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Smart Customer Service
March 17, 2010
Competition Heats Up
But delivering functional voice search services will take time and effort.
Speech Technology Digest
Plum Voice Partners with Tyler Technologies to Provide Its VoiceXML IVR Platform
Plum Voice's IVR technology will enhance the account management functionality of Tyler's citizen-facing application designed for local governments and municipalities.
OAISYS Introduces SIP Trunk Integration and Speech Analytics Capabilities for Talkument and Tracer Call Recording Solutions
Latest enhancements to Talkument and Tracer solutions help drive cost savings and improve contact center performance
G4S Justice Services Selects PerSay as Voice Biometrics Vendor
Immediate deployments worldwide will use PerSay VocalPassword as part of G4S suite of electronic monitoring services.
Caja Madrid Deploys Loquendo TTS in Its ATMs
Loquendo technologies power Caja Madrid ATMs in eight languages.
Speech Technology News Features
Pronexus Partners with Bludis
The deal will expand the availability of Pronexus' rapid application development toolkit for IVR applications in Italy.
The View from AVIOS
What Speech Can Reveal About Your Health
Adjusting analytics to determine the meaning of a cough.
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