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Smart Customer Service
August 19, 2009
Gaining Insight over a Global Network
Speech analytics helps EarthLink better manage outsourced operations.
Testing and Tuning Solutions
Speech Technology News Features
Voice-Based Lie Detector Technology Gets a Patent
Voice stress analyzer measures frequencies to get to the truth.
CT ADE 11 Coming to an IVR Near You, Says Syntellect
Syntellect announces the 11th version of CT ADE with simultaneous price reductions on its current offering.
Nuance Narrows its Third Quarter Losses
According to postings this week, Nuance Communications has drastically reduced its $10 million Q3 from 2008.
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