August 13, 2008
Interact
Listen to your gut, but back it up with user data.
News Feature
New release is faster, more accurate, and delivers features to navigate the Web, send emails, and control applications by voice.
Out-of-court settlement puts to rest a four-year patent war related to analytics solutions and call recording solutions.
Interactive voice response application integrates custom dynamic messaging with prerecorded prompts.
SpeechExec Enterprise 2.5 empowers BlackBerry device users with mobile dictation functionality, including enhanced security, intuitive operation, and easy administration.
New platform lets developers build VoIP applications specifically for Apple's smartphone.
Speech Solutions
Enterprises need to get customer input to optimize their interactive voice response (IVR) systems and contact centers. But what services are out there to go about collecting that data?