June 17, 2009
Feature
The truth about the rush in the mobile applications market and the perils of easy money.
Industry News
The program is designed to nurture profitable and lasting partnerships.
The company partners with Genesys to bring the new service to the 8.5 million customers of telecommunications provider Etisalat
News Feature
Sametime will be integrated with the Genesys Customer Interaction Management solution.
NEC Unified Solutions deploys two customized IVRs for the Philadelphia Revenue Department and the Board of Revision of Taxes.
The release allows users to use speech to control Bluetooth devices resulting in a safer in-vehicle experience.
Voice Value
Spending is sometimes needed to save money or generate revenue.