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Smart Customer Service
March 11, 2009
2009: A Nail in the Road for Automotive Speech?
The rough economy could place in-car system sales in jeopardy.
Speech Technology Digest
SpinVox to Provide Skype with Voice-To-Screen Messaging
The service will convert Skype voice messages to text and deliver them to mobile devices.
SimulScribe Delivers Voice Transcription with New Private Label Services
PhoneTag service provider offers three new APIs to carriers and developers.
Speech Technology News Features
Opening Keynote at Voice Search 2009 Looks to Future of Technology
The future of voice search technology is discussed and debated by industry experts at Voice Search 2009.
Yahoo Looks to Mobile to Increase Its Share of Internet Searches
The company turns to mobile and voice search to reinvigorate its standing in the search engine arena.
Voice Search Technology Fills the Future of Contact Centers with Challenges
Speech experts debate the future of contact centers as Voice Search 2009 draws to a close.
Voxeo Puts API in the Clouds
New Tropo platform expands the developer community's programming language choices.
CCXML: A Standard for Managing Calls
Markup language makes it easier to develop telephony applications.
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