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Smart Customer Service
January 21, 2009
Speech Technology Digest
YouMail Partners with GotVoice to Expand Offerings
The two voice messaging companies sign a free user transfer and licensing agreement.
TouchLogic Selects Payment Vision to Augment Its Voice Messaging Solution
Users of TouchLogic's solutions can offer electronic payment options during automated voice messaging campaigns.
Speech Technology News Features
Nuance Locks in IBM to Advance Speech Solutions
Nuance buys IBM speech patents and looks to combine IBM technologies with its own for enhanced speech solutions.
Nortel Files for Chapter 11
Telecommunications systems and services provider seeks credit protection and reorganization in light of faltering global economy.
Avaya Solutions Integrate with IBM Lotus Suite
Companies integrate their solutions to simplify the user experience and increase worker productivity through unified communications.
Vianix Gets the Year Off to a New SPART
New offering remolds MASC audio compression technology into an ASR heavyweight.
Nexidia Gets in Microsoft’s Video Feedback Loop
The company's search technologies will aggregate the software giant's massive storehouse of customer feedback.
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