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Smart Customer Service
September 17, 2008
The 2008 Speech Luminaries
Recognizing four professionals who have advanced industry causes and worked to build awareness and acceptance of speech technologies.
Speech Technology News Features
Alltel Wireless Lets Users Send Animated Talking Messages
New Alltel Avatars, powered by Vidiator's Xend platform, offer a new way to create and send multimedia messaging.
Frost & Sullivan Sees U.S. Market Poised for Hosted Contact Center Adoption
Hosted solutions gaining acceptance due to budget constraints, their ease of deployment, and a need for greater operational flexibility, the analyst firm says.
GotVoice and IVR Technologies Expand Voicemail to Text Service
New partnership brings voicemail unification and transformation-to-text to communication providers.
Dial Directions Opens Phone and Voice Entry into GPS Devices
New application turns a mobile phone into a remote control and voice-entry portal for connected GPS devices and navigation services.
Speech in a Digital World
The transition to digital television presents new opportunities for TTS.
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