Amcom Software Helps Hospitals Consolidate Messaging on Smartphones

Amcom Software announced that it is releasing Amcom Mobile Connect, a solution that enables clinicians and administrators to use a BlackBerry device for all messages, including critical codes.

This solution allows highly mobile staff to shed their tool belt of various phones and pagers with the certainty that messages will be received quickly and reliably on their smartphones. Amcom Mobile Connect also helps hospital IT teams reduce their reliance on expensive and outdated paging equipment.

Amcom offers the only solution on the market that allows messages to be generated by those using operator consoles, Web directories, emergency notification systems, and speech recognition applications.

Amcom Mobile Connect enables critical messaging, including full two-way communication, between someone using one of these applications and a mobile physician, nurse, or other staff member carrying a BlackBerry. This process encompasses sending the communication to the appropriate person, tracking the device’s receipt of it, and capturing the response or action taken by the recipient.

These capabilities represent a key element of unified communications within hospitals: system intelligence that ensures the right information is sent to the right person on the right device at the right time.

“The prevalence of smartphones in hospitals is bringing about fundamental changes—and new possibilities—in the ways we communicate. We developed Amcom Mobile Connect based on direct feedback from our customers. They wanted to simplify the day-to-day interactions among staff members in a way that improved patient care as well as the bottom line,” said Chris Heim, CEO of Amcom Software. “This solution has already generated an overwhelming response from our customers.”