Speech Technology Magazine

 

Speech Technology Magazine
Current Issue

March 2008: Cover Story

Don't Spend It All at Once

How to get the most out of your speech tech budget
Posted 01 Mar 2008 / March 2008 - by

March 2008: Features

Secret Agents

The hidden value of someone behind the scenes.
Posted 01 Mar 2008 / March 2008 - by

What's the Use?

Testing early and often can find the hidden cracks in an IVR structure
Posted 01 Mar 2008 / March 2008 - by

March 2008: FYI

Asia's Contact Center Boom

Industry giants IBM and Genesys Telecommunications Laboratories are bringing their contact center expertise to China
Posted 01 Mar 2008 / March 2008 - by

Market Spotlight: Gaming--Playing with Speech

Voice interfaces in video games are rare as developers try to figure out how and when to incorporate speech.
Posted 01 Mar 2008 / March 2008 - by

NPR For the Deaf: All People Considered

National Public Radio unveiled plans to offer the first readio service for the deaf and blind
Posted 01 Mar 2008 / March 2008 - by

Overheard/Underheard

Under-the-radar speech news
Posted 01 Mar 2008 / March 2008 - by

Replacing Text with Context

For media companies to ensure users are getting the right content, they must leverage image and voice recognition technologies
Posted 01 Mar 2008 / March 2008 - by

Speech in the Next 'Digital Decade'

Microsoft pledged to continue development of more natural user interfaces, including voice, as part of a new technical revolution
Posted 01 Mar 2008 / March 2008 - by

March 2008: Deployments

Picking Speech

Voice-based picking system brings order accuracy to a distributor's operations.
Posted 01 Mar 2008 / March 2008 - by

Retailer Is Sold on Hosted IVR

A speech application lets salespeople concentrate on closing sales rather than opening unnecessary phone dialogues.
Posted 01 Mar 2008 / March 2008 - by

Settling the Score

A consulting firm moves from paper to IVR
Posted 01 Mar 2008 / March 2008 - by
COLUMNS:

March 2008: Editor's Letter

All the World's a Stage

Posted 28 Feb 2008 / March 2008 - by

March 2008: Forward Thinking

Embedded Speech in China

The Chinese market for embedded speech is no longer wishful thinking
Posted 01 Mar 2008 / March 2008 - by

March 2008: Industry View

The Next Small Thing

Many baby steps versus one giant leap
Posted 01 Mar 2008 / March 2008 - by

March 2008: Inside Outsourcing

Avoid the Wrong Implementation

The right use of speech can help keep customers
Posted 01 Mar 2008 / March 2008 - by

March 2008: Interact

Exploring VUI Designers: the Faces of Speech

Findings reveal unique characteristics that bind us as a profession.
Posted 01 Mar 2008 / March 2008 - by

March 2008: Talking Tech

Keeping the User in Control

Giving callers a sense of power during a call increases the chances for task completion
Posted 01 Mar 2008 / March 2008 - by

March 2008: Voice Value

Innovations: Apple's New TTS

Synthesized speech might seem like a misnomer
Posted 01 Mar 2008 / March 2008 - by

March 2008: Standards

Introducing EMMA

The new standard for representing what the user said
Posted 01 Mar 2008 / March 2008 - by

March 2008: Speech Solutions

VoIP Phone Services

A Voice over Internet Protocol (VoIP) service consolidates all telephony and computer information over an Internet line. Not only does this save the geographical space consumed by old equipment, it also cuts costs significantly.
Posted 01 Mar 2008 / March 2008 - by