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Smart Customer Service
October 17, 2012
Otay Water District Calls on Flexible Solution to Improve Customer Service
Interactive Intelligence software keeps the public utility's call center operations flowing smoothly.
Speech Technology Digest
Audi A3 Integrates Dragon Features
Voice recognition and text-to-speech service lets drivers dictate and hear text messages.
NeoSpeech Text-to-Speech On-Demand Adds New Voices
Service now available on Amazon Web.
Speech Processing Solutions Releases Philips Dictation Recorder for Android
App allows users to encrypt and store voice files.
Nuance Powers Voice-Enabled Clinical Documentation in Mobile EHRs
Voice recognition solution streamlines clinician workflow in iOS apps.
Sennheiser Headsets Win Top Rating from Nuance
The audio specialist's DW Pro2 and Circle series headsets win "six dragons" ratings.
Discovering Multimodal Components
Wider use of apps offers broad potential
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