July 14, 2010
Cover Story
Industry News
NEC gives employees a personal assistant and access to speech recognition applications for on-the-go messaging.
Voicemail management tool keeps agents focused on consumer interactions and ensures compliant messages on all calls.
French joins English and Spanish on PhoneTag voice-to-text transcription service.
Along with expanding its hosted interactive solutions, the company launches new mobile marketing Web site.
Loquendo speech technologies power LoL, a new language-learning application in seven languages.
News Feature
Leading vendors, user companies, and visionaries are honored in fourth-annual awards issue.
Nuance speech technologies allow users to use voice commands, hear email and text messages.
The platform also allows the user to capture information
Post-secondary students and veterans with disabilities can read the latest e-books and textbooks, access the Internet, and use helpful study tools.
Speech Solutions