February 03, 2010
FYI
Pimp my IVR through personalization.
Industry News
Auto industry's first integrated speech interface for on- and off-board services powers the connected car.
Texas Instruments leverages Loquendo's text-to-speech and automatic speech recognition technologies.
Telecom industry veteran to lead sustained growth in the region.
Voxeo partners with UK-based PM3 to drive adoption rate of multichannel self-service solutions.
Interact
Lessons learned from some past speech deployment mistakes.
News Feature
New research from In-Stat finds growing number of firms have VoIP in at least one location.
Technologies and services combined to allow for a deeper analysis of call center interactions.
VSuite will allow Chinese and Brazilian users to speak commands on the Dell Mini 3i and Dell Mini 3iX.