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Smart Customer Service
December 07, 2011
Market Spotlight: Retail
NFC as a talking shopping aid.
Speech Technology Digest
IVR Anchors West Virginia 511 System
The system will be the state's first traveler information system.
BigHand Releases New Speech Recognition Software for Law Firms
BigHand version 4.2 delivers major new components that increase the usability and effectiveness of integrated speech recognition technology.
YouMail Visual Voicemail Plus Now Available to Viaero Wireless Subscribers
Viaero's Android smartphones will come with the application preloaded.
Speech Technology News Features
Nuance Forecasts a Rosy 2012
The company expects top growth from mobile and consumer units and healthcare and enterprise segments.
West to Acquire HyperCube
By acquiring the switching services provider, West is expected to grow its position in the IP, mobile, and unified communications space.
IVR Relinquishes the Gatekeeper Role
One company blends human interaction with speech self-service.
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