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Smart Customer Service
October 03, 2006
Q & A
Daniel Ziv, Vice President of Customer Interaction Analytics, Verint
Verint Systems is a global provider of analytic software-based solutions for security and business intelligence. The company has been providing solutions to the market since 1994.
Speech Technology Digest
Witness Systems Acquires Demos Solutions Consulting Group and Exametric
Witness Systems acquired Demos Solutions Consulting Group and Exametric, two suppliers of enterprise productivity and resource planning solutions to the financial services industry.
Wizzard Software Acquires Second Podcasting Company
PITTSBURGH Wizzard Software acquired a second podcasting company, Blast Podcast, an advertising technology and hosting service provider in the podcasting world.
Loquendo's TTS Integrated into Ontira's IVR
- Loquendo and Ontira, a provider of Automated Traveler Information Systems (ATIS) technology, integrated Loquendo's text-to-speech into Ontira's Interactive Voice Response solutions.
Wizzard Software Partners with Voice Factory International to Launch Audiobook Collection on the Switchpod Network
PITTSBURGH Wizzard Software entered into a licensing agreement with Voice Factory International to add hours of voice recorded audiobooks, in multiple genres, to the Switchpod Network.
MacSpeech Releases iLife 06 ScriptPak Bundle
- MacSpeech released a new ScriptPak bundle for iLife 06.>
NCT Appoints Trident Infosol of India as Distributor for Noise and Echo Cancellation Products
NCT appointed Trident Infosol of India as a reseller of its ClearSpeech voice technologies covering
NMS Communications Powers Merlin Telecom's Interactive Voice Solution
Merlin Telecom is using NMS Communications' Open Access communication products to power its HiperVoz interactive voice solution.
Loquendo Presents Krzysztof, a New Male Polish Voice
- Loquendo released Krzysztof, the new male Polish voice, as part of Loquendo's text-to-speech technology.
The Learning Systems Group of Freedom Scientific Releases WYNN 5.1
- The Learning Systems Group of Freedom Scientific, Inc. released the newest version of WYNN software.
Dolphin Launches Pocket Hal
- Dolphin Computer Access released a new mobile Pocket PC solution called Pocket Hal.
Speech Technology News Features
Multimedia IVR Developer Goes Boardless with PIKA
Cintech LLC, a leading provider of customer connection technology, developed a highly scalable, proactive outbound communications solution to automate notifications by phone, text and email. Using PIKA AllOnHost software, Cintech created cNotify which is a boardless solution that's easy to configure and maintain remotely. >
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