Customer Engagement Analytics App Exchange

Eureka Xchange drives extensibility to the Eureka speech analytics platform.
Speech Technology Digest, Posted 04 Nov 2016

Verbio Voice Biometrics Rated Avaya-Compliant

Verbio's voice biometrics application is compatible with key Avaya customer engagement and engagement environment solutions.
Speech Technology Digest, Posted 04 Nov 2016

SoftServe Connects Atlassian HipChat with Amazon Echo

SoftServe's VoiceMyBot Alexa skill is a chatbot with a voice interface enabling access to all Atlassian HipChat Marketplace listings.
Speech Technology Digest, Posted 01 Nov 2016

Yonomi Integrates with Apple Watch

Users can control smart home devices with voice commands through their Apple Watch devices.
Speech Technology Digest, Posted 31 Oct 2016

VocalZoom Completes Design-In Phase with iFLYTEK

iFLYTEK prepares to launch a headset featuring VocalZoom's optical sensor technology.
Speech Technology Digest, Posted 18 Oct 2016

SoundHound Partners with Boombotix

The Boombotix Smart Speaker features Hound voice interaction.
Speech Technology Digest, Posted 18 Oct 2016

SK Telecom Turns to Conexant for Far-Field Speech Recognition

SK Telecom worked with Conexant to producea smart speaker capable of natural language processing accurately from a distance and in noise.
Speech Technology Digest, Posted 13 Oct 2016

Sensory Brings "Alexa" Wake Word to IoT Developers

Working with Amazon, Sensory enables consumer electronics manufacturers to accelerate prototyping and development of voice-controlled Alexa-enabled products.
Speech Technology Digest, Posted 11 Oct 2016

Hamilton Relay Offers Captioning for Businesses

Hamilton CapTel for Business, interconnected by Tenacity, accommodates those with hearing loss in the workplace.
Speech Technology Digest, Posted 11 Oct 2016

Nuance Brings Embedded Dictation to the Car

Nuance's Dragon Drive car platform now includes embedded dictation capabilities without a cloud or data connection.
Speech Technology Digest, Posted 03 Oct 2016

Nuance Partners with Imprivata

Imprivata's Cortext secure communications platform integrates with Nuance Dragon Medical One.
Speech Technology Digest, Posted 19 Sep 2016

Crestron Partners with Amazon

Crestron now delivers whole home voice control via Amazon Alexa.
Speech Technology Digest, Posted 19 Sep 2016

Liberty Mutual Adds An Alexa Voice-Enabled Service

Liberty Mutual Insurance adds voice services through Amazon's Alexa service on Amazon devices.
Speech Technology Digest, Posted 12 Sep 2016

[24]7 and Amdocs Partner

[24]7 is partnering with Amdocs to deliver intelligent, personalized customer support across all service channels, for the telecommunications industry. (Featured on SmartCustomerService.com.)
Speech Technology News Features, Posted 09 Sep 2016

Nuance Powers Orange TV's Mobile App

Orange becomes the first provider in France to offer all TV subscribers a complete voice experience for search and TV control with Nuance's DFragon TV.
Speech Technology Digest, Posted 09 Sep 2016

Carrier Releases Amazon Alexa-Compatible Thermostat

Carrier's Cor thermostats can now be controlled by voice through Amazon Echo devices.
Speech Technology Digest, Posted 06 Sep 2016

Nuix Expands Its eDiscovery Suite

Nuix incorporates Voci's speech-to-text engine into its eDiscovery product suite.
Speech Technology Digest, Posted 29 Aug 2016

nVoq Brings SayIt to Canada

SayIt cloud-based speech recognition from nVoq is now available in Canada.
Speech Technology Digest, Posted 24 Aug 2016

Interactions Partners with Genesys

Genesys will offer Interactions' Curo Speech technology as part of its Genesys Voice Platform.
Speech Technology Digest, Posted 18 Aug 2016

ABI Finds Voice Critical to Smart Home

ABI Research has identified the smart home as the greatest new market for speech systems.
Speech Technology News Features, Posted 16 Aug 2016

Strategy Analytics Finds Use of In-Car Voice Control Drops

The automotive industry needs to keep up with other consumer electronics when it comes to voice, the firm concludes.
Speech Technology Digest, Posted 16 Aug 2016

ComputerTalk's ice Certified for Skype

ice Contact Center is certified for use with Microsoft's Skype for Business Server 2015. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 16 Aug 2016

VA Awards SimplyHome a Grant to Develop a Voice Platform

SimplyHome will develop a platform bridging the gap between voice controls and a wide range of assistive technology in the home.
Speech Technology Digest, Posted 09 Aug 2016

Rhiza Launches Rhizabot, a Virtual Assistant for Analytics

Rhizabot delivers analytics via a conversational interface for sales and marketing professionals. (Featured on DestinationCRM.com.)
Speech Technology Digest, Posted 09 Aug 2016

VocaliD Launches BeSpoke Voices for Assistive Devices

Bespoke blends vocal DNA from those who can't speak with recordings from those who can to create unique voices.
Speech Technology Digest, Posted 08 Aug 2016

Nucleus Adds Amazon Alexa to Its Intercoms

Nucleus releases its Anywhere Intercom with Alexa Voice Service integration.
Speech Technology Digest, Posted 04 Aug 2016

Sensory Increases Installs of Low-Power Sound Detector

Sensory's LPSD, the foundation for its TrulyHandsfree technology, is installed on chips from DSP Group, Knowles, and QuickLogic.
Speech Technology Digest, Posted 26 Jul 2016

TouchCommerce Partners with Nuance for TouchAssist

TouchAssist blends TouchCommerce's chat and virtual assistant technology with Nuance's Nina and natural language understanding technology.
Speech Technology News Features, Posted 20 Jul 2016

Car Speech Systems Market to Grow 4.31 Percent Through 2020

Research and Markets has predicted robust growth for the automotive speech recognition systems market.
Speech Technology Digest, Posted 19 Jul 2016

Kia Expands Voice to More Car Models

Kia Motors America has made free Apple CarPlay and Android Auto software updates available in a growing line of vehicles.
Speech Technology Digest, Posted 19 Jul 2016

Deloitte Launches Audio Assistant

Deloitte's Audio Assistant enables transcription of audio files hosted on the Relativity platform.
Speech Technology Digest, Posted 18 Jul 2016

Voci Partners with TopBox

Voci and TopBox have teamed up to provide voice-based root cause analysis of contact center interactions.
Speech Technology Digest, Posted 15 Jul 2016

Winscribe Releases Text v8.2

Winscribe Text v8.2 provides improved medical reporting, faster performance, and greater control of clinical documentation.
Speech Technology Digest, Posted 11 Jul 2016

Interactive Northwest Releases INI AudioForms 3.0

INI AudioForms 3.0 is a speech-enabled IVR forms application.
Speech Technology Digest, Posted 11 Jul 2016

Vuzix Partners with Sensory to Bring Speech to Smart Glasses

Partnership improves voice recognition, navigation, and control of the Vuzix M300 Smart Glasses.
Speech Technology Digest, Posted 08 Jul 2016

Cypher's ASR Filter Improves Speech in Noisy Environments

Cypher has developed a technology that uses deep neural networking to remove background noise from voice communications.
Speech Technology News Features, Posted 08 Jul 2016

Dragon Drive Powers Chinese Car

Nuance's Dragon Drive powers the voice interface of SAIC's connected car Roewe RX5
Speech Technology Digest, Posted 07 Jul 2016

Mitel Expands MiContact Center

Mitel's expanded MiContact Center service offering brings more capabilities for mobile customers.
Speech Technology Digest, Posted 05 Jul 2016

inContact Releases Customer Interaction Cloud 16.2

inContact's second major release of Customer Interaction Cloud for 2016, offers new capabilities across key components of its unified solution. (Featured on SmartCustomerService.com.)
Speech Technology News Features, Posted 01 Jul 2016

Radish Joins inContact inCloud Ecosystem Partner Program

The partnership will add Radish's ChoiceView visual IVR technology to inContact contact center deployments. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 01 Jul 2016

Zebra Launches Total Wearable Solutions

Zebra's Total Wearable Solutions Suite is built on the Android platform for voice-based warehouse application
Speech Technology Digest, Posted 30 Jun 2016

ABI Expects Regular Voice Users to Reach 1 Billion by 2021

Voice technology use is expected to grow by 80 percent per year through 2021.
Speech Technology Digest, Posted 24 Jun 2016

Sandwell and West Birmingham Hospitals NHS Trust to Roll Out Winscribe Text

Winscribe will deliver its clinical correspondence solution to support operational improvements at the English hospital system.
Speech Technology Digest, Posted 16 Jun 2016

With Speakeasy, Wavelink Adds Voice to Velocity

Wavelink's Speakeasy release lets warehouses voice-enable their Android mobile devices.
Speech Technology Digest, Posted 16 Jun 2016

New Standards for Virtual Assistants Sought

The World Wide Web Consortium has formed a new community group to deal with virtual assistants.
Speech Technology News Features, Posted 13 Jun 2016

VoiceBox Launches Voice SDK for Auto Makers

VoiceBox's fully integrated software development kit v5.0 provides a platform for creating in-car voice systems.
Speech Technology Digest, Posted 09 Jun 2016

Nuance Launches Velocity Clinical Documentation Software

Nuance Velocity is a clinical documentation solution based on Dragon Medical technology for ambulatory care practices.
Speech Technology Digest, Posted 09 Jun 2016

Nuance’s Dragon TV Powers NOS Set Top Boxes and Remote Controls

NOS integrates Nuance's voice recognition software for content discovery and search.
Speech Technology Digest, Posted 08 Jun 2016

Nimblevox Launches in Australia

Inbound and outbound IVR available with OfficeHQ's virtual receptionist solutions.
Speech Technology Digest, Posted 03 Jun 2016

Robocom Partners with AccuSpeech

Robocom will use the AccuSpeechMobile Intelligent Voice+ Automation Solution in its R-Voice warehouse management system.
Speech Technology Digest, Posted 01 Jun 2016

MD Anderson Cancer Center Implements Nuance

The University of Texas' MD Anderson Cancer Center will implement Nuance's Dragon Medical and PowerScribe 360 for clinical documentation.
Speech Technology Digest, Posted 31 May 2016

Nuance Brings Nina to Mobile Messaging

Nina for Messaging adds a conversational customer service interface to SMS, enterprise mobile apps, and messaging platforms.
Speech Technology Digest, Posted 24 May 2016

Blueworx Certified for LumenVox Partner Platform Compatibility and Skills

LumenVox has certified the Blueworx Platform for functional compatibility with the LumenVox speech automation suite.
Speech Technology Digest, Posted 24 May 2016

Research and Markets Predicts High Growth for Voice-Controlled Devices

The global voice-controlled devices market will continue to struggle with constant connectivity.
Speech Technology Digest, Posted 23 May 2016

Roger Launches Voice Platform

Roger launches voice platform With Amazon Alexa, Dropbox, Slack, and voicemail integrations.
Speech Technology Digest, Posted 20 May 2016

Speechmatics Partners with QCRI for Arabic Speech-to-Text Transcription

Speechmatics is working with the Qatar Computing Research Institute to transcribe Arabic broadcasts and audio files into text.
Speech Technology Digest, Posted 19 May 2016

SoundHound Adds Houndify Speech-to-Meaning into Its Music App

SoundHound now enables users to conduct natural language searches and add songs to playlists with voice inputs.
Speech Technology Digest, Posted 18 May 2016

Nuance Extends Dragon TV with Nuance Mix

TV manufacturers and cable providers can now leverage Nuance's natural language developer platform to extend conversational experiences to other smart home systems and devices.
Speech Technology Digest, Posted 16 May 2016

Sensory Releases AppLock Fave/Voice Recognition

AppLock Face/Voice Recognition uses dual biometric modalities to provide security for Android phones and apps.
Speech Technology Digest, Posted 11 May 2016

Aspect Previews Aspect Via

Aspect Via delivers native interaction management, workforce optimization, IVR, and digital self-service capabilities. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 11 May 2016

Conexant, Unisound Partner on Voice Control for Smart Devices

The first product to emerge from the partnership between Conexant and Unisound is a voice control chip for smart air conditioners.
Speech Technology Digest, Posted 10 May 2016

Kayak Adds Voice Capabilities to Travel Search

Amazon Alexa users can now search flights, hotels, and rental cars, and more on Kayak.com with voice.
Speech Technology Digest, Posted 10 May 2016

IBM Brings Watson to South Korea

IBM will add Korean to Watson's conversational languages and develop programs for its introduction into South Korea.
Speech Technology Digest, Posted 09 May 2016

Nuance Launches the Nuance Transcription Engine

Nuance Transcription Engine is capable of translating a minute of audio into text in six seconds.
Speech Technology News Features, Posted 09 May 2016

Amazon Adds Alexa Voice Service to Triby Devices

Invoxia's kitchen device is the first non-Amazon product to include the Alexa voice interface.
Speech Technology News Features, Posted 02 May 2016

SCA Expands Siri Eyes Free to More Cars

FCA offers Apple's Siri Eyes Free feature on nearly 2 million vehicles through a Uconnect software update.
Speech Technology Digest, Posted 29 Apr 2016

VoiceBox to Work with the ARTIK Platform for IoT

VoiceBox embraces Samsung's ARTIK Cloud Platform as a step toward becoming the unifying interface for the Internet of Things.
Speech Technology Digest, Posted 29 Apr 2016

SoundHound Joins the Samsung ARTIK Developer Ecosystem

SoundHound and Samsung are collaborating to bring voice-enabled, conversational interfaces to connected devices.
Speech Technology Digest, Posted 28 Apr 2016

CallMiner Partners with Ultracomms

The partnership brings CallMiner's Eureka interaction analytics solution to U.K. contact centers. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 26 Apr 2016

Mobvoi Launches Wenwen In-Car Infotainment App

The WenWen app includes speech recognition, text-to-speech, and artificial intelligence technology.
Speech Technology Digest, Posted 25 Apr 2016

Japan's Narita Airport Previews Speech-to-Speech Translation App

NariTra is a smartphone app that can translate spoken words between Japanese and English, Chinese, Korean, and Indonesian.
Speech Technology Digest, Posted 21 Apr 2016

Aupeo Partners with Triton to Deliver Messages to Drivers

Panasonic's OneConnect and Triton Digital's Tap OnDemand advertising platform can deliver targeted audio messages to specific drivers.
Speech Technology Digest, Posted 15 Apr 2016

Google Adds Accessibility with Voice Upgrades

Google has made efforts to use voice technologies to make its products more accessible to people with disabilities.
Speech Technology Digest, Posted 12 Apr 2016

Christus Health to Deploy Nuance Dictation Technology

Christus Health will deploy a suite of Nuance Communications' clinical documentation and speech recognition products.
Speech Technology Digest, Posted 08 Apr 2016

BodyWorn Cameras Now Offer Voice Dictation

BodyWorn now provides police officers with voice-to-text notes, immediate HD video playback, and real-time classification.
Speech Technology Digest, Posted 04 Apr 2016

Sensory's TrulyHandsFree Is Embedded in Samsung Galaxy S7

Samsung's latest smartphone models offer voice trigger and speech recognition technology from Sensory.
Speech Technology Digest, Posted 01 Apr 2016

VoiceBox Launches Embedded Automatic Speech Recognition for Automotive Applications

New technology uses natural language understanding to create in-car digital assistants and voice systems.
Speech Technology Digest, Posted 29 Mar 2016

Voxware Partners with Buton

The reseller agreement with Buton eBusiness Solutions expands Voxware's reach into EMEA.
Speech Technology Digest, Posted 28 Mar 2016

Xura and SpeechPro Pilot Biometric Authentication for Mobile Apps

Unique technology combines voice and facial recognition with passcodes.
Speech Technology Digest, Posted 22 Mar 2016

Api.ai Partners with Slack to Add Natural Language Understanding to Chatbots

Api.ai for Slack lets developers create conversational chat bots that can understand user intent.
Speech Technology News Features, Posted 21 Mar 2016

Uniphore Plans for Global Expansion

Indian speech technology company Uniphore plans to expand across the United States, Europe, and Southeast Asia.
Speech Technology Digest, Posted 18 Mar 2016

TalkTalk Rolls Out Nuance Voice Biometrics Across the U.K.

TalkTalk becomes the first telecom provider in the United Kingdom to embrace voice biometrics from Nuance.
Speech Technology Digest, Posted 18 Mar 2016

Sensory’s TrulyHandsfree Speech Recognition Available on Intel SoC

TrulyHandsfree is now available on Intel low-power digital signal processors in Skylake, Anniedale, Broxton, Broadwell and Merrifield software-on-a-chip.
Speech Technology Digest, Posted 17 Mar 2016

IBM and Hilton Field Test a Robot Concierge

Connie is Hilton's robot concierge that incorporates IBM's Watson cognitive computing and speech APIs to help hotel guests.
Speech Technology News Features, Posted 14 Mar 2016

Voice to Become the Personal Assistant, Technavio Predicts

Research firm Technavio has identified three trends in speech technologies that will alter the landscape through 2019.
Speech Technology News Features, Posted 14 Mar 2016

California Awards Captioning Contract to Hamilton Relay

Hamilton Relay is awarded a statewide contract to provide relay and captioned telephone service in California.
Speech Technology Digest, Posted 03 Mar 2016

IBM Makes Watson TTS More Expressive

IBM makes its Watson Text to Speech API more human-sounding by drawing on more than 40 hours of speech to tag utterances.
Speech Technology News Features, Posted 29 Feb 2016

Cadence Introduces the HiFi Integrator Studio

The HiFi Integrator Studio provides an audio framework for digital signal processors.
Speech Technology Digest, Posted 25 Feb 2016

TigerConnect Integrates Nuances Dragon Medical into Its Platform

The TigerConnect Platform now supports secure communication apps with Nuance's clinical speech recognition for healthcare providers.
Speech Technology Digest, Posted 25 Feb 2016

Technavio Sees Great Potential in Voice-Control Apps

Mobile banking, connected car apps, and virtual assistants in mobile devices are expected to be the biggest market drivers.
Speech Technology News Features, Posted 25 Feb 2016

IBM and SoftBank Introduce Japanese Watson APIs

Watson's capabilities can now be used to develop cognitive computing and speech services in Japan.
Speech Technology Digest, Posted 22 Feb 2016

Samsung Partners with VoiceBox Technologies

VoiceBox will provide its natural language understanding technology for Samsung mobile devices.
Speech Technology Digest, Posted 22 Feb 2016

CSI Integrates Its Virtual Observer with Clarity Connect

The integration between CSI and Clarity Connect brings complete speech analytics and workforce optimization capabilities for contact centers using Skype for Business. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 02 Feb 2016

Australian Tax Office Rolls Out Nuance Voice Biometrics

ATO becomes the first organization to offer multichannel voice biometrics authentication.
Speech Technology Digest, Posted 21 Jan 2016

SoundHound Partners with NVIDIA to Bring Natural Language Understanding to Cars

NVIDIA Drive and SoundHound's Houndify platform will enable large vocabulary speech recognition without a cloud connection.
Speech Technology Digest, Posted 06 Jan 2016

Volvo Partners with Microsoft on Vehicle Voice Control

A new partnership brings together Microsoft's Band2 smart watches with Volvo on Call in-car telematiocs.
Speech Technology Digest, Posted 05 Jan 2016

Ford Exploring SYNC Integration with Amazon Echo and Wink

Ford is developing ways to pair millions of SYNC-equipped vehicles globally with home automation devices or smart home products.
Speech Technology Digest, Posted 05 Jan 2016

Nuance Dragon Drive Deployed in BMW 7-Series Cars

BMW has integrated Nuance's hybrid voice and natural language technologies to allow drivers to access in-car infotainment.
Speech Technology Digest, Posted 05 Jan 2016

Sensory Lends Its Voice to the Samsung ARTIK Platform

The Samsung ARTIK developer community can now use Sensory's TrulyHandsfree technology to wake up and control IoT devices using voice.
Speech Technology Digest, Posted 04 Jan 2016

Nuance Partners with TouchCommerce for Customer Engagement Solution

Joint solutions will blend live operator-assisted and artificial intelligence-driven conversations.
Speech Technology Digest, Posted 10 Dec 2015

Sensory Partners with Philips

Sensory is collaborating with Philips to improve speech recognition with speech enhancement algorithms.
Speech Technology Digest, Posted 09 Dec 2015

Aladom Uses CreaWave to Smooth Customer Interactions

The French company has improved operator efficiency by 25 percent in the first year of using Acapela's CreaWave solution.
Speech Technology Digest, Posted 08 Dec 2015

Blackboard Partners with VoiceThread

The partnership between Blackboard and VoiceThread will let teachers and students collaborate with voice or video capabilities.
Speech Technology Digest, Posted 07 Dec 2015

Artificial Solutions Releases Elbot for iOS and Android

Artificial Solutions's sassy chatbot goes mobile.
Speech Technology Digest, Posted 30 Nov 2015

HP Unveils Qfiniti Managed Services

HP's Qfiniti workforce optimization, recording, and speech analytics offering is now available on demand. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 11 Nov 2015

LeTV Adopts Conexant AudioSmart Technology for Its Smart TVs

Conexant makes voice control possible from across the room.
Speech Technology Digest, Posted 10 Nov 2015

Genesys Launches AppFoundry, a Customer Service App Marketplace

AppFoundry will be the only enterprise marketplace "focused 100 percent on service solutions." (Featured on SmartCustomerService.com.)
Speech Technology News Features, Posted 05 Nov 2015

Xura Adds a Financial Services Suite to Its Enterprise Platform

Click-to-video, voice, and instant chat are some of the features added to the Enterprise Suite for financial services.
Speech Technology Digest, Posted 27 Oct 2015

VoiceVault Launches Identity Manager

VoiceVault Identity Manager is a biometric solution for password resets.
Speech Technology Digest, Posted 27 Oct 2015

Enacomm and VoiceVault Provide Voice e-Signature Solution

Voice biometric identity verification allows organizations to eliminate ink-based signatures for authentication.
Speech Technology News Features, Posted 26 Oct 2015

CEVA Updates Its TeakLite 4 Digital Signal Processing Platform

CEVA-TeakLite-4 combines multiple sensing, processing, and connectivity technologies, enabling rapid system prototyping for mobile, wearable, and smarthome devices.
Speech Technology Digest, Posted 26 Oct 2015

Nok Nok Updates S3 Biometrics Suite

New version of the S3 Authentication Suite enhances FIDO-based support for the latest biometric applications.
Speech Technology Digest, Posted 26 Oct 2015

USAA Reaches 1 Million Enrollments with Biometrics

USAA's mobile biometricssolution authenticates users with voice and face recognition.
Speech Technology Digest, Posted 19 Oct 2015

finUNO Unveils Multimodal Intelligent Financial Assistant Fin1

Fin1 will allow consumers to engage with brokerages, wealth managers, and financial advisors. (Featured on DestinationCRM.com.)
Speech Technology Digest, Posted 14 Oct 2015

Artificial Solutions Releases Teneo 4

Teneo 4 provides a single platform for the development of artificial intelligence and natural language apps.
Speech Technology Digest, Posted 29 Sep 2015

Schlage's Sense Smart Deadbolt Lock Has Voice Features

Users can control their Schlage Sense Smart door locks with voice through Siri on Apple mobile devices.
Speech Technology Digest, Posted 28 Sep 2015

Nuance Expands Relationship with Mercedes-Benz

Nuance Dragon Drive powers natural language interface for Mercedes' connected apps and services.
Speech Technology Digest, Posted 16 Sep 2015

Speech Industry Sees a Flurry of Patent Activity

More than 21,000 patents have been granted in the United States since 2000, a report from iRunway finds.
Speech Technology News Features, Posted 14 Sep 2015

Harris Poll Shows Low Use and Low Appeal of in-Car Voice Apps

Safety features shine and those competing with consumer electronics falter in latest automotive Harris Poll.
Speech Technology Digest, Posted 08 Sep 2015

Manulife Adds Natural Language and Voice Biometrics

The Canadian financial services firm has added Nuance's voice security technology to its call center.
Speech Technology Digest, Posted 01 Sep 2015

PCCW Teleservices to Deploy Verint Speech Analytics

The Asian business process outsourcing company will deploy Verint speech analytics in Greater China.
Speech Technology Digest, Posted 28 Aug 2015

Jamaica’s National Water Commission Selects Vocantas' Utilities OnCall

The Vocantas IVR solution will handle the utility's inbound and outbound customer communications.
Speech Technology Digest, Posted 24 Aug 2015

CallTrackingMetrics Launches Transcription and Analysis

The new offerings are part of CallTrackingMetrics' phone systems.
Speech Technology Digest, Posted 23 Aug 2015

Printronix to Distribute AccuSpeech Mobile

The partnership will expand AccuSpeech's reach into the supply chain.
Speech Technology Digest, Posted 18 Aug 2015

VoiceBox Technologies Partners with Rivet Radio to Bring Voice Commands to News Platform

The strategic alliance yields voice control for on-the-go curated and personalized news service.
Speech Technology Digest, Posted 11 Aug 2015

Telstra and Genesys Partner

The partnership has resulted in Telstra Cloud Contact Centre-Genesys.
Speech Technology Digest, Posted 04 Aug 2015

Nuance Opens Car Technology Lab in Detroit

Nuance's lab will serve as the proving grounds for voice and content systems optimized for the connected car.
Speech Technology Digest, Posted 04 Aug 2015

ING Netherlands Launches Voice Biometrics Payment System Powered by Nuance

ING is the first bank in the Netherlands to introduce voice-activated payments through its mobile banking app
Speech Technology Digest, Posted 28 Jul 2015

Verint Releases Identity Authentication Solution

Solution leverages speech biometrics, speech analytics, and other technologies to separate customers from fraudsters.
Speech Technology News Features, Posted 14 Jul 2015

Virtual Digital Assistant Market to Quadruple in Five Years

Research firm Tractica expects the market for digital virtual assistants to grow from 821 million in 2014 to more than 3.3 billion by 2020.
Speech Technology Digest, Posted 13 Jul 2015

Elektrobit Releases EB Guide 6, a Tool for Developing Automotive Interfaces

EB Guide 6 lets developers build automotive touch screens and voice- and gesture-based controls.
Speech Technology Digest, Posted 30 Jun 2015

Sensory Releases Embedded Speaker Verification SDK

New speaker verification component of the TrulySecure platform can be integrated into devices as either text-dependent or text-independent.
Speech Technology Digest, Posted 30 Jun 2015

Lionbridge and Rocket Sound Partner of Videogame Voice Solution

The two companies will deliver an integrated solution for multilingual videogame voice production.
Speech Technology Digest, Posted 08 Jun 2015

Malaspina Adds Speech to STMicroelectronics' STM32 Microcontrollers.

Malaspina Labs' ultra-low-power speech recognition and biometric authentication solutions are added to STMicroelectronics' STM32 microcontrollers.
Speech Technology Digest, Posted 03 Jun 2015

Gas South Deploys USAN’s Omnichannel Customer Engagement Solution

The gas provider will install USAN's call center technologies.
Speech Technology Digest, Posted 03 Jun 2015

CallMiner Adds SpeechPro Voice Biometrics to Eureka Apps

SpeechPro's technology can separate speakers in call center recordings. (Featured on DestinationCRM.com.)
Speech Technology News Features, Posted 04 May 2015

Orion Adds IVR to Its WFM Software

Orion Communications has added IVR functionality to its Web-based AgencyWeb workforce management solution.
Speech Technology Digest, Posted 28 Apr 2015

Infobip Adds Voice to Its Services Cloud

Infobip now empowers businesses and developers to add voice capabilities using flexible APIs.
Speech Technology Digest, Posted 16 Apr 2015

Aizan Technologies Partners with CallMiner for Cloud-Based Speech Analytics

Aizan customers can now use CallMiner speech analytics through a hosted services offering.
Speech Technology Digest, Posted 02 Apr 2015

U of Michigan Researchers Develop Open-Source Virtual Assistant

Sirius is free for developers to use to develop their own virtual assistant apps.
Speech Technology Digest, Posted 16 Mar 2015

CallFinder Partners with Lawson Concepts

The partnership with Lawson Concepts will deliver speech analytics solutions for improving the customer experience.
Speech Technology Digest, Posted 16 Mar 2015

Microsoft Inks Deal with Telefonica to Bring Cortana to TVs

Movistar TV Go on Windows Phone integrates Cortana, Microsoft's natural speech personal assistant.
Speech Technology Digest, Posted 09 Mar 2015

Presence Enhances IVR, Adds Natural Language and Voice Biometrics

The IVR also supports the implementation of voice applications based on the standards VXML 2.1 and MRCP 2.0.
Speech Technology Digest, Posted 26 Feb 2015

Nexidia's Newest Release of Dialogue Search Supports Avid Interplay Production

Nexidia Dialogue Search 1.8 allows users to search media managed by Interplay Production.
Speech Technology Digest, Posted 18 Feb 2015

Samsung Handsets to Integrate NXP's LifeVibes

Samsung's Galaxy A and E series handsets will use LifeVibes Voice Experience speech software to improve voice quality.
Speech Technology Digest, Posted 17 Feb 2015

GM Voices Partners with AVDS

The two companies will work together on key communications systems projects.
Speech Technology Digest, Posted 10 Feb 2015

Nexidia Releases Advanced Compliance Management Product

Audio search and analytics offering now supports the compliance review and workflow needs of financial services organizations.
Speech Technology Digest, Posted 03 Feb 2015

SpeechStorm Releases Kubrick Personalisation Platform

Kubrick release brings enhanced capability, smart new features, and extended support.
Speech Technology Digest, Posted 03 Feb 2015

Aspect to Offer SpeechPro's VoiceKey on Its Innovation Exchange

SpeechPro's VoiceKey voice biometric solution selected for Aspect's new software marketplace for customer engagement solutions.
Speech Technology News Features, Posted 29 Jan 2015

Sensory Continues Expansion, Rolls Out Voice Biometric Solution AppLock

Free Android app is the latest in a series of announcements from the company this month.
Speech Technology News Features, Posted 27 Jan 2015

Bedard Law Group Deploys Nexidia's AudioFinder

Nexidia AudioFinder will help the law firm and collections agency ensure compliance.
Speech Technology Digest, Posted 27 Jan 2015

Jibo Names New CEO, Raises $25 Million

Former Nuance executive Steve Chambers takes on the role of CEO as founder Cynthia Breazeal becomes chief scientist.
Speech Technology News Features, Posted 21 Jan 2015

Oracle Releases Oracle Voice for Sales Cloud

Oracle Voice is a mobile, speech-enabled virtual assistant for salespeople on the go.
Speech Technology Digest, Posted 16 Jan 2015

Comcast Taps Texas Instruments for Voice Controlled-TV Remotes

Voice over-RF4CE technology includes natural language.
Speech Technology Digest, Posted 07 Jan 2015

New Agnitio KIVOX Mobile 5.0 Offers Natural Speech Authentication

Natural language adds context awareness to Internet of Things and devices.
Speech Technology Digest, Posted 07 Jan 2015

Conexant Extends AudioSmart Technology to Linux

New Linux-based far-field voice processing software enables clear voice communications and control of a wide variety of household devices.
Speech Technology Digest, Posted 07 Jan 2015

Nuance Adds Voice Biometrics to Dragon Drive, Debuts Virtual Assistant Service for Cars

Expanded connected car platform lets automakers personalize driving experiences.
Speech Technology Digest, Posted 06 Jan 2015

NoteSwift Takes Medical Dictation to the Next Level

NoteSwift takes dictated speech and integrates it directly into doctors' electronic health records.
Speech Technology News Features, Posted 09 Dec 2014

Carnegie Mellon Brings 3D Virtual Assistant to Epson Moverio BT-200 Smart Glasses

CMU Entertainment Technology Center graduate students create a voice-enabled augmented reality travel assistant app.
Speech Technology Digest, Posted 24 Nov 2014

Interactions Snaps Up AT&T’s Watson

The deal enables both companies to expand speech solutions to broader markets.
Speech Technology News Features, Posted 06 Nov 2014

VoiceVault Partners with Enacomm on Voice Biometrics for Financial Institutions

VoiceVault's voice biometric engine is integrated into Enacomm Voice Authentication application.
Speech Technology Digest, Posted 28 Oct 2014

Healthcare Veteran Joins M*Modal as New CEO

The healthcare dictation solutions provider shakes up management after emerging from Chapter 11.
Speech Technology Digest, Posted 23 Oct 2014

Next IT Announces Alme Virtual Assistant for HR

Alme virtual assistants aim to reduce HR burdens and improve employee relations.
Speech Technology Digest, Posted 22 Oct 2014

LinguaSys Launches GlobalNLP API Portal for Developers

Unique semantic network-based natural language processing technology is now available for free testing.
Speech Technology Digest, Posted 21 Oct 2014

Garanti Bank Taps Nuance's Nina Mobile Virtual Assistant

The iGarati app is a voice-driven mobile banking app that integrates Nuance'as virtual assistant.
Speech Technology Digest, Posted 08 Oct 2014

ZTE Launches the Smart Voice Alliance

Handset maker ZTE has teamed up with Nuance, Audience, and other technology manufacturers to advance voice controls for mobile devices.
Speech Technology Digest, Posted 30 Sep 2014

Clarabridge Now Offers Speech Analytics

Clarabridge adds speech analytics to its complete voice of the customer portfolio.
Speech Technology Digest, Posted 03 Sep 2014

Dialogic PowerMedia XMS Receives LumenVox Platform Compatibility Certification

Dialogic's platform is compatible with LumenVox's text-to-speech and speech recognition products.
Speech Technology Digest, Posted 03 Sep 2014

Gryphon Networks Releases Sales Intelligence

Sales management system automatically captures call activity data to provide on-demand insight into sales performance. (Featured on DestinationCRM.com.)
Speech Technology Digest, Posted 06 Aug 2014

SpeechTrans Releases SpeechOne API

Patent-pending SpeechOne API from SpeechTrans enables real-time recording, dictation, translation, transcription, conferencing, and communication with devices.
Speech Technology Digest, Posted 13 Jun 2014

HigherGround Partners with CallMiner

The partnership will involve the integration of CallMiner's speech analytics and Calibre's data analytics.
Speech Technology Digest, Posted 12 Jun 2014

AccuSpeech Mobile Releases Android Version

AccuSpeech now spans multiple mobile operating systems for smartphone, tablets, and ruggedized devices.
Speech Technology Digest, Posted 11 Jun 2014

Interactive Intelligence Signs Partnership with West

West becomes a member of Interactive Intelligence's Elite Partner program.
Speech Technology Digest, Posted 10 Jun 2014

SpeechPro Partners With Avaya to Offer VoiceKey Through DevConnect MarketPlace

SpeechPro's Voicekey solution is rated Avaya-compliant.
Speech Technology Digest, Posted 09 Jun 2014

Conexant Debuts AudioSmart Smart Source Pickup Software for PCs and Tablets

AudioSmart improves VoIP sound quality and automatic speech recognition system performance.
Speech Technology Digest, Posted 30 May 2014

Vangard Voice Partners with Stay-Linked for Mobile Voice Productivity Solutions

Partnership yields a mobile solution built on the AccuSpeech platform.
Speech Technology Digest, Posted 29 Apr 2014

Qumu Integrates Nexidia SearchGrid into Its Enterprise Video Platform

Nexidia SearchGrid now comes as a standard part of Qumu's enterprise video management portal and viewer.
Speech Technology Digest, Posted 18 Mar 2014

Honeywell Releases New Version of VoiceCatalyst

Vocollect VoiceCatalyst 2.1 makes it easier to implement voice picking in the warehouse.
Speech Technology News Features, Posted 17 Mar 2014

Aspect Software Releases Workforce Optimization 8.0 and Aspect Mentor

Aspect's WFO 8.0 and Aspect Mentor expand the reach of speech analytics beyond basic call recordings. (Featured on DestinationCRM.com.)
Speech Technology News Features, Posted 14 Mar 2014

WonderVoice Launches Voice-Activated Location Technology

With WonderVoice, users can share their locations to Facebook via voice activation.
Speech Technology Digest, Posted 11 Mar 2014

LumenVox and Teligent Power BT's IVR Solution

LumenVox's Automatic Speech Recognizer is part of the overall system provided by BT and Teligent.
Speech Technology Digest, Posted 06 Mar 2014

Voki Launches Voki Presenter

Voki Presenter is a speech-enabled virtual teaching assistant.
Speech Technology Digest, Posted 03 Mar 2014

AudioCodes Releases Cloud-Based One Voice for Enterprise Mobility

AudioCodes launches an enterprise mobility solution suite for employee mobility, roaming, and speech-enabled directory search and dialing.
Speech Technology Digest, Posted 26 Feb 2014

Rovi to Acquire Veveo

The acquisition of Veveo adds natural language and voice-based search to Rovi's offerings.
Speech Technology Digest, Posted 25 Feb 2014

Yamaha Selects CEVA-TeakLite-4 Audio/Voice Processors

CEVA's digital signal processors now power audio/voice pre- and post-processing in Yamaha chips for mobile devices.
Speech Technology Digest, Posted 24 Feb 2014

Rubidium Integrates Its Voice Trigger and Speech Recognition into NXP’s CoolFlux DSP Core

Rubidium's ultra-low-power voice user interface has been optimized for mobile devices.
Speech Technology Digest, Posted 24 Feb 2014

Panda Eyed Devs Releases Note Pilot with Audio Recording

With Note Pilot, users can annotate images, documents, and email with handwritten or typed notes, images, and recorded sound.
Speech Technology Digest, Posted 18 Feb 2014

NSC Director Speaks Out Against Voice-Enabled In-Car Systems

National Safety Council Senior Director of Transportation Initiatives David Teater said voice systems in the car create unnecessary driver distraction.
Speech Technology Digest, Posted 11 Feb 2014

Synopsys and Alango Deliver Voice Communication Package for DesignWare ARC Audio Processors

Integrated audio processing solution includes voice enhancement technologies that speed time to market for developers of mobile and stationary communication switches on a chip.
Speech Technology Digest, Posted 11 Feb 2014

3iLogic Introduces the SimSim Embedded Speech Recognition IP Core

With 3iLogic's SimSim, semiconductor manufacturers can now offer turnkey, full featured, embedded speech recognition solutions to consumer device manufacturers.
Speech Technology Digest, Posted 11 Feb 2014

Intel Is Working on a Smart, Voice-Enabled Headset

Intel's "Jarvis" is a smart, wearable personal assistant that doesn't need an Internet connection.
Speech Technology News Features, Posted 04 Feb 2014

Avaya Brings IP Office to Midsized Market

The contact center solutions are scaled for contact centers with five to 100 seats.
Speech Technology Digest, Posted 28 Jan 2014

New Jawbone ERA Headsets Promise Better Voice Recognition

Jawbone ERA offers a voice-based interface that lets users control Siri and Google Now without touching their phones.
Speech Technology Digest, Posted 21 Jan 2014

American Greeting Adds Voice Option to Greeting Cards

Live Greetings app lets users add personal voice messages to custom interactive digital cards
Speech Technology Digest, Posted 21 Jan 2014

Make Way for Mobile: Wearables Will Rely on Speech

In an exclusive Q&A, Yankee Group analyst Raul Castañón explains why voice-controlled mobile apps will be all the rage in 2014.
Speech Technology News Features, Posted 17 Jan 2014

Harman Intros VoiceLogic Technology to Improve Speech Accuracy

Components include technologies like beamforming, echo cancellation, and noise suppression.
Speech Technology Digest, Posted 13 Jan 2014

RingPlus Launches In-Call Mobile Voice Apps

Several of the speech-enabled apps available now include real-time transcription, recording, and translation.
Speech Technology News Features, Posted 10 Jan 2014

Millennial Media Launches Interactive Voice Ads for Toyota

The new ads blend speech technologies from Nuance with content related to Toyota's Entune system.
Speech Technology Digest, Posted 10 Jan 2014

AT&T Opens a Drive Studio for Research into In-Car Systems

VoiceBox Technologies' voice-controlled apps will be featured in the first wireless carrier facility dedicated to the connected car.
Speech Technology Digest, Posted 09 Jan 2014

Martian Watches Adds New Features and Functions to its Voice Command Line

Martian adds features, languages, and integrations to its Voice Command line of Martian Passport, Victory, and G2G series smartwatches.
Speech Technology Digest, Posted 07 Jan 2014

Honda to Offer Siri Eyes Free Integration

Siri Eyes Free is now available as a dealer-installed accessory on some Honda and Acura car models.
Speech Technology Digest, Posted 03 Dec 2013

Nuance Improves Speech Recognition in PowerScribe 360

The new platform is said to be faster and more accurate.
Speech Technology Digest, Posted 03 Dec 2013

EMMA Success Leads to New Challenges

GPS, data analysis top innovations list.
Standards, Posted 15 Nov 2013

The 2013 Speech Luminaries

Feature, Posted 12 Aug 2013

FreeConferenceCall.com Offers Keywords Tagging Feature

The company has partnered with VoiceBase to generate keyword-enabled, searchable conference call recordings.
Speech Technology Digest, Posted 24 Jul 2013

Nuance’s NDEV Program Gives Voice to TV Apps

The mobile app developer program expands with beta access to speech for TV apps.
Speech Technology Digest, Posted 20 Jun 2013

M*Modal Appoints New CEO

Other leadership changes also announced.
Speech Technology Digest, Posted 04 Jun 2013

Nuance Acquires Tweddle

The deal adds to Nuance's automotive business.
Speech Technology News Features, Posted 31 May 2013

Rubidium Releases Mandarin Chinese ASR and TTS

The technology allows for hands-free phone use in China.
Speech Technology Digest, Posted 28 May 2013

Call Centers and Company Personal Assistants

Adding a personal assistant will require some work, but the pay-off can be great.
Sponsored Guest Commentary, Posted 20 May 2013

Building a Sound Social Presence

Microblogging enhanced with audio could bring personality to posts.
Feature, Posted 10 May 2013

IBM's Watson to Help Cancer Care

FYI, Posted 01 May 2013

Talking to the World

Speech applications don't exist in a vacuum.
Standards, Posted 01 May 2013

AT&T Watson Speech Engine to Power Interactions' Virtual Assistants

AT&T's speech recognition and natural language understanding apps will enhance Interactions' customer care solutions.
Speech Technology Digest, Posted 08 Apr 2013

ManageEngine Releases Voice-Enabled Help Desk App

The new iPhone ServiceDesk Plus MSP app features Nuance voice technologies.
Speech Technology Digest, Posted 05 Apr 2013

Walsh Media and CereProc Team Up

TTS company CereProc has partnered with professional voice solutions company Walsh Media to provide corporate voice branding solutions.
Speech Technology Digest, Posted 26 Mar 2013

AVST Previews Atom

Solution unifies total office and mobile management capabilities.
Speech Technology Digest, Posted 26 Mar 2013

BigHand Acquires Verdatum

Global firm acquires legal digital dictation software provider.
Speech Technology Digest, Posted 21 Mar 2013

Nuance Expands Dragon Mobile Features

It now provides location-aware, proactive assistant, and text messaging features.
Speech Technology Digest, Posted 12 Mar 2013

Avaya Expands DevConnect Select Product Program

New technology partners and solutions added to an already long list.
Speech Technology Digest, Posted 06 Feb 2013

Honda and Acura to Integrate Siri

Siri Eyes Free technology will appear on select 2013 car models.
Speech Technology Digest, Posted 31 Jan 2013

Nuance Brings Voice Capabilities to Intel Perceptual Computing SDK

SDK Beta 2 helps developers add voice recognition and TTS.
Speech Technology Digest, Posted 20 Dec 2012

EB Brings Advanced Navigation And Speech Features To VW Golf VII

Elektrobit (EB) helped develop Volkswagen's new Golf VII infotainment system.
Speech Technology Digest, Posted 19 Dec 2012

Overheard Underheard

FYI, Posted 10 Nov 2012

Enabling the Disabled

Developments in assistive technologies are removing barriers for many.
Feature, Posted 10 Sep 2012

Discovering Multimodal Components

Wider use of apps offers broad potential
Standards, Posted 10 Sep 2012

Avaya Launches New Version of Aura Conferencing

Streamlines collaboration with all-in-one audio/Web solution.
Speech Technology Digest, Posted 09 Aug 2012

Vangard Voice Systems and AML Partner for Voice Productivity on AML Mobile Devices

The mobile voice solution delivers new workforce productivity on AML mobile devices supporting warehouse management systems and other mobile supply chain applications.
Speech Technology Digest, Posted 12 Jun 2012

Philips Speech Processing Unveils Updated SpeechExec Enterprise

Features include tighter integration with Nuance software.
Speech Technology Digest, Posted 11 Jun 2012

Rovi and Nuance to Advance Voice Activated Guidance and Content Discovery

The companies are collaborating to design apps and services for cable set-tops, TVs, and other entertainment devices.
Speech Technology Digest, Posted 21 May 2012

VoiceHub Opens Service for Free Early Access to Beta Testers

VoiceHub program will allow customers to test their new service prior to the official launch in the next 60-90 days.
Speech Technology Digest, Posted 07 Mar 2012

Nuance and Gracenote Partner for Voice-Enabled Music and Video Experiences

Ten-year collaboration will allow consumers to use voice to find music and videos in phones, tablets, apps, digital TVs, and cars.
Speech Technology Digest, Posted 10 Jan 2012

Vlingo Announces its Virtual Assistant for Smarter TV

First integrated Virtual Assistant for TV will improve content discovery and TV controls for a better entertainment experience,
Speech Technology Digest, Posted 10 Jan 2012

Kia Motors Debuts Voice-Enabled UVO

Second-generation infotainment system adds new smartphone-based connectivity.
Speech Technology Digest, Posted 10 Jan 2012

Ford Enables Voice Control of NPR

New application gives users access to National Public Radio stations in the car.
Speech Technology Digest, Posted 10 Jan 2012

Nuance’s Dragon Go! Now Available for Android

Natural language app for accessing mobile content expands to Google's Android platform.
Speech Technology Digest, Posted 10 Jan 2012

HP Marries Vertica and Autonomy

New solutions will aid companies in analyzing information from multiple sources.
FYI, Posted 01 Jan 2012

New Players Join the Speech Industry

Powerful new players are piquing the interest of analysts.
FYI, Posted 01 Jan 2012

Intelliverse Launches Cloud Communications Solutions for Retail Electric Providers

Cloud-based voice applications optimize operations and deliver exceptional, cost-effective services and improved customer experience
Speech Technology Digest, Posted 29 Nov 2011

Listen to the Voice of the Customer

Editor's Letter, Posted 01 Sep 2011

Suite Evolution Drives Contact Centers

Bundling apps improves data management, customer experience
Feature, Posted 01 Sep 2011

Exclusive Book Excerpt: Designing Better Speaker Verification

Chapter describes how to bridge the gap between the creators and implementers of investigatory voice biometric technologies
Feature, Posted 01 Sep 2011

Nuance Agrees to Acquire Loquendo

Deal is valued at $75.5 million
FYI, Posted 01 Sep 2011

Mobile Speech Promises Glittering Prizes and Serious Challenges

SpeechTEK 2011 keynote panel explores why mobility is a game changer for the speech industry
FYI, Posted 01 Sep 2011

The Prescription for Speech Delivered at SpeechTEK 2011

In closing keynote, co-chairs Jim Larson and Susan Hura urge attendees to improve IVR systems at all costs
FYI, Posted 01 Sep 2011

Aetna Members Get Answers

The insurer's virtual assistant engages more than 2 million chats, helping ferret out information on benefits, costs, and more
Deployments, Posted 01 Sep 2011

Automated Translation Saves Thousands

But proper implementation requires meticulous preparation
In Other Words, Posted 01 Sep 2011

Giving a Voice to the Developing World

Standards, mobile phones help bring the Web to resource-constrained areas
Standards, Posted 01 Sep 2011

HTML5 — The Last Best Hope for Voice and Video

The spec obviates proprietary plug-ins and promotes an open approach
Forward Thinking, Posted 01 Sep 2011

Views from SpeechTEK 2011: Smartphones Set to Revolutionize Self-Service

Explosive growth in this market is also seen in developing world. Is owning a mobile device now "a human right"?
Speech Technology News Features, Posted 10 Aug 2011

Mobile Speech Promises Glittering Prizes But Also Serious Challenges

Keynote panel at SpeechTEK 2011 explores smartphone frontier.
Speech Technology News Features, Posted 09 Aug 2011

SpeechTEK 2011 Keynoter David Gergen Calls for Leadership

CNN analyst and former presidential aide identifies mobilization, persuasion, and trust as critical qualities in drawing parallel between industry and political worlds
Speech Technology News Features, Posted 09 Aug 2011

SpeechTEK 2011 Theme: We're Drowning in Data

The state of speech analytics takes center stage at annual conference.
Speech Technology News Features, Posted 09 Aug 2011

Speech Technology Satisfies Various Needs

Editor's Letter, Posted 01 Jul 2011

The 2011 Market Leaders

Cover Story, Posted 01 Jul 2011

The 2011 Star Performers

Feature, Posted 01 Jul 2011

The 2011 Speech Luminaries

Feature, Posted 01 Jul 2011

Nokia Turns to Windows Phone Platform

Microsoft, Finnish company team on Windows Phone 7-based global mobile ecosystem
FYI, Posted 01 Jul 2011

Speech of the Future: Mobile, Multimodal, and Multilingual

Future trends identified at SpeechTEK Europe conference in London
FYI, Posted 01 Jul 2011

Speech Drives Safety Solutions for Cars

Distractions like texting and navigation systems call for safer user interfaces, and the industry is responding
The View from AVIOS, Posted 01 Jul 2011

Multimodal User Interfaces Supplanting Voice-Only Apps

Trend driven by statistical language models, speaker verification, video clips, and multilingual apps
Forward Thinking, Posted 01 Jul 2011

Making a Case for IVR Hosting

Editor's Letter, Posted 01 May 2011

Hosted IVRs Bring Peace Of Mind

Price and flexibility are encouraging corporations to switch from premises-based solutions
Cover Story, Posted 01 May 2011

Speech Analytics Captures Consumer Sentiment

Technologies blend data from different sources, emotional states, and moments in time
Feature, Posted 01 May 2011

Don't Let M&As Steer You Off Course

Tech vendors get acquired. What can your organization do to protect its investments?
Feature, Posted 01 May 2011

Tech Investments Buoy Workforce Optimization

WFO market forecast to post healthy growth in the near term
FYI, Posted 01 May 2011

SpeechCycle Dedicates Division to Smartphone Customers

The goal is to support leading operating systems, such as Apple's iPhone, Google's Android, and RIM's BlackBerry
FYI, Posted 01 May 2011

IVR Is Good News for Scripps

Media company leverages Pronexus system to standardize subscription services for 14 newspapers
Deployments, Posted 01 May 2011

If This Passes, Only Criminals Could Do Speech Technology

Federal privacy bill would drive up compliance costs and inhibit market
Forward Thinking, Posted 01 May 2011

Making Modalities Play Nicely Together

The Multimodal Architecture and Interfaces specification opens door to collaborative multimodal apps
Standards, Posted 01 May 2011

Emergency Preparedness Is a Job for All

Court ruling in Los Angeles disabilities case teaches a broader lesson; speech-generating devices are one of several tools that could be employed
Voice Value, Posted 01 May 2011

Watson: Much Ado About Toronto

Jeopardy gaffe by IBM's intelligent speaking supercomputer underscores importance of resolving miscommunication
Interact, Posted 01 May 2011

Listen Before You Leap

Editor's Letter, Posted 01 Mar 2011

Making Mobile Business-Appropriate

How speech is finding its way onto smartphones and saving you big bucks
Feature, Posted 01 Mar 2011

What's In A Name?

Personalization means more than being on a first-name basis with customers
Cover Story, Posted 01 Mar 2011

Hotels Should Be Doing More with IVRs

Market Spotlight: Hospitality
FYI, Posted 01 Mar 2011

Speech Is the True Blue Choice

Nexidia's QuickStart helps BlueCross BlueShield of Tennessee save more than $1 million a year
Deployments, Posted 01 Mar 2011

SendMe Does a High Five(9) Over IVR Savings

Strong growth prompted the mobile content provider to find a new vendor for a ‘rip-and-replace' system
Deployments, Posted 01 Mar 2011

Spoken Web for the Developing World

Project lets rural denizens with no technical expertise create web of information using a simple phone and speech technology
The View from AVIOS, Posted 01 Mar 2011

Unify Communications Across Channels

Semantic parsing can mine a treasure trove of data
Inside Outsourcing, Posted 01 Mar 2011

Year of Speech Coming? It’s Already Here

Technical hurdles remain, but the technology has become ubiquitous
Voice Value, Posted 01 Mar 2011

Ruby Receptionists Selects All-in-One IP Communications Software Suite from Interactive Intelligence

Remote receptionist services provider selects software for its broad feature-set and extensive customization options.
Speech Technology Digest, Posted 18 Jan 2011

A New Year

As the economy rebounds, voice solutions continue to build use cases.
Cover Story, Posted 08 Jan 2011

It’s Not the Recognizer

Examining speech application errors reveals several more likely causes.
Talking Tech, Posted 08 Jan 2011

For Full Benefit, Speech Use Has to Be Meaningful

Market Spotlight: Healthcare.
FYI, Posted 05 Jan 2011

Microsoft Puts Speech in the Spotlight

FYI, Posted 05 Jan 2011

Hands-On: An Interactive Display

Lab sessions gave companies the opportunity to showcase their latest products.
Feature, Posted 05 Jan 2011

Speech Synthesis With Emotion

Speech Solutions, Posted 05 Jan 2011

Successful Failures

Speech has to step up or risk becoming 2011's Symbian.
Industry View, Posted 05 Jan 2011

On Speech We Can Agree

Passage of legislation heralds new opportunities for the disabled.
Voice Value, Posted 05 Jan 2011

W3C Launches HTML Speech Incubator Group

Ultimate goal is to develop tools to better integrate speech with the Web.
Standards, Posted 05 Jan 2011

Speech Helps Weed Out Overdue Accounts

A landscaping company uses an outbound solution to reach delinquent customers.
Deployments, Posted 05 Jan 2011

The Global Transition

Many problems can be solved with a little precoding analysis.
In Other Words, Posted 05 Jan 2011

CSI Partners with Aurix to Integrate Speech Analytics Technologies with Quality Monitoring Solution

The integrated solution offers CSI customers the ability to enhance their quality monitoring processes with phonetic speech analytics features such as automatic call scoring and automatic call tagging.
Speech Technology Digest, Posted 24 Aug 2010

Avaya Launches Next-Generation Customer Service and Collaboration Applications

Avaya Aura Communications Platform powers new applications and redefines the economics of real-time businesses communications and collaboration.
Speech Technology News Features, Posted 20 Jul 2010

CenturiSoft Joins Sangoma Global Partner Program

Centuri Messenger application to be integrated with NetBorder Express.
Speech Technology Digest, Posted 19 Jul 2010

NEC Adds Advanced Unified Messaging with Speech Recognition

NEC gives employees a personal assistant and access to speech recognition applications for on-the-go messaging.
Speech Technology Digest, Posted 08 Jul 2010

Metaswitch Enhances Unified Messaging Portfolio with Voicemail-to-TextListen to this article in TTS, powered by Loquendo

New partnership with Nuance enables a fully integrated, multiscreen, multilingual voicemail experience.
Speech Technology News Features, Posted 22 Jun 2010

HP and Alcatel-Lucent Partner for UC CollaborationListen to this article in TTS, powered by Loquendo

The two companies share technologies in hopes of improving simplified solutions.
Speech Technology News Features, Posted 24 May 2010

Speech Recognition Capabilities Added to the DiaStar Server

Dialogic and LumenVox team up to bring the LumenVox ASR solution to Asterisk developers building voice and video applications with the DiaStar Server.
Speech Technology Digest, Posted 21 Apr 2010

CSC Launches Unified Communications as a ServiceListen to this article in TTS, powered by Loquendo

Cisco's Collaboration Portfolio provides turnkey managed service for global enterprises.
Speech Technology News Features, Posted 16 Apr 2010

IVR Technology Group Announces iCAN Services

iCAN is a feature-rich, streamlined approach to automated telephony services that allows clients to set up applications with little or no set up fees and quick turnaround.
Speech Technology Digest, Posted 06 Apr 2010

The Modality of Last Resort

Consider the IVR avoiders as well as the supporters.
Interact, Posted 08 Mar 2010

Loquendo Speech Technologies Certified Interoperable with Genesys Voice Platform 8

The speech vendor also has joined Microsoft's Windows Embedded Partners Program.
Speech Technology Digest, Posted 02 Mar 2010

CallFire Releases Hosted IVR

Offering includes TTS, call recording, call routing, and a virtual receptionist.
Speech Technology Digest, Posted 02 Mar 2010

Convergys Launches Intervoice Voice Portal 6.5

New IVP version promises to deliver intelligent self-service and multimodal, visual IVR support.
Speech Technology Digest, Posted 17 Feb 2010

CallCopy Receives ShoreTel Partner Proven Certification, Adds New Business Partners

CallCopy recognized for dedication to the ShoreTel partner community, exceptional interoperability with ShoreTel platform.
Speech Technology Digest, Posted 26 Jan 2010

Digium and Aumtech Certify a Multi-Language Speech Recognition Server Solution with Asterisk

Solution improves customer satisfaction for as little as one-fiftieth of the cost of competitive high-end automated speech recognition (ASR) solutions.
Speech Technology Digest, Posted 07 Jan 2010

Altitude Software and Digium Partner

Joint venture will deliver advanced contact center applications suite over IP communications platform.
Speech Technology Digest, Posted 01 Dec 2009

SpeechCycle Rich Phone Applications Head for Windows Azure

RPA service creation applications can now be deployed in Microsoft's cloud computing environment.
Speech Technology Digest, Posted 18 Nov 2009

Ifbyphone Releases Version 3.1 with More Customized ToolsListen to this article in TTS, powered by Loquendo

New features include robust reporting, reseller portal, and API advances.
Speech Technology News Features, Posted 20 Oct 2009

SpeechTEK Europe Conference and Exhibition will be April 28-29, 2010 in London

SpeechTEK's first ever European event
Speech Technology Digest, Posted 28 Aug 2009

Nortel Releases Enterprise Contact Center Solutions

Business processes blend with communications to boost revenue, decrease costs, and enhance customer satisfaction.
Speech Technology Digest, Posted 27 Mar 2009

TuVox Offers New Deal for Speech Application OwnershipListen to this article in TTS, powered by Loquendo

An accelerated ROI program aims to help companies invest in speech during tough economic times.
Speech Technology News Features, Posted 18 Mar 2009

Siemens and Telephonetics VIP Extend Voice Automation Partnership

Companies expand their public-sector partnership to provide voice automation solutions to the enterprise sector.
Speech Technology Digest, Posted 21 Nov 2008

VoxMedia Joins Tellme Partners Program

Partnership will allow VoxMedia to provide enhanced speech recognition applications to customers.
Speech Technology Digest, Posted 14 Nov 2008

CallCopy Extends Reseller PartnershipsListen to this article in TTS, powered by Loquendo

CallCopy today introduced updates to its channel program aimed at making it more profitable for resellers to offer Call Copy's contact center solutions to customers.
Speech Technology News Features, Posted 17 Oct 2008

Comcast and DIRECTV Tune Customers in Using Speech

Deployments, Posted 03 Jul 2006

WPS Insures Its Customers With Better Service Through Speech

Providing better service to maximize customer satisfaction and increase customer retention represents an imperative as much as an opportunity for the business success of every organization. Many organizations will make operational changes, create retention-marketing programs and introduce new products in their effort to be proactive in insuring customer satisfaction and retention. But how can they be sure that the changes, programs and new products are offering their customers what they need and want? …
Deployments, Posted 01 Jan 2006

Building Speech-Enabled Self-Service Automation for Seasonal Retail Contact Centers

The benefits of telephone-based, speech-enabled automation are being increasingly recognized by contact centers and other companies, and there are many companies that have taken advantage of this technology. Speech-enabled telephone automation is known to reduce the cost of calls by as much as 90 percent compared with agent-assisted calls; speech also reduces the length of calls compared to touchtone applications by as much as 35 percent; and speech is preferred over touchtone systems by consumers
Deployments, Posted 20 Jun 2005

Grange Insurance Pumps Premiums With Speech

The Georgia Insurance Information Group1 reports that annual U.S. insurance premiums reached over one trillion dollars in 2003. Breaking the total 2003 premiums into two categories, the property/casualty sector totaled $574.6 billion and the life/health sector totaled $480.9 billion2. While the average insurance expenditures for 2003 were estimated to be a 7.3 percent increase over 2002 and 2004 totals were 3.8 percent over 2003, the Insurance Information Institute estimates a rise of 2.5 percent for…
Deployments, Posted 20 Jun 2005

History Calls: Delivering Automated Audio Tours to Mobile Phones

Automated audio tours are a popular resource at many cultural heritage sites around the world. This application was first introduced more than two decades ago using personal audio cassette players. These "personal" tours allowed museum visitors to enjoy exhibits more privately, without a human guide or docent, and let them move along at their own pace. Typically a patron would rent a player for a fee and then follow a prescribed route through the museum…
Deployments, Posted 26 Apr 2005

Saying "Aloha" to Our Hawaiian Customers

Aloha! That's the familiar greeting Hawaiians use to say hello and goodbye, and to express affection, compassion and sympathy. Yet beyond those definitions, "aloha" extends a sense of warmth and welcome that is uniquely Hawaiian. At American Savings Bank, we live the philosophy expressed by aloha. So when we planned a speech-based system to offer customers easier and more convenient services, we wanted to speak with a ...
Cover Story, Posted 26 Apr 2005

Innovations: Speech Technology with Impact

From the editor: Welcome to Innovations - Speech Technology with Impact. Normally in each issue we have a section for notable press releases, but over time this has grown redundant with our Speech Technology Magazine NewsBlasts. So starting this month we are replacing press releases with a new column on innovations or speech technology with impact.
Voice Value, Posted 26 Apr 2005
Companies: Speech Solution Integration
Chant, Inc.
Convergys  Corporation
KnuVerse
Plum Voice
Speech Processing Solutions North America
Verint® Systems