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Smart Customer Service
February 01, 2012
A Matter of Convenience
A c-store distributor realizes double-digit gains with a voice-driven warehouse application.
Speech Technology Digest
Gerber Life Taps Nexidia
The insurance company will use Nexidia customer interaction analytics.
ResponseTek and CallMiner Form Alliance
The partnership brings together speech analytics and a customer experience management solution for contact centers.
VoiceTrust Awarded Dutch Grant For Voice Biometric Solution
The company will roll out services in Pakistan.
AT&T Launches Cloud-Based Unified Communications Services
Services integrate collaboration tools.
Speech Technology News Features
Techies Say Vlingo App Leads To Security Breaches
The company is in the process of fixing bugs.
Auraya Launches ArmorVox Speaker Identity System
The new application allows solutions providers to implement voice biometrics in the enterprise and cloud.
Speaking to Web Pages
New speech integration ideas show promise for 2012.
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