September 23, 2009
Feature
Industry News
Telecommunications carriers can now introduce a standalone voice message-to-text solution quickly and inexpensively.
The expansion builds on a preexisting reseller agreement between the two companies.
The new localized solution will help Brazilian contact centers automatically surface emerging trends and product, service, and performance issues.
Vivox test-drives new technologies to deepen the social web.
"Command & Conquer 4 Tiberian Twilight" is the first game to feature integrated Vivox voice services.
Local editions of MacSpeech Dictate introduce speech recognition to German, French, and Italian markets.
Interact
Situational awareness boosts system and company credibility.
News Feature
Survey Solutions will enables companies to assess and drive caller satisfaction.