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Smart Customer Service
July 24, 2013
Speech Technology Digest
Symbol Technologies Launches Speech Recognition Mobile Computers for Warehouses
Solution eliminates the need to manually enter data or read instructions.
TranscribeMe and Mindswarms Team Up
Partnership makes customer feedback via video searchable and shareable.
OP3Nvoice and Digital Reasoning Team Up on Analytics for Multichannel Electronic Communications
Integrated solution will enhance global compliance infrastructure for financial services firms.
Speech Technology News Features
Nuance Upgrades Voice Biometrics Solution
New release improves accuracy by 50 percent.
Google Buys Speech Recognition, Search Patents
The technology buys bolster Google's "conversational search" aspirations.
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