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Smart Customer Service
April 16, 2008
How to Select an Outsourcer
Knowing what and when to outsource is just as important as the outsourcer selected.
Market Spotlight: Healthcare
Speech Is the Cure for Medical Records
Speech Technology News Features
TTS to Bring Stories and Screenplays to Life
Screaming Bee this week released ScriptVOX Studio, a text-to-speech software application to help writers prototype their stories.
Partnership Brings Voice to an Auto Avatar
Virtual assistant creates a new level of customer care in online auto dealership.
Contact Centers Can't Keep Up with KPIs
The findings in a recent Aberdeen study on contact center consolidation reveal a harrowing pattern of companies failing to measure key performance indicators.
EveryZing RAMPs Up
Video search engine EveryZing announced today the launch of RAMP, a management console for the company's ezSEARCH and ezSEO hosted solutions,
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