Speech Technology Magazine

 

Angel.com Releases Angel Virtual Call Center

Angel.com released the Angel Virtual Call Center, featuring call queuing functionality.
Posted Feb 1, 2005
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Angel.com released the Angel Virtual Call Center, featuring a call queuing functionality. This new product combines the call distribution capabilities of an Automatic Call Distribution (ACD) system with the data collection capabilities of IVR/speech recognition.

The Angel Virtual Call Center is available through the Angel.com Site Builder toolkit.

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