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Smart Customer Service
June 10, 2009
Speech Tech University
What college students are learning today, and what employers need to look for.
Speech Technology Digest
Evolv On-Demand Selects Voxeo To Transform Call Center
Evolv joins tens of thousands of Voxeo customers realizing cost savings with flexible, automated voice applications.
Adaptive Digital Technologies Provides Intuitive Surgical with Voice Quality Enhancement Software
SpinVox Makes Its API Available in New Languages
Spanish, German, and French bring more developers to the table.
Loquendo Releases New Danish Voice
Magnus joins a huge family of languages and voices.
Speech Technology News Features
Swine Flu Outbreak Increases Schools’ Use of Speech
Schools across the country turned to voice broadcasting to reassure parents and address concerns.
Yap Releases iPhone SDK
The release addresses consumer demand for voice interfaces on the iPhone and iPod touch.
Envision Seeks Greater Reach For Speech Analytics
With the release of InteractionIQ, Envision banks on a new pricing scheme.
Nexidia Adds Partners To Its Center of Excellence Program
U.S. Cellular, Ventura, and Blue Cross of Northeastern Pennsylvania are the latest additions to the program.
The Business Case
The Recession's Impact on Contact Center Investments
Not all technologies will take a huge financial hit.
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