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Smart Customer Service
June 03, 2009
We Want YOU to Get This Call
With outbound IVR, it's all about getting the message to the right person.
Diamonds in the Rough Economy
Speech Technology Digest
Syntellect to Release Version 7.0 of CIM Solution
The revamped offering features more than two dozen product enhancements.
SVOX Brings Speech Solutions to Andriod
The company joins forces with the Open Handset Alliance to enrich the mobile experience.
Vontoo Releases Vontoo V2
The offering combines video and custom phone messaging.
Speech Technology News Features
Nuance Is the Talk of the Town for New York’s Subway System
Nuance will be teaming up with New York City's MTA to launch a speech-enabled version of Trip Planner Voice.
SVOX to Support TTS and ASR on Latest Version of MS Auto
Microsoft Auto 4.0 will be compatible with SVOX's Speech Output and Automated Speech Recognition solutions.
Communications Firms Get Unified: Voxeo Acquires Imified
Voxeo acquires Imified in a bid to expand its reach in the self-service market.
SpeechCycle Introduces Vendor-Independent Grammar Factory
The offering will automatically tune and enrich IVRs and voice applications.
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