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Smart Customer Service
January 14, 2009
Under-the-radar speech news.
Voice Risk Assessment Solutions
Speech Technology Digest
Ford Adds SYNC Features
SYNC with Traffic, Directions, and Information provides access to personalized traffic reports, precise turn-by-turn driving directions, and up-to-date information such as business listings, news, sports, and weather.
TomTom Expands Voice Recognition in New GPS Device
Drivers can control the new GO 740 LIVE with more than 130 voice commands.
Skype Building a Mobile Base
New software versions of popular VoIP calling platform available for a growing number of mobile devices and platforms.
Speech Technology News Features
Forensic Call Search Service Launches
Iocallfinder recognizes and indexes recorded conversations, allowing for call categorization and forensic searching based on spoken content.
ATX Brings Telematics to Toyota
New luxury car offering for Lexus features a voice interface.
Telrex Offers Pay-As-You-Go Analytics
Company's new service gives business intelligence without the high price tag.
PSC Launches Automated Patient Communication Solutions
CALLERExpress provides on-demand voice applications for healthcare providers and their patients.
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