April 29, 2009
FYI
Voice 'Insures' Greater Efficiency: Speech solutions move to help the industry overcome its dependence on paper.
Industry News
The addition of "Jan" and "Maja" round out the company's stable of voices.
Loquendo to integrate its Voice Security Library into the Redwolf surveillance system.
The capabilities enable compliance with regulations while providing lower total cost of ownership.
The business-driven solution is based on the company's interaction analytics capabilities and bridges the gap between quality management processes and business objectives.
Finnish and Greek are the latest as SVOX expands its European presence.
Inside Outsourcing
Don't undersell the foundation of your reputation.
News Feature
The initiative aims to connect e-services, contact centers, and next-generation communications into a single customer conversation.
The company's Mobiso will feature Loquendo TTS and ASR.
TradeHarbor's Voice Signature Service is now available on the Voxeo platform.
Optus, Australia's second largest carrier, will soon be offering SpinVox to its customers.