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Smart Customer Service
August 14, 2013
The 2013 Market Leaders
Are Speech-Enabled In-Car Systems Really Safe?
Speech Technology Digest
Nuance Powers Voice Capabilities for Philips Smart TVs
Viewers can conduct voice-enabled Web searches in English and Mandarin Chinese.
NeoSpeech Boosts Phonetic Language Support for English, Chinese, and Japanese
VoiceText Markup Language lets developers convert phonetic symbols.
BT and Voxeo Collaborate on Multichannel Self-Service Solutions
Voxeo to provide cloud IVR and automated self-service solutions to BT customers.
Hollywood Tools Releases Closed Captioning App
uSubtitle.TV lets users generate transcripts and subtitles for audio and video content in English or Spanish.
Speech Technology News Features
Facebook to Acquire Mobile Technologies
Jibbigo translator solution to be integrated into the social networking site.
LinguaSys to License and Distribute OPI Translate Application
Solution provides mobile device translation of text and speech.
BigHand Enhances Mobile Dictation Workflow Solutions
The software now operates across several devices and platforms, including iPhone, Android, and Windows 8.
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