Speech Technology Digest
The solution uses analytics to make dynamic, customer-centric authentication decisions. (Featured on SmartCustomerService.com.)
Speech Technology Digest,
Posted 29 Jul 2016
eMotorWerks brings Amazon Alexa voice control to its JuiceNet electric vehicle charging platform.
Speech Technology Digest,
Posted 27 Jul 2016
Adventist Health System selects M*Modal as its transcription and front-end speech recognition platform provider.
Speech Technology Digest,
Posted 26 Jul 2016
Genesys announces an investment from Hellman & Friedman at $3.8 billion valuation.
Speech Technology Digest,
Posted 26 Jul 2016
Sensory's LPSD, the foundation for its TrulyHandsfree technology, is installed on chips from DSP Group, Knowles, and QuickLogic.
Speech Technology Digest,
Posted 26 Jul 2016
Winscribe was chosen by the City of Sioux Falls, S.D., to replace its dictation and document workflow technology.
Speech Technology Digest,
Posted 22 Jul 2016
Research firm MarketsandMarkets Expects the natural language processing market to reach $16 billion in five years.
Speech Technology Digest,
Posted 20 Jul 2016
Research and Markets has predicted robust growth for the automotive speech recognition systems market.
Speech Technology Digest,
Posted 19 Jul 2016
Kia Motors America has made free Apple CarPlay and Android Auto software updates available in a growing line of vehicles.
Speech Technology Digest,
Posted 19 Jul 2016
Internal research has found that the Empath system improves the conversion rate for outbound telemarketing
Speech Technology Digest,
Posted 18 Jul 2016
Deloitte's Audio Assistant enables transcription of audio files hosted on the Relativity platform.
Speech Technology Digest,
Posted 18 Jul 2016
Blueworx Voice Response 7 is an extension of IBM's WebSphere Voice Response for AIX 6.1. (Featured on SmartCustomerService.com.)
Speech Technology Digest,
Posted 15 Jul 2016
Voci and TopBox have teamed up to provide voice-based root cause analysis of contact center interactions.
Speech Technology Digest,
Posted 15 Jul 2016
Fujitsu has upgraded its Biometrics-as-a-Service with the latest Catalog Manager Marketplace and ImageWare's GoVerifyID.
Speech Technology Digest,
Posted 15 Jul 2016
Markets and Markets predicts the analytics market will reach $4.37 billion by 2021.
Speech Technology Digest,
Posted 11 Jul 2016
Winscribe Text v8.2 provides improved medical reporting, faster performance, and greater control of clinical documentation.
Speech Technology Digest,
Posted 11 Jul 2016
INI AudioForms 3.0 is a speech-enabled IVR forms application.
Speech Technology Digest,
Posted 11 Jul 2016
Partnership improves voice recognition, navigation, and control of the Vuzix M300 Smart Glasses.
Speech Technology Digest,
Posted 08 Jul 2016
Nuance's Dragon Drive powers the voice interface of SAIC's connected car Roewe RX5
Speech Technology Digest,
Posted 07 Jul 2016
Cyara 6.3.0 makes the automated customer experience testing platform more robust, reliable, and scalable.
Speech Technology Digest,
Posted 05 Jul 2016
Mitel's expanded MiContact Center service offering brings more capabilities for mobile customers.
Speech Technology Digest,
Posted 05 Jul 2016
my-own-voice, Acapela's voice replacement solution, is now available in Italian.
Speech Technology Digest,
Posted 05 Jul 2016
The partnership will add Radish's ChoiceView visual IVR technology to inContact contact center deployments. (Featured on SmartCustomerService.com.)
Speech Technology Digest,
Posted 01 Jul 2016
INI AudioMenus, an application that creates full-featured IVR menus and announcement,s is compatible with key Avaya customer engagement solutions. (Featured on SmartCustomerService.com.)
Speech Technology Digest,
Posted 01 Jul 2016
NICE and Speakerbus announce a strategic technology partnership to ensure secure integration of recording and voice communication. (Featured on SmartCustomerService.com.)
Speech Technology Digest,
Posted 01 Jul 2016
Zebra's Total Wearable Solutions Suite is built on the Android platform for voice-based warehouse application
Speech Technology Digest,
Posted 30 Jun 2016
New built-in UCedge softphone for Mac computers functions as an office extension.
Speech Technology Digest,
Posted 28 Jun 2016
The partnership will allow Five9's contact center solutions to be available to a wider breadth of customers.
Speech Technology Digest,
Posted 28 Jun 2016
The Norwegian telecommunications company will offer Convergys' networked voice and video services in Northern Europe.
Speech Technology Digest,
Posted 28 Jun 2016