Deliverect Partners with SoundHound AI

Deliverect, providers of a restaurant technology platform, has partnered with SoundHound AI, a provider o voice and agentic artificial intelligence, to fully automate restaurant voice ordering from the moment a customer speaks to the moment the kitchen receives the order.

The integration connects SoundHound Smart Ordering directly to Deliverect's order and menu management platform. SoundHound's voice AI agents answer every call, pull real-time menu and location data from Deliverect, capture orders across every voice channel, and route them straight to kitchen fulfillment through Deliverect's certified POS integrations.

With more than 550 POS integrations across more than 50 countries and support for more than 100 languages, Smart Ordering can go live in any market, on virtually any POS, without custom development.

"The future of restaurant hospitality relies on automation and convenience. Partnering with Deliverect allows us to deeply embed SoundHound's AI voice agents into the restaurant tech stack. By syncing critical menu and location data, our AI voice agents can handle order placement flawlessly, reducing front-of-house strain and delivering a seamless customer experience," said Mike Lauricella, vice president of channel partnerships at SoundHound AI, in a statement.

"Voice is the oldest ordering channel in the restaurant business, and until now it's been the least automated. This partnership changes that. By connecting SoundHound's AI voice agents directly to Deliverect, every spoken order, whether it comes through the drive-thru, a phone call, or a kiosk, flows straight into the kitchen with the same accuracy and speed as a digital order. For operators, that means no more missed calls, no more re-keying, and teams that can focus on hospitality instead of handsets. It's a major step toward the fully connected restaurant we're building with our partners," Don MacMillan, head of partnerships for the U.S. and Canada at Deliverect, said in a statement.