August 27, 2008
Cover Story
Recognizing the leading speech engine, speech self-service suite, speech security, speech analytics, professional services, and mobile application vendors.
Editor's Letter
FYI
SpeechTEK's Wednesday keynoter details how easy it can be for a professional fraudster to trick speech systems.
Noted author and futurist Ray Kurzweil predicts the disappearance of computers in favor of smaller, more portable, and more capable devices.
News Feature
SpeechTEK sessions detail a customer preference for service over technology solutions.
As this year's SpeechTEK conference opens, industry analysts, consultants, and providers say vendors must shed their distorted views on end-user opinions of speech automation.
Spit it out and make it simple. That's what SpeechCycle's Ethan Levine and David Suendermann found in a recent voice user interface study, the results of which they presented today at SpeechTEK 2008 in New York's Marriott Marquis.
Multimodal applications are being used in new and different ways, in everything from voting booths to college students' computers, it was revealed today at SpeechTEK 2008 in New York's Marriott Marquis.
SpeechTEK speaker addresses when to give Spanish speakers the option to use an IVR in their native language.
SpeechTEK University speakers urge designers that too much at once can confuse users.
Nuance sponsors the Can't Stop Stupid Calls contest to highlight funny or kooky customer service interactions.