Speech Technology Magazine

Current Issue View Issue Past Issues   January/February 2010: Cover Story With Hard Work Comes Prosperity In 2009, speech made the best of a bad economy. Posted 10 Jan 2010 / January/February 2010 Issue - by Leonard Klie   January/February 2010: Features Speech Claws Its Way Forward A slow speech recovery will follow a slow economic recovery. Posted 10 Jan 2010 / January/February 2010 Issue - by Adam Boretz SpeechTEK Hands-On: The Latest and Greatest Lab sessions give companies the chance to showcase their newest products and services. Posted 10 Jan 2010 / January/February 2010 Issue   January/February 2010: FYI Call Centers Violate PCI Standards Ninety-seven percent still retain credit card information in call recordings. Posted 10 Jan 2010 / January/February 2010 Issue - by Leonard Klie Market Spotlight: Telecommunications Speech is right for directory assistance Posted 10 Jan 2010 / January/February 2010 Issue - by Leonard Klie Overheard/Underheard Under-the-radar speech news Posted 10 Jan 2010 / January/February 2010 Issue - by Adam Boretz Speech Analytics Expected to Continue Rapid Growth DMG's 2009-2010 Speech Analytics Market Report predicts increases through 2013. Posted 10 Jan 2010 / January/February 2010 Issue - by Adam Boretz Trendspotting Pimp my IVR through personalization. Posted 10 Jan 2010 / January/February 2010 Issue - by Daniel Hong W3C Tackles Emotion and Multimodality New working drafts of standards are released by the Multimodal Interaction Working Group. Posted 10 Jan 2010 / January/February 2010 Issue - by Leonard Klie   January/February 2010: Deployments A Delivery Service Configures Its Way to Savings Outbound IVR saves Go Configure $70,000 in its first year. Posted 10 Jan 2010 / January/February 2010 Issue - by Leonard Klie A Preference for Speech A healthcare provider switches from typing to transcription. Posted 10 Jan 2010 / January/February 2010 Issue - by Adam Boretz   COLUMNS: January/February 2010: Editor's Letter Promising Solutions for the New Year Posted 10 Jan 2010 / January/February 2010 Issue - by David Myron   January/February 2010: Forward Thinking Sakhr's Arabic Language Buddy This is an iPhone application that gets it right. Posted 10 Jan 2010 / January/February 2010 Issue - by Judith Markowitz   January/February 2010: Industry View Start the Revolution Without Us Speech is absent from the latest social networking innovations. Posted 10 Jan 2010 / January/February 2010 Issue - by Moshe Yudkowsky   January/February 2010: Inside Outsourcing Is Your Self-Service Millennial-Friendly? The new generation requires a new form of personalization. Posted 10 Jan 2010 / January/February 2010 Issue - by Jo Ann Parris   January/February 2010: Interact Opening the Kimono Lessons learned from some past speech deployment mistakes. Posted 10 Jan 2010 / January/February 2010 Issue - by Melanie Polkosky   January/February 2010: Voice Value Shame on You, Amazon The Kindle maker should never have backed down on TTS. Posted 10 Jan 2010 / January/February 2010 Issue - by Robin Springer   January/February 2010: Standards Updating the Standard for Spoken Dialogues VoiceXML 3.0 should be out by the end of this year. Posted 10 Jan 2010 / January/February 2010 Issue - by Deborah Dahl   January/February 2010: Speech Solutions Speech-Enabled GPS Navigation Devices Posted 10 Jan 2010 / January/February 2010 Issue - by Leonard Klie