August 08, 2007
Industry News
Grundig Business Systems launched the DigtaSonic xMic, a digital dictation microphone designed for added comfort during longer dictation sessions.
MicroAutomation has implemented an outbound calling solution for a major provider of sophisticated analytics and wellness solutions for health insurance companies.
Avaya selected LumenVox last week to join its DeveloperConnection program, promoting the development, compliance-testing, and co-marketing of third-party solutions that are compatible with its own solutions.
News Feature
MUNCIE, Ind. - Debt collection software provider Ontario Systems will power its voice messaging solution, Verified Contacts, with Loquendo's multilingual text-to-speech technology.
BLUE BELL, Pa. -- Unisys late last week signed a five-year, multimillion-dollar contract with Sprint to help it enhance its voicemail infrastructure.
TORONTO -- Call Genie's Enhanced Voice Directory (EVD) product has been chosen as the platform for a planned rollout of "Say Hello," a city-by-city network of advertiser-supported voice portals designed to connect local consumers with local merchants.
ISTANBUL, Turkey -- Turkey's leading wireless service provider, Turkcell, is expanding its use of the Intervoice Media Exchange platform to host a new service named KimAramis.
SpinVox has signed a contract with Voice over Internet Protocol (VoIP) provider Skype to offer the SpinVox voice-to-text service for its internet-communication software.
PALO ALTO, Calif. -- Apptera's MobileAd Technology is the ad serving technology behind UnWired Nation's Voice Publishing Platform that also powers eBay automated phone alerts.
LONDON -- Debt collection agency iQor has implemented Aspect Unified IP, from Aspect Software, in its U.K. collections center of excellence in nearby Preston.
BURLINGTON, Mass. -- Nuance Communications' Dictaphone Healthcare Solutions scored its 1,000th customer win last week when Yale-New Haven Hospital signed on to use its Dictaphone PowerScribe dictation application throughout its 118-member Radiology Department.
Talking Tech
VUI testing should involve surveys, call recordings, and call logs together.
Voice Value
Mutual respect should govern all business relationships, even in speech technologies.