February 01, 2012
Deployments
A c-store distributor realizes double-digit gains with a voice-driven warehouse application.
Industry News
The insurance company will use Nexidia customer interaction analytics.
The partnership brings together speech analytics and a customer experience management solution for contact centers.
The company will roll out services in Pakistan.
Services integrate collaboration tools.
News Feature
The company is in the process of fixing bugs.
The new application allows solutions providers to implement voice biometrics in the enterprise and cloud.
Standards
New speech integration ideas show promise for 2012.