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Smart Customer Service
July 28, 2010
Market Leaders: Speech Security
What Usability Testing Can't Tell Us
And when's the best time to get it done.
Speech Technology Digest
Nuance Releases New On Demand Insight for Nuance On Demand Customers
Web-based analytics and reporting tool provides actionable insights in the contact center.
Loquendo TTS Running on iGO My Way Navigation App for iPhone
iGO My Way app can read out route directions in seven languages.
SVOX Enters Technology Licensing Agreement with Vianix
This agreement gives SVOX and its customers immediate access to audio coding technologies for speech quality in automotive, mobile and consumer electronics applications.
Nuance Dragon Dictation 2.0 Now Live in iTunes App Store
Multilingual capabilities and new pop-up toolbar make speaking texts, email, and status updates easier than ever; Dragon Search now iOS4-compatible.
Nuance Releases SpeechAttendant V11
Speech-driven automated attendant solution transforms corporate directories into productivity tools.
Loquendo Releases TTS in Portuguese
Loquendo TTS now supports Portuguese Language Orthographic Agreement.
Speech Technology News Features
West Interactive Acquires TuVox
The deal increases West's speech applications and professional services expertise.
U.S. Rep. Giffords Adds Speech Technology to Her Web Site
Audio Eye makes congresswoman's official Web site accessible to the disabled via TTS and video captioning.
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