Speech Technology Magazine

Nuance Acquires Webmedx

The acquisition adds to Nuance's transcription services and clinical understanding solutions portfolio.
Posted Jul 15, 2011
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Nuance Communications has acquired Webmedx, a provider of transcription and editing services and clinical documentation technology for hospitals and clinics nationally. Financial terms of the deal were not disclosed.

The acquisition will strengthes Nuance Transcription Services(NTS), the company's fully managed, medical transcription services offering. In addition to complementary transcription leadership and scale, Webmedx's natural language processing-driven Quality Analytics application enhances Nuance's clinical language understanding innovations, whereby actionable information improves business and clinical decisions.

"Webmedx's award-winning clinical documentation services and technology strengthens and expands Nuance's work with healthcare organizations as they undertake EHR adoption and strive to achieve meaningful use,” said Janet Dillione, executive vice president and general manager of Nuance Healthcare. "Additionally, Webmedx will help to accelerate Nuance's efforts to extend the power of its speech-driven solutions so that clinicians' spoken words are not simply transformed into text, but through clinical understanding solutions can be used for clinical decision making, leading to improved patient care and a reduction in overall healthcare costs.

Webmedx's customers include more than 100 leading hospitals, including Bon Secours and Catholic Healthcare West. Webmedx also brings to Nuance its Medical Technology Education Center (MTEC), the first Association for Healthcare Documentation Integrity (AHDI)-approved online speech recognition editing and medical transcription school.

The addition of Webmedx brings many advantages and synergies that are expected to complement Nuance's presence in the healthcare market, as well as accelerate the future development of clinical understanding solutions. Webmedx has made significant advancements in the conversion of unstructured, dictated/speech-recognized text into structured and actionable clinical information.

"Through the delivery of high-quality, speech-enabled medical transcription services, Webmedx has focused on improving the clinical documentation process while upholding high levels of customer satisfaction," said Sean Carroll, CEO of Webmedx. "Together with Nuance, we can expand upon and advance the physician-centric documentation services and solutions we provide, bring our award-winning services to a broader market, grow upon our customers' satisfaction, and contribute to Nuance's progressive efforts in clinical language understanding."

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