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AT&T Launches Cloud-Based Unified Communications Services

Services integrate collaboration tools.
Posted Jan 25, 2012
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AT&T has rolled out two unified communications services comprised of two major components: AT&T Unified Communications Central (UC Central) and AT&T Unified Communications Voice (UC Voice).

AT&T UC Central integrates multiple communications and collaboration tools such as IM/chat, email, VoIP calling, Web/audio and video conferencing, voicemail, unified messaging, and mobility with presence behind a single user interface designed for both PC and mobile usage.

AT&T UC Voice provides IP telephony from the AT&T cloud and can be used both as a stand-alone service or integrated with AT&T UC Central. There is no need for current AT&T customers to buy new PBXs and software licenses, or renew maintenance contracts. AT&T UC Voice leverages the Cisco Hosted Collaboration Solution platform as the core of this service, the company said.

"With AT&T Unified Communications Services, individuals have full access to all of their communications tools at the tips of their fingers," said Shawn Conroy, vice president of voice, collaboration, and unified communications services at AT&T Business Solutions, in a statement. "Not only can this service leverage an organization's existing investments to improve business collaboration, it also provides an easy transition from where a customer is today to where they want to be tomorrow without incurring significant capital expenses. AT&T is breaking new ground by providing customers with simple, affordable access to carrier-grade UC functionality."


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