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Smart Customer Service
September 03, 2008
The 2008 Star Performers
Recognizing four speech technology vendors that have greatly contributed to industry growth through innovative product launches and corporate leadership.
Shopping for a Speech Solution Partner?
Questions to ask a potential vendor prior to deciding on a solution.
Speech Technology News Features
Automated Patient Notifications Help Mom Take Her Meds
On-demand patient notification service helps pharmacies reach more patients, improve refill efficiency, and optimize pharmacist's time.
Nortel to Acquire 3-D Voice Provider DiamondWare
Acquisition promises to strengthen Nortel's ability to create real-life virtual communications and conferencing experience for customers.
Dial Directions Gives Evite Guests a Voice-Activated Mobile Service for Directions
Evite Mobile Reminders let guests call, say their start location, and receive directions to the event on any mobile phone.
Sensory Powers First Voice-Controlled Bluetooth Headset
BlueAnt V1 comes equipped with speech recognition and synthesis technologies that let users interact with the headset.
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