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Voice User Interface (VUI) Design
Features

SpeechTEK Speakers Call for Conversational Technologies

Speech will always come up short until it can engage in two-way dialogues, panelists point out.

The 2014 Speech Luminaries

Can VUI and GUI Survive an Interface Marriage?

Even though voice user and graphical user interface designs differ greatly, some practitioners are committed to making their union work.

Voice User Interface Designers Learn to Cope with Rejection

Communication is the key to addressing issues when the design doesn't mesh with the customer's objectives

Industry Voices
Columns

With Product Companion Apps, the Mobile Future Looks Even Brighter

Up-and-coming tools add new accessibility to product information.

What You Need to Know to Design Quality Surveys

Keep them clear, concise, and quick.

Are We Underestimating the Role of Emotion?

Consider it along with data when evaluating caller experience.

In Praise of User Research

Consider this solution to reel in elusive answers.