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Smart Customer Service
April 22, 2009
But Is It Natural?
Make it clear for callers to know what to say when given an open-ended prompt.
Avoid the "Old-Folks' Home" with a Speech-Enabled House
Technology exists to help the elderly live on their own.
Speech Technology Digest
GVdialer Application for Google Voice Released
GVdialer is the first mobile application for Google Voice supporting iPhone, BlackBerry, Android, and more.
NEC Offers Zero Percent Financing on Select Enterprise Communications Systems
The company announces limited time, zero percent lease options on UNIVERGE SV8000 series and UX5000 systems.
Speech Technology News Features
Voicemail Moves to Gmail
New visual voicemail service available for Android G1 smartphone users.
Ifbyphone SIPs from the Font of Lower Prices
The company promises carriers more for less with a new sales model.
Wall Street Clears a Place at the Table for Rosetta Stone
The language learning firm goes public with a new listing on the NYSE.
AppTek Grows Its Sphere of Influence
The company integrates hybrid machine translation, speech recognition, name entity identification, and multilingual information retrieval into its media monitoring solution.
Vangard Hits the Floors with New Shaw Industries Partnership
The enterprise voice solutions provider announces that it will be providing its MVP solution to Shaw Industries.
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