April 07, 2010
Deployments
In a drill at the University of Pennsylvania, an emergency notification system reaches 53,000 people in less than eight minutes.
Forward Thinking
Setting the standard for determining what a caller wants
Industry News
The deal promises to deliver an affordable warehouse voice productivity solution to price-sensitive warehouse markets.
The company also appoints a new general manager for the EMEA region.
Customer voicemail is converted to text and delivered as text messages or email with sound files attached.
iCAN is a feature-rich, streamlined approach to automated telephony services that allows clients to set up applications with little or no set up fees and quick turnaround.
Motorola's WT4090 VOW added to TopVOX hardware portfolio.
Optimized for iPad, free new dictation app lets users speak text for email, documents, status updates, notes, and more.
News Feature
New Caller First Analytics provides call data and application performance reporting to improve customer experiences and business results.
The company releases two new voices in American Spanish and Norwegian.