Speech Technology Magazine

Voice Value

Are Obvious Patent Requests Simple Omissions—or Crimes?

Why the patent application process needs narrower boundaries.
Voice Value, Posted 10 Nov 2014

Protecting Patents Just Got Easier

Do Supreme Court decisions limit patent abuse?
Voice Value, Posted 28 Jul 2014

Big Data in the Contact Center

Speech analytics is just the beginning.
Voice Value, Posted 30 Apr 2014

Smartphones and Privacy Versus Progress

With personal information more available than ever, where do we draw the line?
Voice Value, Posted 10 Feb 2014

Omnichannel Contact Centers Embrace Speech

Suddenly, the technology is everywhere.
Voice Value, Posted 15 Nov 2013

How Much Protection Does Software Really Need?

The unique nature of software patents makes the question a complicated one.
Voice Value, Posted 12 Aug 2013

The Evolution of Virtual Assistants

Siri may be at the forefront, but she's far from on her own.
Voice Value, Posted 10 May 2013

Universal Design Offers Options—and Access

For many, this solution provides more than just convenience.
Voice Value, Posted 10 Feb 2013

Enter Cross-Channel Proactive Customer Engagement

Being proactive is one thing. Getting it right is another.
Voice Value, Posted 10 Nov 2012

Improving Access to the Virtual World

Universal design standards are opening doors to those with disabilities.
Voice Value, Posted 10 Sep 2012

Mobile Customer Care Just Got Stickier

Siri's got company, and there's more coming.
Voice Value, Posted 10 Jul 2012

Putting a Price on Privacy

Are consumers sharing more than they know?
Voice Value, Posted 01 May 2012

Fatal Distractions

Speech tech companies promote hands-free devices to prevent accidents.
Voice Value, Posted 01 Mar 2012

The High Cost of Technology

It's hard to argue against progress, but it has its downside, too.
Voice Value, Posted 01 Jan 2012

IVR Relinquishes the Gatekeeper Role

One company blends human interaction with speech self-service.
Voice Value, Posted 01 Nov 2011

eBooks for the Visually Impaired

Kindle and other readers come up short; Justice Dept. pushes textbooks
Voice Value, Posted 01 Sep 2011

Speech-Enhanced Customer Service Gets a New Look

Multichannel solutions meld proactive outbound alerts and notifications with inbound capabilities
Voice Value, Posted 01 Jul 2011

Emergency Preparedness Is a Job for All

Court ruling in Los Angeles disabilities case teaches a broader lesson; speech-generating devices are one of several tools that could be employed
Voice Value, Posted 01 May 2011

Year of Speech Coming? It’s Already Here

Technical hurdles remain, but the technology has become ubiquitous
Voice Value, Posted 01 Mar 2011

On Speech We Can Agree

Passage of legislation heralds new opportunities for the disabled.
Voice Value, Posted 05 Jan 2011

A Matter of Time

Has two years improved voice verification growth?
Voice Value, Posted 01 Nov 2010

Speech Can Help Integrate the Disabled

The technology exists to allow the disabled to live independently.
Voice Value, Posted 01 Sep 2010

Speech, Not Silence, Is Golden

Personal eyewear is a product destined to move fast.
Voice Value, Posted 01 Jul 2010

Shame On You, Authors Guild

The facts don't match the claims in the Kindle TTS debate.
Voice Value, Posted 03 May 2010

Mobility Ubiquity

Can speech make it on mobile devices?
Voice Value, Posted 08 Mar 2010

Shame on You, Amazon

The Kindle maker should never have backed down on TTS.
Voice Value, Posted 10 Jan 2010

The Tipping Point of Speech Proliferation, Part II

Speech gains in UC and mobile applications.
Voice Value, Posted 01 Nov 2009

Speech in a Virtual World, Part II

Tagging items makes them easier for speech technologies to read.
Voice Value, Posted 01 Oct 2009

The Tipping Point of Speech Proliferation

A rudimentary history traces speech since the 1990s
Voice Value, Posted 27 Aug 2009