Active Voice Releases Kinesis Unified Communications System Version 2.9
- Active Voice, a global provider of voice mail, unified communications, and speech-activated solutions, released its new Kinesis Version 2.9, unified communications system. In addition to providing true unified messaging with Microsoft Exchange, Kinesis Version 2.9 adds an AV Message Store, a voice messaging solution.
Kinesis delivers a range of messaging and mobility features. The Kinesis system provides access to voice, fax, and e-mail messages from the phone, Microsoft Outlook client, or browser, helping to improve employee productivity and maximize collaboration.
With the Kinesis unified messaging deployment, all messages are stored in the Exchange server. With Outlook, employees can see all new and urgent messages. Users can even set rules for Kinesis to call a cell phone when an urgent message arrives or when a message is received from a boss, family, or other important people.
Kinesis v2.9 offers telephone user interface (TUI) emulation for Octel Aria and Serenade and Centigram. It is not necessary for users to learn a new voice mail interface. Each user can stay with the TUI they are most comfortable with.
Kinesis v2.9 supports an optional AV OctelNet gateway which allows the company to replace one or more nodes while preserving the message exchange using OctelNet, AMIS Analog, or VPIM2.
Kinesis is integrated with Active Directory and Exchange Server. In Kinesis v2.9, added functionality supports multiple Active Directory domains. Administrators can add users and Kinesis Servers to any domain via a browser from any location. Kinesis provides tools for monitoring the status and utilization of system resources.
In addition to Microsoft Exchange e-mail, Kinesis can be used to listen to e-mail from Lotus Notes, Groupwise, and other e-mail inboxes that support IMAP. Just like Exchange, users can reply or forward with a voice message, and save or delete the message from any phone.
Active Voice's Kinesis solution enables users to access their voice, fax and e-mail messages from the Microsoft Outlook inbox, where the information can be managed from a PC, telephone or the Internet. Users can also access their calendars and listen and reply to e-mail using the text-to-speech technology.
Kinesis can be deployed as a voice mail only solution at locations where unified messaging is not required or where Exchange is not being used. This configuration uses the new AV Message Store to save voice messages. Users can still play and delete voice messages via the Web browser using the Kinesis Web Mailbox Access.
Active Voice's Kinesis solution supports both traditional and IP telephone systems, as well as combined IP/PBX environments. The Kinesis product is available through Active Voice's reseller channel, strategic partners and international offices in the Netherlands and Australia.