September 12, 2007
Feature
Over the last 12 months there have been several standout speech technology vendors that have contributed to the industry's growth. Theircontributions can come in many forms—a promising product or service launch, a heightened company-wide focus on speech technology through alliances or mergers and acquisitions, or exceptional execution of an existing product or service.
Industry News
Siemens Communications and INTECON entered into a strategic partnership that will enable both companies to better service customers in the public and private sectors.
Comverse, a supplier of software and systems enabling network-based multimedia enhanced communication and billing services, this week announced the launch of MyCall Converged Communications for the American market.
Microsoft's in-car technology is getting a boost via a deal with Germany's Siemens VDO Automotive. The two firms will collaborate on a next-generation of on-board communication, navigation and entertainment systems
WinScribe hired Brian Allan, a 20-year veteran in emerging technology markets, as its vice president of global marketing.
NMS Communications yesterday announced that its Vision Media Gateway and SS7 Signaling Server are compliant with key IP telephony and contact center solutions from Avaya.
News Feature
Call Genie signed a deal with R.H. Donnelley, a major phone directory and online search company, to supply its EVD product and services for Donnelley's 1-800 voice-enabled local search system.
TVEyes, a provider of real-time search and monitoring systems for broadcasters, will work with The Associated Press to integrate its speech-to-text technology within AP's ENPS news production system.
Psycholosoft, a research group affiliated with the Department of Psychology at Japan's Tsukuba University, determined that Nemesysco's Layered Voice Analysis (LVA) technology is a reliable and valid tool for detecting mental stress through speech.
The Human Factor
Working effectively with the other personas can lead to a smoother sales pitch and buy-in process.