DXC Partners with ElevenLabs
DXC Technology has partnered with ElevenLabs, embedding advanced voice artificial intelligence capabilities across its internal operations and customer solutions. DXC also participated in ElevenLabs' recent $500 million Series D funding round, valuing the company at approximately $11 billion.
As part of this partnership, DXC will embed advanced voice AI capabilities across its global enterprise environment, enhancing employee productivity, modernizing customer engagement, and enabling new AI-driven service offerings. The partnership also includes a joint go-to-market strategy. DXC will continue to expand its collaboration with ElevenLabs through LabX, DXC's AI-native product incubator and AI Platforms Engine, with the goal of co-developing solutions and bringing these capabilities to market globally as part of its broader AI strategy.
"DXC operates at global enterprise scale across some of the world's most complex environments. Partnering with DXC allows us to bring our voice AI technology into mission-critical workflows, unlocking new possibilities for automation, accessibility, and how people work with technology," Ben Budde, revenue leader at ElevenLabs, said in a statement.
By integrating ElevenLabs' capabilities, DXC will strengthen its ability to deliver differentiated, human-like digital experiences at scale, with the following capabilities:
- Enterprise Productivity & Digital Workforce -- Deploying AI voice agents and copilots to enhance service desk operations, training, and knowledge management.
- Customer Experience Transformation -- Embedding natural-sounding, multilingual voice interfaces into customer service platforms, enabling more intuitive and personalized interactions.
- Industry-Specific Solutions -- Integrating voice AI into DXC's offerings to streamline processes, enhance virtual assistants, and improve service delivery.
- Modern Application & Platform Engineering -- Combining ElevenLabs voice capabilities with DXC's application modernization and orchestration platforms to create AI-native enterprise solutions.
"Voice is becoming a primary interface for how enterprises engage with customers and employees," said Raul Fernandez, president and CEO of DXC, in a statement. "Our partnership with ElevenLabs allows DXC to move faster in embedding AI into everything we do, from internal operations to the solutions we deliver for clients. This is a key step in accelerating our AI-native products and solutions."